All reviews

Rating Breakdown

  • 5
    97% (1,097 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2026

Subiksha was very helpful getting the app set up for our site with the specific guidelines required

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 12, 2026

Online chat help was very productive and quick.

Store

Katya

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 12, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 6, 2026

I love the customer service

Store

ER'S

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 6, 2026

Vinduja was very helpful and thankful for her great service!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Manaz has been very helpful! solved my issues in one call, great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 3, 2026

This is the most prompt app support I have seen. These guys are really great and help you out even at odd hours. Vignesh helped me out at a really bad time. Guys you are awesome! Keep it up!

Store

Brohmos

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

The support team has been excellent. They respond very quickly and have resolved every issue or adjustment I’ve requested so far. Even configuration details and smaller UX improvements were handled professionally and efficiently. It’s clear that they take feedback seriously and are willing to help tailor the setup when needed. Very responsive and solution-oriented support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

March 3, 2026

Bindu- She was wonderful and very knowledgeable for showing me how to set up and sort my products to be picked up at the correct locations. She made it easy for my store to function very well and she was a pleasure to talk with me and support my shopify account. Thank you

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Fantastic app and amazing support! They thought of really everything and I'm quite impressed. When I had a visual issue with the widget, they fixed it in 30 minutes to perfection. Highly Recommended!

Using app

9 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 27, 2026

Subiksha helped me resolve all the technical issues I faced. This app is very user-friendly and helped our business to increase trust and conversion rate.

Using app

8 days

Total reviews

12

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 27, 2026

We are very happy with the Pickeasy app and the overall experience so far. The app works smoothly with our Shopify store and provides exactly the functionality we need. It is easy to use, well-structured, and integrates seamlessly into the checkout flow. The support team is professional, responsive, and solution-oriented. Communication has been clear and efficient, and they are always willing to assist when needed. Overall, a reliable app with excellent customer service. Highly recommended.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 26, 2026

Great app! Support is always helpful and answers every question kindly. Subiksha is a great member, kudos!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 25, 2026

Rajkumar was fast answering the chat and resolving my issue. Top notch service, this is what all app support should be like! THANK YOU.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

1 / 5 Share

Feb. 25, 2026

I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.

Using app

6 days

Total reviews

4

Average rating

2.8

Developer Reply

Hi there, Thank you for your patience and for giving us another opportunity. I’m happy to share that the checkout issue has been resolved, and I noticed you’ve been using the app for the past 2 days. I hope everything is working smoothly and meeting your requirements now. If you’re satisfied with the current experience and our support, could you please consider updating your review from 1★ to 5★? Your updated feedback would mean a lot to our team and really helps Pickeasy grow and motivates us to provide the best service. Of course, if you notice anything else or have any questions at all, just reply to this email—we’re always here and glad to help. Thank you again, Rahul Product Manager – Pickeasy Logbase.io

5 / 5 Share

Feb. 23, 2026

Just started using this app and was having a hard time getting it to show up. Had amazing service by Rajkumar who was able to remote access my shopify and get it set up for me. Excited to have this feature.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 23, 2026

We have been using this app for our business for over a year now and it has been great. The support team is super responsive if an issue ever comes up. Highly recommend this if you are looking for an app that can process order pickup at multiple sites!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 25, 2026

Manaz nailed it once again. Really appreciate his help

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)