All reviews

Rating Breakdown

  • 5
    98% (449 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (437)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2025

The support is amazing! Lulla and Mia really went out of their way to help us!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Lulla and Mia were able to go the extra mile for you — they truly care about making sure everything works perfectly for our users. 🙌 Your experience means a lot to us, and we’re always here if you need anything else or want to explore more ways to optimize your setup. Thanks again for choosing Opus! 💙 Best wishes, Opus Team

5 / 5 Share

April 9, 2025

Lulla from the support tean was really helpful during the setup. I appreciate the quick reply and easy setup. We will test for CVR uplift with the app. Thank you.

Using app

About 13 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear that Lulla was able to support you during the setup and that everything went smoothly. It’s great that you're already planning to test for conversion rate uplift — we’re confident Opus will make a positive impact! If you need help with optimization tips or feature guidance along the way, don’t hesitate to reach out. We’re here to support you at every step 🙌 Best wishes, Opus Team

5 / 5 Share

April 9, 2025

They are friendly and helpful! Vivian and Mia helped me a lot,I love them so much!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2025

The app is great! You can set it up quickly and it really allows for excellent customization. I requested a modification to a button, and Katie's support was very fast and efficient. She passed the request to the development team, where Mia made the changes in no time. I'm very grateful to both of them.

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that you're enjoying the app and that it’s meeting your customization needs. Our goal is to make setup quick and flexible for every merchant, and it’s wonderful to know Katie and Mia were able to deliver exactly that. Your appreciation means a lot to our team — we’ll be sure to pass on your thanks to them both! If there’s anything else we can assist with as you continue optimizing your store, we’re always here to help 💛 Best wishes, Opus Team

5 / 5 Share

April 3, 2025

O app é maravilhoso! E o suporte, super comprometido em ajudar. Recomendo demais!

Using app

5 days

Total reviews

11

Average rating

4.3

Developer Reply

Muito obrigado pelo seu feedback tão positivo! 💛 Ficamos muito felizes em saber que você está gostando do nosso app e que nosso time de suporte pôde te ajudar da melhor forma possível. Nos dedicamos todos os dias para oferecer uma experiência eficiente, fácil de usar e com um suporte sempre disponível para o que você precisar. Conte com a gente sempre — e muito obrigado pela recomendação! 🙌

5 / 5 Share

April 2, 2025

LULA IS THE BEST COSTUMER SERVICE IN THE WORLD. She help us beyond our requirements. Quick, smart and very kind. With love, EASYPROTEIN TEAM.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words made our day! We're beyond thrilled to hear that Lulla was able to exceed your expectations. Her dedication to providing quick, thoughtful, and friendly support is exactly what we aim for, and it's amazing to see that shine through in your experience. Your success is our top priority, and we’re so grateful to be part of your journey. If you ever need anything, you know where to find us! Best wishes, Opus Team

5 / 5 Share

April 1, 2025

Great customer support - solved every problem I had promptly

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! 💬 We're so glad to hear that our support team was able to promptly assist you and resolve everything smoothly. Providing quick and effective help is what we aim for, and it's always rewarding to know we hit the mark. If you ever need anything else or have more questions down the line, don't hesitate to reach out — we're always here to support you! 🙌 Thanks again for choosing Opus! Best wishes, Opus Team

5 / 5 Share

March 31, 2025

KATIE provided excellent support. She responded quickly in the chat and was very kind in addressing my requests. I highly appreciate both the quality of this app and the support provided.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind and detailed feedback! We’re absolutely delighted to hear that you’re enjoying both the app’s performance and the support experience. 🙌 Katie is a true gem on our team, and we’re so happy she was able to assist you quickly and kindly. If you ever have more ideas, need help with customizations, or just want to explore more features to optimize your store, our team is always here and happy to help. Your satisfaction means the world to us, and we’re excited to keep supporting your success on Shopify. Thanks again for recommending us – we’re lucky to have you in the Opus community! 💛

5 / 5 Share

March 29, 2025

super good app works perfectly and the support is excellent greetings to LULLA for the good help!

Using app

About 1 hour

Total reviews

20

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're enjoying the app and that everything is working perfectly for you. Our team takes great pride in providing top-notch support, and Lulla will be thrilled to know she could assist you effectively. If you ever need anything else, don’t hesitate to reach out. Happy selling! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 28, 2025

Great customer service - super fast and responsive. They helped write custom CSS code to further customize the cart to better match my site theme settings. Shout out to Customer Service Rep Lulla :)

Store

Huhu

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service. Lulla is truly dedicated to ensuring our users get the best support possible, and we're glad she was able to assist you with custom CSS to perfectly match your store's theme. We always strive to provide quick, efficient, and tailored solutions to meet every merchant's unique needs. If you ever need further assistance or have new customization ideas, don’t hesitate to reach out. We’re here to help! 😊🎉

5 / 5 Share

March 28, 2025

Great app, great support. I look forward for new features.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support! We're delighted to hear that you're enjoying both the app and our customer service. Our team is constantly working to improve and introduce new features to make your experience even better. Your feedback is invaluable in helping us refine and expand our offerings. If you ever have any suggestions or specific features you'd love to see, feel free to share them with us! We’re always here to assist and ensure you get the most out of the app. Looking forward to providing you with even more enhancements in the future. 🚀😊

5 / 5 Share

March 26, 2025

I wanted a customized cart and was very good supported by LULLA & VIVIAN

Store

MAYSON

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that Lulla and Vivian provided you with excellent support in customizing your cart. Our team is always dedicated to ensuring that every detail aligns with your needs, making the experience smooth and hassle-free. If you ever need further adjustments or have any questions, don’t hesitate to reach out. We truly appreciate your support and look forward to continuing to assist you! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 26, 2025

Lulla was unbelieveably helpful! She answered my questions quickly and effectively. Excellent service. Regarding the app itself, every feature I was looking for is there. I definitely recommend!

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with Lulla—she truly goes above and beyond to ensure our users receive the best support possible. Quick and effective assistance is what we strive for, and we're thrilled that she was able to help you seamlessly. It's also great to know that Opus has all the features you were looking for! We designed it with versatility and ease of use in mind, and we're happy it meets your needs. Your recommendation means a lot to us, and we appreciate your trust in our app. If you ever need further assistance or have any questions in the future, we’re always here to help. Thanks again for your support! 🚀😊

5 / 5 Share

March 26, 2025

Excellent App, Special Thanks to Katie and the developper Mia. They took the time to fix my issues. Thank very much !!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you find Opus to be an excellent app and that our team, especially Katie and Mia, was able to assist you effectively. Providing top-tier support is one of our main priorities, and knowing that they took the time to fix your issues to your satisfaction means a lot to us. If you ever have any further questions, need additional customizations, or just want to explore more of what Opus can do for your store, we’re always here to help. Thanks again for your support—we truly appreciate it! 🚀😊

5 / 5 Share

March 25, 2025

Amazing service! KATIE and LULLA provided personal attention, were always available, and did everything they could to help me. This isn’t just some robotic response – they truly listen, understand my needs, and try to find the best solution. A great customer experience! Thank you so much!

Using app

3 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Katie and Lulla provided you with such attentive and personalized support. Our team takes pride in truly listening to our users and ensuring they get the best possible experience. It’s fantastic to know that their dedication made a difference for you! If you ever need further assistance or have more customization requests, we’re always here to help. Thanks again for choosing Opus—we appreciate your support! 😊🚀 Best wishes, Opus Team

5 / 5 Share

March 25, 2025

Just started to use these app and hope to improve my conversion rate on the store. The design of app sections is great and thanks to Lulla for helping me with the customisation.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving Opus a try! We're excited to be part of your journey in optimizing your store and improving your conversion rate. It's great to hear that you're enjoying the app's design and customization features! A big shoutout to Lulla for assisting you—our team is always here to ensure you get the most out of the app. If you ever need further customizations or have any questions, don’t hesitate to reach out. Wishing you great success with your store! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 24, 2025

I have used and am satisfied with both their products and services!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you've had a great experience with both our products and services. Our team works hard to ensure everything runs smoothly, and knowing that we've met your expectations truly means a lot to us. If there's ever anything you need—whether it's assistance, customization, or just some guidance—we're always here and happy to help. Your satisfaction is our top priority, and we look forward to continuing to support you in the future. Thanks again for choosing us! 🚀😊

5 / 5 Share

June 22, 2025

Un supporto eccezionale: professionale e sempre disponibile! di LULLA Ho avuto il piacere di ricevere assistenza da LULLA e ne sono rimasto entusiasta! Con infinita pazienza e competenza, mi ha aiutato a risolvere qualsiasi tipo di problema, fornendo risposte chiare e precise in tempi rapidissimi. La sua gentilezza e la capacità di capire le mie esigenze mi hanno fatto sentire davvero seguito e supportato. Non posso che dare 5 stelle a questa straordinaria assistente, che ha dimostrato di saper offrire un servizio di altissima qualità. Grazie di cuore, LULLA! Spero di poter contare ancora sul tuo aiuto in futuro.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo meraviglioso feedback! 🌟 Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con il nostro supporto e, in particolare, con Lulla. La sua dedizione, pazienza e competenza sono qualità che apprezziamo molto, ed è fantastico sapere che il suo aiuto ti ha permesso di risolvere ogni problema in modo chiaro e veloce. Offrire un servizio professionale e sempre disponibile è la nostra missione, e il fatto che ti sei sentito seguito e supportato ci riempie di soddisfazione. Siamo sempre qui per te, quindi non esitare a contattarci per qualsiasi necessità futura. Il nostro team sarà felice di assisterti di nuovo e di assicurarsi che la tua esperienza con l'app rimanga eccellente. 💙

5 / 5 Share

March 24, 2025

J'ai téléchargé Opus au lancement du site pour paramétrer des cadeaux offerts à partir d'un certain montant de panier et pour afficher les remises et les cadeaux de ces paliers et j'en suis très satisfaite ! L'application fonctionne très bien et quand je rencontre un souci, le support est très réactif ! J'ai échangé avec Lulla et Katie et à chaque fois elles ont su m'accompagner dans la résolution de mes problème avec une grande patience. App au top

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Merci beaucoup pour votre retour détaillé ! 😊 Nous sommes ravis d’apprendre qu’Opus répond parfaitement à vos besoins pour la gestion des cadeaux et des remises sur votre boutique. C’est formidable de savoir que l’application fonctionne bien pour vous et que notre équipe de support, notamment Lulla et Katie, a su vous accompagner avec réactivité et patience. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider en cas de besoin. Merci encore pour votre confiance et votre recommandation ! 🚀✨

5 / 5 Share

March 22, 2025

Quick & easy customer support, Timely solution to queries LULLA and dev DAVID were helpful in getting few issues sorted easily. The app was easy, quick to install and activate with many customizations as needed. Great work team!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you found our customer support quick and efficient. Lulla and David are truly dedicated to ensuring a smooth experience, and we're glad they could assist you in resolving your issues effortlessly. It's great to know that you found the app easy to install and activate, with plenty of customization options to fit your needs. If you ever require further assistance or have more customization ideas, we're always here to help! 🚀 Thanks again for your support, and happy selling! 🎉 Best wishes, Opus Team