Order Automator
Automate Shopify Tasks | Order Fulfillment + Tagging + More
Rating
5.0
feedback
88
chart
#353
All reviews
Rating Breakdown
Review RSS Feed
Sept. 22, 2022
Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.
We enjoy the opportunity to build a custom solution, thanks for the recommendation!
Sept. 19, 2022
We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.
Thanks for sharing your experience and 100% recommendation about our app! We're happy to be able to provide a solution for you.
Sept. 12, 2022
By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!
Wow this is such an awesome review, big smiles and fist pumps here! We want to thank you as well, your feedback and ideas are great! More features coming soon! :)
Aug. 15, 2022
I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.
Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)
Aug. 14, 2022
works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!
Using app
About 1 month
Total reviews
3
Average rating
5.0
Awesome to hear that, thank you!
June 1, 2022
Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!
Glad to hear the app is saving your team significant time, thanks for sharing your experience!
May 3, 2022
As far as I know, this is now the only way to track inventory automatically if you are fulfilling local orders through Amazon and international orders manually. Joe and his team helped create a simple solution that matched what we were looking for.
Happy to make that solution for you, thanks for sharing how you use the app!
April 29, 2022
Very helpful app allowing me to tag all my pst customers, even those who ordered years ago, with a lot of triggers making it possible to segment all kind of customers for precise marketing campaigns. The developer even helped me to set up my first flow. Thanks Joe, muito obrigado.
Thanks for sharing how you use our app, customer segmentation for marketing is a smart move. Very cool to hear your positive feedback, thank you so much!
April 17, 2022
Installed the app and instantly had it working perfectly! I sell digital items & subscription access and this app tags my customers, closes or archives the orders, & has them running hands-free! Would highly recommend!
Awesome! Thanks for sharing your flow and recommending our app, glad to hear it was a quick and easy experience for you!
April 10, 2022
Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify
You're welcome, we're happy to help you out... and thanks for naming our app a "must have application", that's a nice compliment :)
March 7, 2022
The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.
Thanks for recommending, and good news multi-condition rules are coming soon in the UI. We're always happy to make customizations for anything not yet supported, and always working to add new features based on feedback.
Jan. 18, 2022
We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.
Thanks, cool to hear our app solved your problem so quickly. Thank you for sharing, and mentioning the many automation options... more are coming! 🙂
Nov. 17, 2021
We've had the privilege of using this app for over a year. It easily automates orders between multiple fulfillment services, this includes FBA and Deliverr. The developers are incredibly helpful and easy to reach. We've been able to provide feedback and get certain features implemented upon request. They are continuing to improve the app and roll out new features. For example, the new Order Monitor feature has been able to properly flag and identify any late orders based on our monitoring rules. This has saved us a ton of time and expense on refunding missed orders! This is the best app that anyone needing to manage orders from more than one fulfillment service could ever ask for!
It's been a pleasure working with you, we always appreciate good feedback and the opportunity to help with additional automations. And thanks for mentioning the new Monitor feature, good to know it's getting good use! Thank you!
Nov. 8, 2021
The app is great out of the box. We needed a little customization, and the lead developer Joe was very helpful! Within a few days, he implemented a custom rule to solve our gift card problem. We needed a way to fulfill gift card orders for US customers only. I could not be happier! I think this app is worth more than $10 or $20 per month. Great product.
Happy to help out, especially after hearing the manual process you needed... glad to hear the app is providing good value for you!
Oct. 31, 2021
I used this app to send sales notifications exclusively to different vendors. We have a store that has different vendors selling different products. The default Shopify settings weren't cutting it. Joe and the crew have been amazing and helped me quickly. Can't go without this app! If you want an extra level of professionalism on your site then this is the one. It would be cool if there was a way I could customise the email content myself so that it's branded to my store. But it is otherwise flawless! Highly recommend.
Thanks for the high praise and thanks for the feedback. We regularly make updates and add new features, saving your idea about customizing the email content and will reach out to get the details.
Oct. 29, 2021
Order Automator is excellent out of the box, but our multi-Location configuration, and diverse set of business operations and team demands, requires various app customizations to really start saving us time. Joe is excellent to work with, prompt, responsive. We look forward to more time savings in the future. Thanks!
Cheers to time saving woo! We enjoy making customizations to save you time, thanks so much for sharing your experience.
Oct. 6, 2021
I run a handmade shop, and this app has helped me save so much time by organizing all my orders for me. I can easily filter and sort orders by shipping speeds, locations, and even products purchased. This makes a huge difference since I make and ship the products myself. If I have any questions or require a custom rule, I get a reply and solution instantly. The developer, Joe, and his team are all very easy to talk to as well. Of the apps I have for my shop, this is the one that has the most value and the one I can confidently speak highly of.
Most valuable app, wow thank you! This is heart warming to hear we're helping save you time on your handmade shop... we love supporting artists and creators + our goal is to save you time running your biz. Thanks for sharing your story.
Sept. 30, 2021
This app has been an essential part of us fulfilling orders since we launched our store in March! Without it, we would be spending hours sorting through 600+ orders on a given day. Joe, the founder of the app, has also been SUPER helpful and responsive with us anytime we had questions! He even made custom codes for our shop that significantly increased our efficiency! 100% recommend this app and supporting the developers! :)
Awesoooome love hearing about saving all that time, that's our goal with the app. Thanks for sharing your story, much appreciated and happy to help!
Aug. 25, 2021
This app has been great for us - very easy to set up and manage. Support has been wonderful as well - fast and helpful responses! They seem to be constantly adding more helpful features and have even done some custom work for us.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Thank you for sharing, yes we are constantly adding more features and improving the app, we appreciate your feedback!
July 29, 2021
We were looking for an order automation feature when we came across the order Automator Shopify app from Speed Boostr. It almost had the feature we were looking for, but not quite - so we reached out to their support to check how close/far off we were. CTO and founder Joe got back to us immediately and was very helpful. We discussed our needs and the possibilities, and they ended up implementing just the feature that we were looking for into the app - the support has been awesome, and the app works like a charm for us. In Shopify you can only set default fulfilment location, but with this new feature in the Order Automator app, it auto-changes fulfilment location based on ruleset such as the shipping address country of you customer. Our warmest recommendations of the Order Automator and the team at Speed Boostr!
Thanks for the detailed review and recommendation! It was a pleasure implementing the custom location change feature for you, we really enjoy problem solving and creating automated solutions to improve your workflow.