Delivery Date & Pickup Stellar
All reviews
Hele goede klantenservice, snel en doelgericht. De app zelf biedt heel veel opties, heeft ons mogelijkheden voor de shop gebracht die ik ergens anders niet kon vinden.
Thank you for your kind words! We’re so glad to hear you’re enjoying both our app’s features and our customer service. It means a lot to know app is providing unique shopping opportunities for your store. We truly appreciate your support!
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our team would love the chance to understand your concerns better and help resolve any issues you faced. I also observed that we haven’t received any support request from you before the review. I kindly request you to let us know the issue you are facing, so I can provide you with the proper assistance and resolve it quickly. Our support team has already sent you an email. Here is our email address: [email protected]
Really great support! I scheduled a call for less than 24 hours, and they walked me through troubleshooting my zipcode error. Within 10 minutes, we had everything resolved, and the app is now live on my site!
Thank you so much for your kind words! We’re glad to hear that our team was able to quickly assist you with the zipcode issue and get your app live in no time. Your satisfaction means a lot to us, and we’re always here if you need any further support. Wishing you great success with your store!
Hemadri provided exceptional customer service to get my online store up and working again. Thank you!
Thank you so much for your kind words! We're glad Hemadri could help get your store back up and running smoothly. We truly appreciate your feedback and are always here whenever you need assistance.
Wow! Thank you for the perfect rating! 😊 We’re so glad you’re happy with your experience. Your feedback motivates us to keep doing our best!
Thank you so much for the review! We truly appreciate your support and are glad you’re enjoying our app. We're always here if you need any assistance.
Support is great! Very helpful in getting the app set up and running!
Thank you so much for your kind words! We're glad our support team could help you get the app set up and running smoothly. If you ever need further assistance, we're always here to help!
they dont answer any of my emails needing help for weeks.
We understand your concern and want to clarify that we have already received your message and replied to it, along with sending multiple follow-up emails. However, we haven’t received any response from your side. It’s possible that our emails are not being received or viewed on your end, so we kindly request you to check your inbox and spam/junk folder. If you’d like to discuss your query directly, you can schedule a meeting with our support team here: https://calendly.com/identixweb-shopify-app/support We’re happy to assist you and resolve your concern as soon as possible.
Thank you so much for rating! We’re thrilled to know you had a great experience with us.
We sincerely appreciate your review! Your satisfaction is our priority, and we’re delighted to have met your expectations.
Resolved the issue. Great customer service!
Thank you for your kind feedback! We’re glad we could resolve the issue and provide you with great service.
Thank you for your review! We’re thrilled you had a great experience with us.
Thank you for your review! We’re glad you had a positive experience and will keep working to make it even better.
Thank you so much for the review! We're thrilled to hear you're enjoying the app and truly appreciate your support! 😊
Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful! Only improvement I hope to see is this - currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced. The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.
Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank. Thanks for your support!
Thank you for the the review! We’re glad you’re enjoying the app. 😊
Thank you for the review! We really appreciate your support! 🌟
Does what it needs to do pretty inexpensively, and I've had great customer service when things went wrong (due to my errors, not theirs!)
Thank you so much for your kind words! We're glad to hear the app is meeting your needs affordably. It's great to know our support team was able to help when needed — we're always here to assist, no matter the issue. Appreciate you taking the time to share your experience!
Great customer service. App accomplishes exactly what i was looking for. Highly Recommend!
Thank you for your wonderful review! We're delighted to hear that the app meets your needs and that you had a great experience with our customer service. Your recommendation truly means a lot to us!
Amazing app, I've been using this app for 5 different webshops and the features are amazing. The support is spot on it seems they are availabe 24/7. Highly recommended this app!
Thank you so much for the amazing feedback! We're thrilled to hear that you're using the app across five different webshops and loving the features. It's great to know our support team has been there for you whenever needed — we truly aim to be as responsive as possible. Your recommendation means a lot to us!
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