All reviews

Rating Breakdown

  • 5
    89% (331 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    2% (6 ratings)
  • 1
    8% (28 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 15, 2025

Need a zero star rating! 18 days and counting, customers still have not received their packages! Unacceptable response time to emails or the so called live chat box, which, by the way is never live. According to the website, orders are processed within 3 days, it took almost 3 times that! Not a good look for my business to have people waiting so long to get there package. Need to do better at fufliling your promises. Not sure I can trust this will happen in the future!

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 15, 2025

The process of dispatching orders currently takes me between five to seven working days, and in some cases, it can take even longer. This delay means I often have to follow up frequently, as I need to chase or prompt to ensure that the orders are processed and sent out. As a result, this situation leads to unhappy customers.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 15, 2025

KakaClo has been a game-changer for my business. The support team is always quick to respond and helps me make the best product choices. The shipping speed is good, and the products arrive well-packaged. Offering more exclusive deals for frequent buyers would be a great incentive.

Store

New Way

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

KakaClo has exceeded my expectations! The team is knowledgeable and always provides valuable insights. The product quality is consistent, and the ordering process is smooth. Adding more seasonal promotions would make it even better.

Store

Glamful

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

KakaClo makes dropshipping so much easier! The team is super helpful and ensures everything runs smoothly. The variety of products is impressive, and the pricing is reasonable. It would be helpful if there were more size guides, especially for different body types.

Using app

15 days

Total reviews

13

Average rating

4.9

5 / 5 Share

Feb. 8, 2025

I've had a great experience with KakaClo so far. The customer service is very professional and always provides quick responses. The website is easy to navigate, and the product descriptions are clear. I’d love to see more real customer reviews to get a better idea of the fit and quality.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

KakaClo has been an amazing partner for my business. The support team is always available to help and offers great solutions whenever I have questions. The product selection is diverse, and the quality meets my expectations. If there were more express shipping options, it would be even better!

Using app

13 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 2, 2025

An excellent app for fashion dropshipping. It saves me so much time and offers products that perfectly match my audience’s preferences.

Using app

8 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 25, 2025

We’ve been using the Kakaclo app for about two years now, and while they initially did an excellent job with product images and descriptions, things have significantly declined in the last six months. What Went Wrong? Inaccurate or Missing Product Descriptions: Recently, product descriptions often have errors or are incomplete. While this is inconvenient, it’s not the biggest issue. Unresponsive Customer Support: Over the past six months, getting support has become nearly impossible. Emails go unanswered, and live chat messages often remain ignored. On average, I have to send the same email at least three times and contact live chat before I receive any response—if I’m lucky. Some emails remain unanswered, leaving us unable to address customer inquiries, which causes major disruptions. Severe Shipping Delays: The biggest issue is the delays. Orders are delayed by up to 4 weeks before they are even handed over to the shipping company. Once shipped, delivery takes another week. As a result, customers cancel their orders or, worse, leave negative reviews and never shop with us again. Our Experience: In the last six months, nearly every order has been delayed, customer complaints have increased, and we’ve received no support from Kakaclo. These issues are not just bad for business—they’re damaging our reputation. Our Recommendation: At this point, we cannot recommend Kakaclo. If you want to avoid these or similar issues, it’s better to look elsewhere for a reliable supplier. Final Note: We hope Kakaclo takes these issues seriously and makes the necessary improvements to fix their service. Until then, we’ll be searching for a new supplier.

Using app

About 1 year

Total reviews

24

Average rating

2.2

5 / 5 Share

Jan. 22, 2025

This app is a lifesaver. It’s fast, reliable, and packed with features that make running my dropshipping business so much easier.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

A brilliant addition to my Shopify store. The app offers access to trending items that align perfectly with my customers' tastes.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Highly recommended this app. It simplifies inventory management,keeps my product range fresh,and offers oustanding customer support.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Super intuitive and efficient. Importing products takes seconds, and the stylish inventory perfectly matches my brand. A must-have app for Shopify users.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

I’m amazed at how quickly I can import products. The app’s features are well-designed, and my customers love the trendy options available.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Using KakaClo has been hassle-free. Seven is attentive and ensures that my orders are processed without delays. The product range is impressive, and the platform is user-friendly. Improving the packaging quality would be a plus.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Best app on Shopify appstore

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 11, 2024

I’m impressed with KakaClo’s service. Nick is always there to help with questions or concerns. The products are well-categorized, and the overall experience has been smooth. Including more customer reviews would be a great addition.

Store

Vysara

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

KakaClo is my go-to dropshipping platform. Seven is professional and provides timely assistance. The product selection is diverse, and the prices are competitive. More detailed product measurements would be helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I’ve had a positive experience with KakaClo. Nick is responsive and goes above and beyond to address my concerns. The site is intuitive, and the product descriptions are clear. It would be great to have more sustainable product options.

Using app

14 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 10, 2024

I’m happy with KakaClo’s platform. Seven, my account manager, has been fantastic—very professional and always on time with updates. The products meet my expectations, though I think more size options would be great. Overall, it’s a great partnership.

Using app

About 1 hour

Total reviews

1

Average rating

5.0