All reviews

Rating Breakdown

  • 5
    91% (383 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (25 ratings)
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5 / 5 Share

April 3, 2024

KakaClo's New Arrival section is like a breath of fresh air when I'm too tired to sift through endless product lists. It's a real time-saver, and I'm grateful for how quickly they update their inventory. However, I've noticed their products sometimes lack top-notch quality, which can be a downside.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your positive feedback on our New Arrival section and commitment to updating our inventory promptly. While we strive to provide convenience, we understand concerns about product quality. Your feedback is invaluable as we continuously work to enhance our offerings. Thank you for choosing KakaClo and sharing your experience.

5 / 5 Share

April 2, 2024

I'm all about simplicity, and KakaClo gets it right with their platform. It's easy to find what I need without jumping through hoops. Whether I'm browsing or checking out, the process is smooth sailing. It's plain and simple, just the way I like it.

Store

Bloom

Using app

16 days

Total reviews

32

Average rating

5.0

Developer Reply

We're thrilled to hear that you appreciate the simplicity of KakaClo's platform! Making your experience smooth and hassle-free is our priority, and we're glad to hear that you find browsing and checking out a breeze. Thank you for valuing our commitment to simplicity—we're here to make your shopping experience as straightforward and enjoyable as possible!

5 / 5 Share

April 2, 2024

KakaClo's platform? It's like a breath of fresh air. No fancy jargon or confusing menus here. It's just plain simple. Easy to find what you need, easy to manage orders. Whether you're a tech whiz or just starting out, KakaClo's got your back. No headaches, no hassle. Just smooth sailing all the way.

Using app

16 days

Total reviews

169

Average rating

4.9

Developer Reply

Wow, thank you for the glowing review! We're thrilled to hear that KakaClo's platform resonates with you. We've put a lot of effort into keeping things simple and intuitive, so it's great to know that you find it easy to navigate and manage your orders. Whether you're a seasoned pro or new to the game, we're here to support you every step of the way.

5 / 5 Share

April 2, 2024

KakaClo's dropshipping products may not always be the best quality, but they've got something going with their partnerships. They manage to strike a balance between quality and cost that works for me. It's not perfect, but it's practical and gets the job done.

Using app

26 days

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your honest feedback! We appreciate your recognition of our efforts to maintain a balance between quality and cost with our dropshipping products. While we acknowledge that we may not always offer the highest quality products, we strive to make practical choices that get the job done. Your support means a lot to us as we continue to improve and refine our offerings. If you have any further suggestions or feedback, please feel free to share. We're here to listen and enhance your experience with KakaClo.

5 / 5 Share

March 31, 2024

"I've encountered some hurdles with KakaClo. Their U.S. warehouse selection is limited, and their offline marketing is almost non-existent. However, their Chinese warehouse updates regularly, and shipping is surprisingly speedy. The 24/7 live customer support is impressive, and their after-sales service always resolves my issues promptly.

Store

Outan

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us. We apologize for the limited selection in our U.S. warehouse and any inconvenience it may have caused. We appreciate your understanding. We are continually working to enhance our offline marketing efforts.

5 / 5 Share

March 30, 2024

KakaClo's exceptional customer service truly sets them apart! Unlike other platforms where negotiations drag on without resolution, KakaClo promptly compensates for any issues caused by them. Despite occasional discrepancies in size or color, their swift response ensures customer satisfaction.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! At KakaClo, we take pride in our exceptional customer service. We promptly compensate for any issues caused by us, unlike platforms where negotiations can be prolonged. While occasional discrepancies may occur, our swift response ensures customer satisfaction. Your feedback is greatly appreciated.

5 / 5 Share

March 29, 2024

KakaClo's commitment to customer satisfaction is evident in their swift and efficient after-sales service. Unlike other platforms where negotiations for compensation can be frustratingly lengthy, KakaClo resolves issues promptly and without hesitation. Despite occasional challenges with product quality or sizing, their responsiveness ensures a positive overall experience.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate your positive feedback! At KakaClo, we prioritize customer satisfaction with our swift and efficient after-sales service. We aim to quickly resolve any issues without prolonged negotiations. Despite occasional challenges, our responsiveness ensures a positive overall experience. Thank you for recognizing our commitment to your satisfaction.

5 / 5 Share

March 28, 2024

In the realm of online retail, it's refreshing to find a company like KakaClo that prioritizes customer satisfaction above all else. While no one can deny the occasional product quality or sizing issue, what sets KakaClo apart is their proactive approach to resolving such matters. Their after-sales service is commendable; they don't shy away from acknowledging faults and go the extra mile to rectify them swiftly. This dedication to customer happiness is what keeps me coming back as a loyal partner.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your feedback! At KakaClo, customer satisfaction is our top priority. We acknowledge occasional issues in product quality or sizing and take a proactive approach to resolve them swiftly. Our commitment to exceptional after-sales service ensures your happiness and loyalty. Thank you for being a valued partner.

5 / 5 Share

March 28, 2024

I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.

5 / 5 Share

March 28, 2024

KakaClo's proactive approach to customer service is truly commendable. Unlike some other platforms where disputes linger unresolved, KakaClo promptly addresses any issues caused by them. While there may be occasional hiccups in product quality or sizing, their willingness to compensate without lengthy negotiations is a breath of fresh air.

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We appreciate your recognition of our proactive customer service. Resolving issues promptly and compensating without hassle is our priority. We apologize for any occasional hiccups and strive to provide a smooth experience overall.

5 / 5 Share

March 26, 2024

When it comes to after-sales support, KakaClo truly shines. I've encountered instances where the quality of the received items didn't meet expectations, or there were logistical delays. However, what impressed me the most was KakaClo's willingness to address these issues head-on. Unlike other platforms where negotiations drag on endlessly, KakaClo takes responsibility and offers appropriate compensation without hesitation. It's this level of accountability that earns my trust as a seller.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing feedback! We understand that issues can arise, and we appreciate your recognition of our commitment to resolving them swiftly. At KakaClo, we believe in taking ownership and providing prompt solutions. Your trust is invaluable to us, and we're always ready to go the extra mile to ensure your satisfaction as a seller. We value your partnership and look forward to continuing to exceed your expectations in after-sales support.

5 / 5 Share

March 25, 2024

While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.

Store

Bellezi

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.

5 / 5 Share

March 25, 2024

KakaClo's customer service is top-notch! Despite occasional hiccups like sizing discrepancies and color variations in the products, their prompt response and efficient handling of issues make all the difference. They understand that in the world of dropshipping, such challenges are inevitable, but what sets them apart is their commitment to resolving any concerns swiftly. Whether it's a refund or compensation, they never fail to leave my customers satisfied.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that our customer service has made a significant impact on your experience with KakaClo. We understand that occasional hiccups can occur, such as sizing discrepancies or color variations, and we appreciate your understanding. Our team is dedicated to providing prompt responses and efficiently handling any issues that may arise. Resolving concerns swiftly is our priority, and we're glad to know that our efforts have left your customers satisfied. We value your partnership and look forward to continuing to serve you with excellence in the world of dropshipping.

5 / 5 Share

March 21, 2024

My time with KakaClo has been a rollercoaster. Finding what I need on their site is like searching for a needle in a haystack. Their offline presence seems non-existent. However, their Chinese warehouse is constantly updating, and shipping is faster than I anticipated. Their after-sales service is commendable, swiftly addressing any quality concerns.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

We appreciate your honest feedback about your experience with KakaClo. We apologize for any difficulties you've encountered in finding what you need on our website and understand the importance of an intuitive search function. We're also sorry if our offline presence has seemed non-existent. On a positive note, we're glad to hear that our Chinese warehouse constantly updates, providing you with a wider range of options. We're pleased that the shipping has been faster than your expectations. Furthermore, we appreciate your recognition of our commendable after-sales service in promptly addressing any quality concerns. Your feedback is valuable to us as we strive to improve our website experience and expand our offline presence. Thank you for choosing KakaClo, and we're committed to enhancing our services based on your input.

5 / 5 Share

March 16, 2024

The Product quality from KakaClo's dropshipping can vary. But, you get a lot for what you pay, especially since their Stuff tends to be cheaper than others for the same quality.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback. We understand that the product quality from KakaClo's dropshipping can vary, and we apologize for any inconsistencies you may have experienced. However, we're pleased to hear that you appreciate the value you receive for the price paid. We strive to offer competitive pricing while maintaining a certain level of quality. Our goal is to provide affordable options without compromising on customer satisfaction. Your feedback is valuable to us as we continue to improve our product offerings and ensure a consistent experience. Thank you for choosing KakaClo, and we appreciate your support.

2 / 5 Share

March 15, 2024

The fulfilment of Kakaclo takes ages to complete, with customers complaining about shipping times. For example, a customer ordered 4 items, I'm writing this at 15/3 and the order was made at 5/3 and the fulfilment hasn't still completed!! Adding the shipping time that the package is sent from China it will take over 20 Days!! If this goes on with the fulfilment time, I will really reconsider using Kakaclo as my main supplier. I'm giving 2 stars because it does have a large variety of products and that the prices aren't that high.

Using app

4 months

Total reviews

9

Average rating

4.7

Developer Reply

Dear DOLCE AESTHETIC, Thank you for your further understanding. We highly value your order and understand your concerns regarding the separate shipment of products in your order. Indeed, we have adopted this approach to expedite the delivery of certain products within your order. We are pleased to inform you that the first three items in your order were shipped on March 15th. As for the final item, it will be shipped today, March 18th. You can track the shipping status of each product in real-time using the provided tracking number. We assure you that all the products you have ordered will be delivered to you as soon as possible. We deeply understand the importance of order processing time and delivery speed, and we will continue to improve our processes to better meet your expectations. If you have any further questions or require additional assistance, please feel free to contact our customer support team. We are dedicated to providing you with assistance and addressing any concerns you may have. Thank you once again for your support and patience. We look forward to providing you with an improved service experience and continuing to offer you a wide range of products at competitive prices. Best wishes, Nick

5 / 5 Share

March 14, 2024

The simplicity of KakaClo's platform is a breath of fresh air. From listing products to processing orders, everything is straightforward, which saves me a lot of time and hassle.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find KakaClo's platform to be simple and user-friendly. We strive to provide a streamlined experience for our sellers, from listing products to processing orders. Saving you time and reducing hassle is one of our key goals. We appreciate your support, and we'll continue to enhance our platform to make it even more efficient for you. If you have any suggestions or further feedback, please feel free to share. Thank you for choosing KakaClo as your e-commerce platform of choice!

5 / 5 Share

March 12, 2024

I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.

5 / 5 Share

March 6, 2024

KakaClo is a Great app, It's very easy to use, transfers all of the Product information with images to your Store. They respond promptly with a solution Whenever you had a problem. For this reason I could not give them anything less than 5 stars!!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find KakaClo to be a great app with its easy-to-use interface and seamless product information transfer to your store. We're glad to know that our team responds promptly and provides solutions whenever you encounter any problems. Your 5-star rating and kind words are truly appreciated. We will continue to work hard to maintain the high level of service that you deserve. If you ever have any further questions or need assistance, please don't hesitate to reach out.

5 / 5 Share

March 6, 2024

The lack of KakaClo's physical presence and marketing activities in the US is noticeable, and I feel they are missing out on local engagement. On the flip side, the speed at which new products are added to their Chinese warehouse is impressive, and the logistics from China are faster than I expected, with deliveries reaching my customers in the US within 7-10 days.

Store

Udecor

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. We apologize for any inconvenience caused by the lack of physical presence and marketing activities in the US. We understand the importance of local engagement and are continuously evaluating opportunities to expand our presence in different regions. We're glad to hear that you've been impressed with the speed of new product additions to our Chinese warehouse and the efficiency of our logistics. We strive to provide fast and reliable delivery to our customers, and we appreciate your support. If you have any further suggestions or questions, please feel free to let us know.