All reviews

Rating Breakdown

  • 5
    91% (383 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (25 ratings)
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5 / 5 Share

April 29, 2024

While KakaClo provides the convenience of a US warehouse, I've found the variety and restock rate lacking, which is disappointing. Most products still ship from China. On a positive note, their Chinese warehouse is on the ball, offering close to 100 new styles daily, which keeps my offerings fresh. Plus, the shipping from China is much quicker than anticipated, taking just about 7-10 days to get to the US, which pleasantly surprised me.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

While KakaClo's US warehouse offers convenience, the variety and restock rate may disappoint, as most products still ship from China. However, the Chinese warehouse shines, adding nearly 100 new styles daily, ensuring fresh offerings. Surprisingly, shipping from China to the US takes just 7-10 days, exceeding expectations.

5 / 5 Share

May 3, 2024

When it comes to dropshipping, KakaClo knows how to deliver. Their product quality might not blow you away, but their partnerships with top-notch suppliers ensure consistent performance. And that means better profit margins for you. Believe me, if you're looking to boost your bottom line, KakaClo is your best bet.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! At KakaClo, we take pride in our strong partnerships with top-notch suppliers, which allow us to provide consistent performance for dropshipping. While we prioritize quality, we also understand the importance of maximizing profit margins for our customers. We appreciate your endorsement and are committed to helping you boost your bottom line. Thank you for choosing KakaClo!

5 / 5 Share

April 27, 2024

KakaClo's customization service sets them apart from other dropshipping platforms. As my business has grown, I've been looking for ways to differentiate myself and offer unique products to my customers. KakaClo's customization service has been a game-changer in this regard. The ability to work with their team of talented designers and access their production facilities has allowed me to create custom products tailored to my brand's aesthetic and audience. This level of flexibility and creativity has been instrumental in attracting and retaining customers, giving me a competitive edge in the market.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that KakaClo's customization service has made a significant impact on your business. We understand the importance of differentiation and offering unique products to your customers. Our dedicated team of talented designers and state-of-the-art production facilities are here to help you bring your creative vision to life. We're delighted that our flexibility and creativity have given you a competitive edge in the market. Thank you for choosing KakaClo as your trusted partner for customization!

5 / 5 Share

April 25, 2024

Best fashion dropshipping app. Customer service is great. Especially Nick who was very helpful. He is such a competent and nice person. We are happy to work with Kakaclo.

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Absolutely, KakaClo's dropshipping offers unparalleled cost performance through strategic partnerships with top-tier suppliers. Despite occasional quality variations, they remain the go-to for maximizing profits. Trust in their strong partnerships assures you're accessing the best deals available in the market.

5 / 5 Share

April 24, 2024

Here's the deal with KakaClo's dropshipping – their product quality isn't always top-notch, but their partnership game is strong. They've teamed up with some top-tier suppliers, which means you get the best cost performance in the game. Believe me, if you want to maximize your profits, KakaClo is the way to go.

Using app

23 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your thoughts about KakaClo's dropshipping service! While we appreciate your feedback on product quality, we are proud of our strong partnerships with top-tier suppliers. These collaborations allow us to offer cost-effective solutions that maximize your profits. We continuously strive to improve our product quality and ensure customer satisfaction. Thank you for choosing KakaClo as your preferred dropshipping partner, and we look forward to serving you with the best cost performance in the game!

2 / 5 Share

April 23, 2024

They have a good variety and selections of apparels however, they are so bad in maintaining business relationships. Products all the sudden out of stock, after orders are made already few days i get an email saying we are sorry, restocking 5 days delay! like why, this was not properly monitored and we were notified BEFORE our clients log their orders? Another terrible experience, their ongoing shipping delays. Barely, they deliver on time. Most if not all my orders from Kakaclo are delayed, logged in my shop with delayed fulfillment and my tracking for deliveries, always Kakaclo is way behind. Like why you guys are so bad in managing shipping? They say, we will give you 50% off shipping fee when orders are not shipped in 10 days! if they are delayed, you should waive the shipping fee altogether as we refund it all to our clients as courtesy. Not just that, I have to keep asking for the refund which by the way, i have not received yet. The 2 stats i'm giving is for the wide selections and prices. Shipping and customer service are by far not great and you guys need to seriously work on improving that.

Using app

7 months

Total reviews

4

Average rating

4.3

5 / 5 Share

April 22, 2024

You won't believe the level of after-sales support you get with KakaClo. Any problem that arises, whether it's quality-related, shipping-related, or even sizing, they've got your back. They don't waste time haggling or making excuses like some other platforms. If it's their fault, they'll make it right, plain and simple.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with KakaClo's after-sales support! Our commitment is unwavering—we swiftly resolve any issues, be it quality, shipping, or sizing-related. No haggling or excuses, just prompt resolution. Your satisfaction is our priority, and we're here to make things right, always.

5 / 5 Share

April 22, 2024

KakaClo's New Arrival section is like my shortcut to finding the latest trends without wasting time. Their swift updates are a godsend, but I've noticed the quality of their products isn't always top-tier. Still, it's a small compromise for the convenience they offer.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted you find KakaClo's New Arrival section as your go-to for the latest trends! While we strive for swift updates, we acknowledge occasional quality variations. Your feedback helps us improve. We appreciate your understanding and value your continued support for the convenience we provide.

5 / 5 Share

April 21, 2024

KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for recognizing KakaClo's exceptional after-sales service! We pride ourselves on promptly resolving quality, shipping, and sizing issues to ensure customer satisfaction. Unlike other platforms, we prioritize your experience and swiftly provide compensation when needed. Your trust in us is valued and appreciated.

5 / 5 Share

April 18, 2024

KakaClo sets the bar high with their after-sales service. They don't mess around when it comes to addressing issues. Whether it's a quality issue, a shipping hiccup, or a sizing problem, they're on it. Unlike some other platforms that make you jump through hoops to get compensation, KakaClo takes ownership and makes things right promptly. It's a level of customer care that earns my loyalty.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're committed to addressing any issues promptly and providing exceptional customer care. Your loyalty is greatly appreciated.

5 / 5 Share

April 17, 2024

Their product quality might not always be top-tier, but here's the kicker – they've got rock-solid partnerships with high-quality suppliers. That's why their cost performance is unbeatable. Trust me, if you're in it for the profits, KakaClo is the way to go.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback! While we strive for top-tier product quality, we're glad you recognize our strong partnerships with high-quality suppliers. We're committed to offering unbeatable cost performance. Thank you for trusting us as the way to go for profitable ventures.

5 / 5 Share

April 16, 2024

KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!

1 / 5 Share

April 15, 2024

Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Dear Night Strings, Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders. Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you. Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week. Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support. We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at [email protected]. We truly value your satisfaction and are here to help. Thank you for your understanding. KakaClo support team

5 / 5 Share

April 14, 2024

KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.

Using app

About 17 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!

5 / 5 Share

April 13, 2024

One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.

5 / 5 Share

April 12, 2024

When a brand reaches a certain stage of development, it's common for them to start producing their own clothing line. However, many Dropshipping Companies don't offer customization services. Surprisingly, KakaClo excels in this area. They not only provide dropshipping services but also offer professional customization. They have their own team of clothing designers and production facilities.Their customization service has been a game-changer for my brand. They allowed me to offer unique products that really resonate with my customers.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

It's fantastic to hear about your positive experience with KakaClo's customization services! We take pride in offering more than just dropshipping, providing a platform for brands to bring their unique visions to life. With our dedicated team of designers and production facilities, we aim to empower brands like yours to stand out and connect with customers on a deeper level. Thank you for choosing KakaClo as your partner in success!

5 / 5 Share

April 12, 2024

It’s hard to find what I need on KakaClo because things aren’t sorted well and I get lots of stuff I don’t want. But, checking out their New Arrivals makes things easier. It’s updated a lot and saves me time.

Store

Teller

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We understand the importance of a seamless shopping experience and apologize for any inconvenience caused by difficulty in finding what you need. We're continuously working on improving our sorting system. We're glad to hear that checking out our New Arrivals section has been helpful for you. Your satisfaction is our priority, and we'll keep striving to make your experience with KakaClo even better.

5 / 5 Share

April 14, 2024

Let's be Real, KakaClo's dropshipping stuff isn't always Top-Tier. But here's the kicker – they're tight with some seriously good suppliers. That's what makes their cost performance stand out. Trust me, if you're all about maximizing profits, KakaClo is the way to go.......

Store

Astra

Using app

18 days

Total reviews

9

Average rating

5.0

Developer Reply

We appreciate your honest feedback! While we strive to offer a wide range of products, we understand that not everything may meet top-tier standards. However, we're committed to providing excellent cost performance by partnering with reputable suppliers. Your trust in KakaClo as a means to maximize profits means a lot to us, and we'll continue working hard to deliver value to our customers.

1 / 5 Share

April 7, 2024

We are dropshippers, we ordered an item from kakaclo and no-one gave us any update about the item being purchased since more than 3 months although the estimated delivery time is 16 days and item was in stock. We had an issue with the customer who ordered the item because of the bad delay. If there is anyone had such same issue, please give us suggestions.

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Dear shopiqat, The tracking number of your order is Pos Malaysia: RC211550154MY Tracking link: https://tracking.pos.com.my/tracking/RC211550154MY According to the tracking information, the package arrived at the Malaysian post office for collection on February 12th and was successfully delivered yesterday, April 8th. The reason for unsuccessful delivery could be due to address issues. If you have any questions, please feel free to contact our account manager Nick: [email protected] or via WhatsApp at +86 18027098336. We appreciate your understanding.

5 / 5 Share

April 6, 2024

Finding specific product on kakaClo's website can be a chore due to the imprecise search and categorization but, their around-the- clock customer service is genuinely helpful, providing real time answer and not just automated responses.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We're sorry to hear that navigating our website for specific products can sometimes be challenging due to imprecise search and categorization. Your feedback is invaluable to us as we continually strive to enhance the user experience on our platform. However, we're thrilled to hear that our around-the-clock customer service has been genuinely helpful for you. Providing real-time answers and personalized assistance is a top priority for us, and we're glad to know that our team has been able to meet your needs effectively. We're committed to improving our website's search and categorization features to make finding products easier for you in the future. If you ever encounter any issues or have further feedback, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way. Thank you for choosing KakaClo!