Order Automator
Automate Shopify Tasks | Order Fulfillment + Tagging + More
Rating
4.8
feedback
105
chart
#263
All reviews
Review RSS Feed
April 29, 2023
Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!
Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!
April 7, 2023
needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!
Happy to help out, thanks for the review we appreciate you!
March 28, 2023
This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!
Thanks for sharing how you use it + your experience with customizations, enjoy!
Nov. 11, 2022
This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.
Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!
Oct. 14, 2022
Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!
Great to hear it's helping you in multiple ways, thanks for sharing!
Oct. 13, 2022
This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!
Thank you for the review and the recommendation!
Oct. 7, 2022
AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!
Thank you, appreciate the review and shoutout!
Sept. 22, 2022
Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.
We enjoy the opportunity to build a custom solution, thanks for the recommendation!
Sept. 19, 2022
We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.
Thanks for sharing your experience and 100% recommendation about our app! We're happy to be able to provide a solution for you.
Sept. 12, 2022
By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!
Wow this is such an awesome review, big smiles and fist pumps here! We want to thank you as well, your feedback and ideas are great! More features coming soon! :)
Aug. 15, 2022
I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.
Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)
Aug. 14, 2022
works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!
Using app
About 1 month
Total reviews
3
Average rating
5.0
Awesome to hear that, thank you!
June 1, 2022
Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!
Glad to hear the app is saving your team significant time, thanks for sharing your experience!
May 3, 2022
As far as I know, this is now the only way to track inventory automatically if you are fulfilling local orders through Amazon and international orders manually. Joe and his team helped create a simple solution that matched what we were looking for.
Happy to make that solution for you, thanks for sharing how you use the app!
April 29, 2022
Very helpful app allowing me to tag all my pst customers, even those who ordered years ago, with a lot of triggers making it possible to segment all kind of customers for precise marketing campaigns. The developer even helped me to set up my first flow. Thanks Joe, muito obrigado.
Thanks for sharing how you use our app, customer segmentation for marketing is a smart move. Very cool to hear your positive feedback, thank you so much!
April 17, 2022
Installed the app and instantly had it working perfectly! I sell digital items & subscription access and this app tags my customers, closes or archives the orders, & has them running hands-free! Would highly recommend!
Awesome! Thanks for sharing your flow and recommending our app, glad to hear it was a quick and easy experience for you!
April 10, 2022
Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify
You're welcome, we're happy to help you out... and thanks for naming our app a "must have application", that's a nice compliment :)
March 7, 2022
The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.
Thanks for recommending, and good news multi-condition rules are coming soon in the UI. We're always happy to make customizations for anything not yet supported, and always working to add new features based on feedback.
Jan. 18, 2022
We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.
Thanks, cool to hear our app solved your problem so quickly. Thank you for sharing, and mentioning the many automation options... more are coming! 🙂
Nov. 17, 2021
We've had the privilege of using this app for over a year. It easily automates orders between multiple fulfillment services, this includes FBA and Deliverr. The developers are incredibly helpful and easy to reach. We've been able to provide feedback and get certain features implemented upon request. They are continuing to improve the app and roll out new features. For example, the new Order Monitor feature has been able to properly flag and identify any late orders based on our monitoring rules. This has saved us a ton of time and expense on refunding missed orders! This is the best app that anyone needing to manage orders from more than one fulfillment service could ever ask for!
It's been a pleasure working with you, we always appreciate good feedback and the opportunity to help with additional automations. And thanks for mentioning the new Monitor feature, good to know it's getting good use! Thank you!