All reviews

Rating Breakdown

  • 5
    98% (449 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (437)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2025

Great app that meets all my needs ! The customer service is excellent and Vivian was very supportive. I fully recommend.

Store

Manakaz

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Opus meets all your needs and that you've had an excellent experience with our customer service. Vivian is truly dedicated to providing top-tier support, and we're glad she could assist you effectively. Your recommendation means a lot to us! If you ever need further customizations or have any questions, our team is always here to help. Thanks again for your support, and we look forward to continuing to serve you! 🚀✨ Best wishes, Opus Team

5 / 5 Share

March 19, 2025

Lulla is great at her job they should promote her!!

Store

AuraCam

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re absolutely delighted to hear that Lulla provided you with such an exceptional support experience. She is truly dedicated to ensuring our users get the best assistance possible, and your feedback reinforces just how valuable she is to our team. We’ll definitely share your appreciation with her—she deserves all the recognition! At Opus, we take pride in delivering both a powerful app and top-notch customer service. If you ever have more questions, need further customizations, or just want to share feedback, we’re always here to help. Thanks again for your support! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 18, 2025

The app is very robust and much better then anything I have seen on the market. Any issue that I had was solved by my support agent LULLA within a matter of minutes. Highly recommend.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you're enjoying the robustness of Opus Cart and that it stands out from other options on the market. Providing quick and effective support is a top priority for us, and we're glad that Lulla was able to resolve your issues promptly. If you ever need further assistance or have any customization requests, we're always here to help. We truly appreciate your recommendation and look forward to supporting your success! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 18, 2025

Needed some font customizations as our target audience is older. Within minutes Lulla with customer support was abe to assist with making those changes happen.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that Lulla was able to assist you so quickly with your font customizations! At Opus Cart, we understand the importance of tailoring every detail to fit your audience’s needs, and we're always happy to help make those adjustments seamlessly. If you ever need further customizations or have any other requests, don’t hesitate to reach out. We appreciate your support and look forward to continuing to enhance your experience! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 28, 2025

Great App I think in future this app can be improved more and more currently they have improved very much and their staff is really amazing and solves the issues quickly and always ready for help Specially LULLA & KATIE Thank you.

Store

ROSLET

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 18, 2025

LULLA support agent is helping me to find a solution thanks.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear that Lulla has been helping you find the right solution. Our team is dedicated to providing fast, efficient, and friendly support to ensure you get the most out of Opus Cart. If you ever have more questions, need further assistance, or want to explore additional features, don’t hesitate to reach out. We truly appreciate your support and look forward to helping you optimize your store even further! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 18, 2025

Store

GRASS

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

I was just trying the free version to enable some upselling items directly in the cart drawer. And it works perfectly! I had to change the app for my product optoins though, because mine (as most of available product options apps) was not compatible with Opus, leading to problems during checkout. I'm using the Avis Product Options App now, and this works perfectly together with Opus). Also, if you want to track the analytics to know how many upsells this app generates from your cart drawer, you have to accept that there is a property added to your upsold products that gets displayed on the customer order confirmation notification (email) etc. that looks like this: "__cd_opus_UpSell: xxxxxxx". Apparently, they can remove it for you, but then there is no way to track the number of upsells on the App's dashboard, which would be bad too. This is important to know and to inform yourself about beforehand. Other than that, the support from the team, especially from LULLA during my European evening time, was an outstanding experience, really. I never experienced a customer success agent as motivated like her. I'm still amazed by her way to help me: She was not only reacting instantly, guiding me through some special settings that I overlooked at a first glance, but she also checked my shop's frontend on her own and came up with some great ideas for CSS coding to match the Opus Upsell Cart Drawer's look & feel with the rest of my shop (e.g., making the button's corners rounded, and applying the same font family as I have in my shop). The crazy thing about it: I did not even ask for it! LULLA simply noticed this room for improvement on the fly, and she suggested to apply the needed CSS code. When I gladly accepted this idea, she implemented it within a single minute. Overall, a fantastic service and very useful app - highly recommended!

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that Opus is working perfectly for your upselling needs and that you've found a compatible solution with Avis Product Options. Your insights into the analytics tracking are also valuable, and we appreciate you sharing this for other users to be aware of. We're especially delighted that Lulla provided such an outstanding support experience. She truly goes above and beyond to ensure everything runs smoothly, and it’s amazing to hear how she proactively identified ways to enhance your store’s design without you even having to ask! That level of dedication is what we strive for, and we're so glad it made a difference for you. If you ever need further adjustments, have questions, or want to explore more ways to optimize your upsell strategy, we're always here to help. Thanks again for your kind words and recommendation—it means a lot! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 17, 2025

Amazing support by KATIE and dev RYAN!

Store

Skindro

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our support team. Katie and Ryan are truly dedicated to providing top-notch assistance, and we're glad they could help you seamlessly. At Opus Cart, we strive to make your experience as smooth and efficient as possible, whether it’s through powerful features or our responsive support team. If you ever need further customizations, have any questions, or simply want to optimize your setup, we’re always here to help. Best wishes, Opus Team

5 / 5 Share

March 17, 2025

Must-Have for Increasing average order value ! its a game-changer! Since installing this app, we’ve seen a noticeable increase in our average order value. The upsell and cross-sell features are easy to customise, and the app integrates seamlessly with our store. the support is top notch. specially Katie.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! 🎉 We're thrilled to hear that Opus Cart has been a game-changer for your store and helped boost your average order value! Our goal is to provide seamless integration and powerful upsell and cross-sell features, so it's fantastic to know you're finding them easy to customize. A huge shoutout to Katie for delivering top-notch support! If you ever need further assistance or have any new ideas, we're always here to help. Thanks again for your support, and we look forward to seeing your store thrive! 🚀💡 Best wishes, Opus Team

5 / 5 Share

Oct. 6, 2025

So far I can really recommend the App, especially setting it all up and customise it all with the support from KATIE, LULLA and dev MIA makes it all very easy and the card slider looks amazing! Cant wait to push my AOV with the rewards, upsells and co. Many thanks!

Store

Neded

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! 😊 We're so glad to hear that you're enjoying the app and that Katie and Mia made the setup and customization process smooth for you. Our goal is to provide an intuitive and visually appealing cart experience, and it’s great to know you love the card slider! If you ever need more assistance or have any new ideas, we're always here to help. Many thanks for your support! 🚀✨ Best wishes, Opus Team

5 / 5 Share

March 17, 2025

The customer service is EXCELLENT. Specifically Katie and Lulla who truly went above and beyond to help me. They both saw some inconsistencies in the design of my website and with my approval update the design to make it look better! At no charge!?!? I highly recommend using this app. The app is great and their customer service is even better.

Store

PUPIBOO

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you so much for your amazing feedback! 🤩 We're beyond happy to hear that Katie and Lulla provided such outstanding support and even helped improve your website’s design! Going the extra mile for our users is what we strive for, and it’s great to know that it made a difference for you. We're thrilled that you're enjoying the app and truly appreciate your recommendation. If you ever need more assistance or have any new ideas, we're always here to help. Thanks for being a part of the Opus Cart family! 🚀💙 Best wishes, Opus Team

5 / 5 Share

March 16, 2025

LULLA was my support agent today and let me just say, she was incredible! I love the app, and she helped me with the set up. I utilize all the features of the app as well.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear that you're loving the app and making full use of its features. Lulla is truly amazing, and we're so glad she could assist you with the setup and ensure everything runs smoothly for you. If you ever need further support or have any questions, we're always here to help. Thanks for choosing Opus Cart, and we appreciate your support! 🚀💙 Best wishes, Opus Team

5 / 5 Share

March 15, 2025

I highly recommend Opus Cart Upsell! It has truly taken my online business to the next level. The integration is seamless, and the features are exactly what I needed for effective upselling. What really impressed me is how it has increased my average order value without requiring any extra advertising. The tool offers personalized recommendations that fit perfectly with my products. A big thank you goes to Katie and Lulla, who were incredibly helpful throughout the entire process. Both were always available to answer my questions, and they gave me valuable tips on optimizing my upsell strategy. Their dedication and expertise made it so much easier for me to fully leverage the potential of Opus Cart. With Katie and Lulla's support, I always felt well-guided and informed. They ensured the entire process ran smoothly, and I was able to start seeing the benefits of the upsell system right away. I am more than satisfied and look forward to continuing to work with Opus Cart!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 😊 We're delighted to hear that Opus Cart Upsell has helped take your online business to the next level and boost your average order value effortlessly. Our goal is to provide seamless integration and powerful upselling features, so it's fantastic to know they’re working so well for you! Katie and Lulla are truly dedicated to ensuring a smooth and successful experience, and we’re glad they could provide valuable insights and optimizations for your upsell strategy. Your kind words mean a lot to our team! We appreciate your support and look forward to continuing to help you grow your business with Opus Cart! 🚀🛍️

5 / 5 Share

March 15, 2025

This app is great because it allows you to show different carts based on the country! Lulla helped me migrate to this app and helped me with all the customizations.

Using app

About 2 hours

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're enjoying the app's ability to display different carts based on the country—it’s a powerful feature for optimizing the shopping experience! Lulla is truly amazing, and we're so glad she could assist you with a smooth migration and all the customizations you needed. If you ever require further adjustments or have any questions, we're always here to help! 🚀 Thanks again for choosing Opus, and happy selling! 🛍️🎉

5 / 5 Share

March 15, 2025

Lulla a été très à l'écoute et rapide pour me venir en aide. Je trouve que le SAV est de très bonne qualité. Merci

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis d'apprendre que Lulla a pu vous aider rapidement et avec attention. Offrir un service client réactif et de qualité est notre priorité, et votre satisfaction nous motive à continuer sur cette voie. Si vous avez d’autres besoins ou questions, n’hésitez pas à nous solliciter. Nous serons toujours là pour vous accompagner ! 🚀💙 Encore merci pour votre confiance et à bientôt ! 🎉

5 / 5 Share

March 15, 2025

We’ve been using Opus Cart and are really impressed with the support team. They went above and beyond to help us integrate the app with our store, making sure everything worked smoothly with our custom setup. The customization options are great, and the team is always willing to assist with adjustments. Highly recommend if you’re looking for a flexible cart solution with top-notch support! Thank you Lulla!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're impressed with Opus Cart and that our support team, especially Lulla, was able to assist you in integrating the app seamlessly into your custom setup. Providing a flexible and customizable cart solution is our priority, and it’s great to know that you found the customization options valuable. Your recommendation means a lot to us! If you ever need further assistance or have any new customization ideas, don’t hesitate to reach out. We're always happy to help! 🚀💙 Wishing you continued success with your store! 🎉

5 / 5 Share

March 14, 2025

Gigantischer Kundensupport! Das Team hat mir bei allen Fragen geholfen und alle Aufgaben tatsächlich nach meinen Wünschen umgesetzt. Die App ist sehr übersichtlich. Auch wenn Englisch nicht meine Muttersprache ist, ist alles verständlich und einfach umzusetzen!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns sehr, dass Sie mit unserem Kundenservice so zufrieden sind. Unser Team kümmert sich sorgfältig um jede Anfrage und stellt sicher, dass alles genau Ihren Wünschen entspricht. Es ist schön zu wissen, dass Sie die App übersichtlich und leicht verständlich finden – wir möchten, dass jeder, unabhängig von der Sprache, eine angenehme Erfahrung damit hat. Bei weiteren Fragen oder Wünschen kontaktieren Sie uns gerne. Viel Erfolg mit Ihrer Shopify-Boutique und vielen Dank für Ihr Vertrauen! 😊

5 / 5 Share

March 13, 2025

Application vraiment efficace et pleines de fonctionnalités. Le support LULLA et JAYDEN m'ont beaucoup aidé a paramétrer mon panier.

Using app

About 7 hours

Total reviews

3

Average rating

4.7

Developer Reply

Merci beaucoup pour votre retour ! 😊 Nous sommes ravis d’apprendre que vous trouvez l’application efficace et riche en fonctionnalités. Offrir une solution performante et facile à configurer est notre priorité, et savoir que notre support a été à la hauteur est une grande satisfaction pour nous. Un immense merci à Lulla et Jayden pour leur aide précieuse dans le paramétrage de votre panier ! 🚀 Leur réactivité et leur engagement à offrir la meilleure assistance possible font toute la différence. N’hésitez pas à nous solliciter si vous avez d’autres besoins ou questions, nous serons toujours là pour vous aider. Merci encore pour votre confiance et bon succès avec votre boutique ! 🎉😊

5 / 5 Share

March 12, 2025

Merci au support et Luca pour son accompagnement

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis d'apprendre que notre support et Luca ont pu vous accompagner efficacement et répondre à vos besoins. Notre équipe met tout en œuvre pour offrir une assistance rapide, professionnelle et personnalisée afin d'assurer la meilleure expérience possible avec notre application. N'hésitez pas à nous solliciter à tout moment si vous avez d'autres questions ou besoins spécifiques. Encore un grand merci pour votre confiance ! 🚀✨