All reviews

Rating Breakdown

  • 5
    97% (1,030 ratings)
  • 4
    2% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2024

Justo lo estoy configurando y me ayudaron mucho. lo único malo es que es no esta español, lo bueno y excelente es el soporte por que hacen todo para entender y configurar el aplicativo.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Oct. 25, 2024

Dhina is VERY helpful with my enquiries. He assisted me with the backend codings and is very patient with the numerous questions I have. Appreciate the help from the entire team when I encounter issues with the API.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Barath was extremely helpful, and was able to get the situation sorted out very quickly and efficiently.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very helpful, I was helped by Manaz and Subi. Thank you

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Fantastic customer service. Very polite and helpful. App is also easy to use

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Nandini was very very helpful and really nice!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Thanks Jennifer Your help is very helpful.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

After taking awhile to pick a date picker for my bakery I chose Pickeasy. I've only had it for a short time and already love it. It helps streamline my business and takes redundancies out of communications with customers. The customer service is fantastic- prompt, answers questions, and fixes glitches rapidly. I had an issue that took a little time and figuring out to solve, Subi attended to my case start to finish & completed what I needed solved. I'm grateful to her and her team. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you sharing your review, your feedback and support mean so much to us:)

5 / 5 Share

Oct. 16, 2024

Great app! Awesome customer service. They integrated the app for me with ease :)

Store

My Store

Using app

About 1 hour

Developer Reply

Thank you so much for taking the time to leave us a review! Your feedback truly means the world to us. It not only encourages us to keep improving but also helps us grow and reach more customers.

5 / 5 Share

Oct. 15, 2024

By far the best customer support on Shopify App Store. Also impeccable functionality and super useful solution too many problems. Highly recommended!

Store

dishbee

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

My customer service rep, Febin, was very hepful.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Janani helped me solve an issue with the calendar disppearing very easily and quickly. Software does what I need it to do.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 9, 2024

5*s for Sudhan Ravi. He was super quick with helping me set up the app, he also helped me fix other problems on my website. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 4, 2024

Sudhan ravi helped me rearrange my store pick-up times because I had to change my hours for Thanksgiving. In less than 10 minutes my store was ready to take holiday sale orders. I could not have done it without him!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Barath was very helpful and addressed my needs within a few minutes. A huge relief!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 5, 2024

Ich hatte ein Problem mit der Anzeige vom Lieferdatum wenn ich vom Checkout zum Warenkorb zurück gesprungen bin und habe daraufhin einen Zoom Termin mit dem Logbase vereinbart. Der Zoom Termin hat wie vereinbart stattgefunden und mein Problem wurde sehr schnell gelöst. Obwohl mein Englisch nicht sehr gut ist wurde mein Problem verstanden und es wurde sich Zeit für mich genommen. Ich kann Logbase jeden mit gutem Gefühl weiterempfehlen.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 5, 2024

really good help getting it all set up. seems to be looking good!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 15, 2024

I had an incredible experience with Dhina and Subi from LogBase during our Zoom call. He was very patient and guided me step by step through setting up the delivery date app for my store. His effort and dedication to ensure I understood everything made a huge difference. I truly appreciate his help and highly recommend their service! Logbase SUPPORT TEAM is the best. Now I am using 2 of their apps SELLEASY and PICKEASY! 11/10 Rating Janani did an exceptional job, once again! I believe this is the 10th time I’ve asked for assistance, and each time, the queries have been handled with utmost care and precision. What I truly appreciate is that when my requests need more in-depth attention, they don’t hesitate to recommend a Zoom call to troubleshoot the issue personally. It's a hands-on approach that sets them apart. The app is not only efficient but backed by stellar customer service—one of the best experiences I’ve had! Thank you Janani!

Store

Glorist

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 / 5 Share

Oct. 3, 2024

Support is very fast. They fix my issues within 10 minutes. Can't recommend this app's team enough. Date picker works great too

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.