All reviews

Rating Breakdown

  • 5
    98% (1,126 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,118)
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5 / 5 Share

June 26, 2025

Manaz was amazing to work with. He fixed my issue plus showed me some other features I was not already using that are great features. His customer service and patience was absolutely great. A pleasure to work with him.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 26, 2025

Barath was a great Help

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

The support team are prompt and unbelievably helpful. Always happy to address any issues and even suggesting other ways to further optimise

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

I had a great experience with the customer service team. The support was smooth, clear, and very helpful throughout. A special mention to Dhina, who handled our discussion. He was extremely knowledgeable and understood exactly what we needed. He guided us step by step and made everything easy to follow. What stood out was his attitude. He was patient, professional, and genuinely focused on helping. As a customer, I felt well taken care of. Dhina is exactly the kind of support person you hope to get. I would strongly recommend him to anyone looking for reliable and efficient customer support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 19, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

Very useful app. Also great customer support. Subiksha and Vindu were very helpful in helping me navigate the app

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 17, 2025

Great app, great customer service. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

really i didn't like it all good , but they send delivery information in page order , in wrong place , they don't have any idea to fix it

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Kheireddine, Thank you so much for your feedback. I completely understand your concern about the delivery information showing up under products in the Shopify order page. Unfortunately, this is the only method Shopify currently allows apps like ours to pass delivery or pickup details (such as date, time, and type) from the cart to your orders. If we remove this data, your customers’ selected delivery details would be lost. That’s why all scheduling apps on Shopify follow this same approach. I truly wish we could customize Shopify’s order page to change this behavior, but it’s currently outside our control. That said, I’ll continue checking with Shopify for any future updates, and if a better solution becomes possible, I’ll reach out right away. I really appreciate your patience and understanding on this. Warm regards, Siva Delivery – Pickeasy LogBase

5 / 5 Share

June 17, 2025

Manaz was a lot of help getting me set up on this app. 5 stars!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Subiksha did an amazing job in helping us as we had an issue. We really like this app thank you so much.

Store

My Store

Using app

12 days

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 16, 2025

Subiksha was very helpful in assisting me with installing this app how I wanted and answered all of my additional questions with ease. We are yet to start using this app live however we are pleased so far with the ease of use.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 16, 2025

Subiksha, i really appreciate your help. It do really help us a lot to get thing solve. Appreciate much.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

March 28, 2026

Sankari, Subiksha, Bharath and Manaz was really helpful. will be happy to work with him again.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 12, 2025

I needed some custom support to fix some glitches for my website. Subiksha was very quick to response and help to fix these issues through both the live chat and a zoom meeting. Very professional and I am pleased with the service. Thank you so much!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 12, 2025

Very helpful customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Friendly customer service. Easy to use.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Sept. 17, 2025

Barath and Manaz was fabulous. He stayed past our scheduled zoom call to assist in all of my questions and found custom text solutions for each question or request. I would happily request to work with barath and Manaz again for any Pickeasy questions!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Subiksha was able to answer all my questions and was very thorough. Thank you!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Feb. 12, 2026

wonderful onboarding service from Jenifer and barath!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

Subiksha was both patient and helpful in resolving a number issues that I had with Shopify.

Using app

About 1 year

Total reviews

1

Average rating

5.0