All reviews

Rating Breakdown

  • 5
    97% (995 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2023

Febin was very helpful with setting up the app for me. I will continue to this service for my flower shop.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 17, 2023

Today (5/17/2023) I was helped on ZOOM by Febin. He was very knowledgeable and answered all of my questions. Thanks Febin! It's a bit difficult for beginners to set up, but the help from customer service is great. They will walk you through everything you need.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 9, 2023

Thank you for you assistance ! Dinesh is amazing :) I will contact you again if I need more help, definitely recommend

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 8, 2023

Very good service with Sudhan Ravi. I use the app now on my two website so it means that i'm very satisfied. I recommand Pickup Delivery app

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 4, 2023

This app was perfect for us when we were doing curbside pickup for the last few years. It saved me so much time by scheduling all the orders. Easy to use. Great customer service when I did have a small issue. They solved it over Zoom. I deleted it as we’re not taking pickup orders now, but I will definitely reinstall this app if we return to pickups or deliveries.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 11, 2023

Great service from Febin! thanks so much. I was stuck with the delivery zipcodes, user could go on to the cart before picking a timeslot and Rahul was so kind to help me and fix it for me.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 3, 2023

Helpful with our inquiries, thanks! We hope to receive constant support easily in the future should we have any other questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 2, 2023

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 2, 2023

amazing and very helpful. highly recommended. Janani was really helpful during the set up and explain the detials well.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 1, 2023

I just launched my store and was having an issue with my product lead times so requested a Zoom call. I am not tech-savvy, however, they were patient and walked me through the resolution. Great customer service!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 1, 2023

Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup!

Store

Shouk

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 29, 2023

Dinesh was great to work with and help me out a ton with a setup problem I was having. I will defiantly reach out to them for further assistance.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your requirements and we look forward to serving you again in the future.

5 / 5 Share

April 29, 2023

Great app. The customer service has been fantastic. Annie helped me tremendously with the app set up and was very friendly during the whole process.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 28, 2023

Good experience with Dinesh. Very patient and helpful. Looking forward to using pickeasy and more apps from logbase

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 27, 2023

Great support service, have trouble shooted every problem encountered and if not given the guidance if third party is involved

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

I will provide more information about my review in few days, but I have to say how satisfied I feel with the service provided by Dhinakar, the role he has take is like a success product manager and even more. Thanks for having such a great app! We are still developing our site so if I find anything wrong I might update my review but for now everything is great. Thanks Dhinakar for being such a great help!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

Just in the process of setting up the app. The service is excellent, and Anne was great in helping through the setup process.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 26, 2023

Tried another delivery/pick up app which was just okay. Decided to give this one a shot and let me tell you ... SO GLAD I TRIED THIS ONE! It literally does everything I need including different prep times for different products. It was pretty simple to get going, I just needed a couple of tweaks which support got done extremely fast. They knew and understood what I was talking about, fixed it in almost real time. This is the type of support I'm talking about!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

Really helpful. So far so good, customer service is not always there, time zone problems maybe, and sometimes this app will conflict with other apps, please make like multi-discount app can not work together with this app

Store

Canaan

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. We will definitely take your feedback and suggestion for the future development of our app. Please feel free to reach out to us if you have any queries. We will be glad to assist you

5 / 5 Share

April 25, 2023

I had some issues setting up this app and integrating it into your site. The support team were fantastic and I highly recommend them

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."