Order Automator
All reviews
The app is working well for what we need. The customer experience is above and beyond. Very responsive and quick to help!
We are happy to help and try our best, thank you!
It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks. Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed. Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly. Even if it's something that requires a customization, our app has the flexibility to do this. Hope to hear from you soon, just contact us we can help you quickly.
Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.
Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.
App is working great and the developer even made a custom change for us free of charge. Very happy over all.
Thank you! Happy to make the customization for you. 👍
Frances, Joe, and the team have been great. They worked with me on a custom solution that has been working great ever since. Solid team and a great app!
Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂
We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.
10/10 yaasssss thank you! Happy to make that custom feature for you. Wishing you the best with your business!
The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need
The best app team haha wow thank you so much! We appreciate you!
Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.
Thank you so much! We appreciate you and the opportunity to implement the customization.
From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience. One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.
Happy to build that for you, thanks so much for sharing your experience, and for the good words about our team. We appreciate you!
Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!
Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!
needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!
Happy to help out, thanks for the review we appreciate you!
This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!
Thanks for sharing how you use it + your experience with customizations, enjoy!
This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.
Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!
Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!
Great to hear it's helping you in multiple ways, thanks for sharing!
This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!
Thank you for the review and the recommendation!
AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!
Thank you, appreciate the review and shoutout!
Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.
We enjoy the opportunity to build a custom solution, thanks for the recommendation!
We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.
Thanks for sharing your experience and 100% recommendation about our app! We're happy to be able to provide a solution for you.
By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!
Wow this is such an awesome review, big smiles and fist pumps here! We want to thank you as well, your feedback and ideas are great! More features coming soon! :)
I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.
Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)
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