All reviews

Rating Breakdown

  • 5
    98% (1,125 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,117)
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5 / 5 Share

Sept. 19, 2025

I’ve been using the Pickeasy app on my Shopify store, and it has been an absolute game-changer for managing pickup and delivery options. The app itself is straightforward, reliable, and does exactly what it promises. What really sets Pickeasy apart, though, is their incredible support team. Whenever I had a question or needed a tweak for my store, their team responded quickly and went above and beyond to help me get things set up the way I wanted. It’s rare to find this level of dedication and customer care. They not only solve problems but also give clear explanations and suggestions to make things better. Highly recommend Pickeasy—not just for the features, but for the outstanding support behind it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 18, 2025

Barath helped me on support.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Subiksha was a fantasatic help. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 16, 2025

I love the app, it's a great addition to my website. Manaz was absolutely amazing!!! Helped me set up my account, I could've never done it without his help.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Oct. 24, 2025

Very kindfull help from Manaz! Super Star!

Store

Mancoco

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Subiksha was very helpful today in getting me on the right plan for Pickeasy when I couldn't work out how to do it, responding to the online chat very promptly and then setting up a Zoom call to take me through it. Thank you for your quick help and explaining everything clearly!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Sept. 12, 2025

Barath is very helpful and nice to work with!

Store

DéNest

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

The customer support is fantastic! The team are very willing to help. I had the pleasure of speaking to Dhina who went above and beyond - thank you so much!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 10, 2025

Subiksha was very helpful during our zoom call, answered all my questions and made suggestions that improved the service and its usefulness to my store.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 9, 2025

Very great customer support and assistance. Manaz was very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 9, 2025

Subiksha was very helpful through learning how to use the app.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

I had a unique situation with very specific pickup dates and locations, and I was so grateful that Pickeasy offered a Zoom meeting to walk me through it. Jennifer was amazing—she patiently showed me exactly how to set things up and even went above and beyond by helping with other details like helping me set my delivery and pickup fee. Her support made everything so much easier, and I left the call feeling confident about using the app. Later, I had a new question and set up another Zoom where Barath was very helpful as well. Thank you, Jennifer and Barath, for the outstanding help!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Manaz was exceptional in the help he provided. He checked my store multiple times to see how my store can be improved. Quite patient and took his time to help me. Thank you Manaz

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 5, 2025

Barath was extremely helpful and patient during our zoom call. Everything was set up in a timely manner.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Manaz was awesome thanks for your support!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 4, 2025

Manaz was extremely helpful and fixed my concerns very quickly. He also made excellent recommendations and addressed that as well.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Sept. 3, 2025

This app works great and the Logbase support team is phenomenal. I've never experienced such amazing support with a Shopify app before! I did a free trial of another app from Logbase (Dealeasy), and had such a positive experience with the support that I decided to look into their other apps. I was already using another shipping calendar app but after the trial on Pickeasy, I'm switching over. The app works really well. It may take awhile to understand exactly how to make various changes and customizations, but every single use case I needed for the app was covered. I've never known an app company whose support team will answer questions and make technical changes on the fly for you (at all hours of the day!), or where you can schedule a zoom call on Calendly to go over questions. I'd like to call out Vignesh and Kavishan from the support team who have been extremely helpful so far. I definitely recommend this app and the Logbase company!

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

The app works like magic and is perfect! Sudan Ravi and Subiksha was extremely helpful and supportive—he resolved my issue within a minute and made the whole process smooth and stress-free. Excellent service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Spoke with both Subiksha and Jennifer to make fixes to my site. Both provided excellent support for two different queries. Clear and concise instructions provided over a zoom call. I really appreciate it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!

5 / 5 Share

Aug. 28, 2025

Manaz was extremely patient and helpful with setting up the app on my storefront. I am new to Shopify and he was knowledgeable and kind!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It really means a lot to us and our app's growth!