All reviews

Rating Breakdown

  • 5
    97% (995 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

March 21, 2023

Perfect app, Janani assist me and customized the app for my need and changed it to RTL and some more custom modifications, very recommended

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 21, 2023

Brilliant and kind service from this team managed by Veena. Thank you, I am so grateful for this support and help. Life changing!

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We appreciate you for taking the time to leave us a review. It's a great encouragement for us in the long run.

5 / 5 Share

March 20, 2023

Thank you Janani for solving our issue fast and efficiently! Would highly recommend Pickeasy's customer support.

Store

iCooked

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Sudhan Customer Success Team Logbase

5 / 5 Share

May 25, 2023

The best customer service I’ve ever experienced !!! Janaani went above and beyond!!!Will use again highly recommended

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 16, 2023

Great app, intuitive navigation and lots of options and flexibility. Customer support was great when I needed help with setting distance-based delivery zones, using an API key.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 14, 2023

Thnk you Rahul for helping me out on the Pickeasy app. He is really helpful and patient on me. Thank you so mcuh :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 14, 2023

great customer service; especially from sudhan. he helped me every step of the way, even in areas I was not very knowledgable in

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Sudhan Customer Success Team Logbase

5 / 5 Share

March 13, 2023

great app,lots of handy functions to make it a nicer experience for our customers.. customer service has been great , appreciate the help, cheers.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 13, 2023

I have just installed this app. I have received the installation support from Rahul. I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements. Thanks

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 11, 2023

The app is designed beautifully and works as expected. I think it covers all the use cases for deliveries and pickups. Much recommended !! Most importantly the support team is excellent and very well versed with the product. They help resolve issues very patiently and diligently. Overall a great experience and kudos to the entire team !!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review

5 / 5 Share

March 9, 2023

Amazing support to fix an issue with postcodes and the checkout which Shopify couldn't help me with! Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. It really helps us in the long run.

5 / 5 Share

March 13, 2023

Great support by Rahul! Everything is up and running fast. Could be a little bit more intuitive from the start, but the support is great.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 7, 2023

Super service client suivis et aide a l'installation je recommande vivement Rahul a ete d'un grand service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Rahul was very helpful by guiding me how to set up my store to my liking. He went out of his way to ensure I was a satisfied customer.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 26, 2023

This app has been great. Easy to set up and fits in with my theme. I wanted to change the colour of the buttons, as the feedback had been it was difficult to read. I got on the chat and it was sorted within 10 minutes. Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. It really a lot to us.

5 / 5 Share

Feb. 25, 2023

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind review. It means a lot to us.

5 / 5 Share

Feb. 22, 2023

Got the amazing support from Support team (Shiva). I really appreciate this app and the support I got from Shiva

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.