All reviews

Rating Breakdown

  • 5
    97% (996 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Feb. 9, 2023

Good explanation from the customer services person - Janani. App works as per my needs. Highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

They are always so quick to respond and so helpful with all my questions and issues! So far loving this app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

sowmiya was very helpful with our zoom meeting today with setting up my account. I would high recommend using this system. the support was great. Also to add at a later date, I must have contacted these guys a good 10 times now and not once has it been an issue and has always resolved any issues. the response time aswell is bar far the fastest on all apps I've used.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your motivating review. We will be glad to assist you anytime. Thanks, LogBase Team

5 / 5 Share

Feb. 6, 2023

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Rahul & Dhanaseelan - were a great help in setting up my website. They especially assisted me in setting up the scheduling part

Store

BOOZEY

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 3, 2023

They have an excellent support team. Extremely helpful and quick assisting with integration of the app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your wonderful review. We will be glad to assist you at any time.

5 / 5 Share

Jan. 31, 2023

Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan!!!!!!!!!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We are glad to assist you at any time.

5 / 5 Share

Jan. 31, 2023

Awesome experience working with the team from LogBase - their app is fantastic and is packed with all the features I needed, and the team is extremely helpful as well. I enjoyed the scheduled setup meeting via Zoom, taking a lot of the hassle and uncertainty of correct setup away.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 Thanks Sudhan Logbase

5 / 5 Share

Jan. 30, 2023

Great support, Rahul and thank you very much for helping us. I really appreciate you're help thanks again

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 26, 2023

I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Barath and Rajkumar was extremely helpful! he helped me set up my local delivery and store pickup options. very fast respond time

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

May 1, 2023

ALWAYS great customer service.. I was greeted with a chat pop up window where a real agent joined right away. This has been the case every time I've had to troubleshoot. They assisted with my issue then also showed me how to update it myself for next time. Very happy with this!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly. The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

Store

TreatCo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 19, 2023

Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 19, 2023

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 🙏🏻

5 / 5 Share

May 22, 2023

This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems. Janani was really helpful and patient with my complicated requests. Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 🙏 Really means a lot to us 😊

5 / 5 Share

Jan. 11, 2023

This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.

Using app

9 months

Total reviews

12

Average rating

4.8

Developer Reply

Thank you for your kind words! 🙏 Really means a lot to us 😊