Pickup Delivery Date —Pickeasy
Shopify app to select date for Local delivery Local pickup...
Rating
4.9
feedback
1,023
chart
#622
All reviews
Rating Breakdown
Feb. 9, 2023
Good explanation from the customer services person - Janani. App works as per my needs. Highly recommended!
Feb. 8, 2023
They are always so quick to respond and so helpful with all my questions and issues! So far loving this app!
March 20, 2023
sowmiya was very helpful with our zoom meeting today with setting up my account. I would high recommend using this system. the support was great. Also to add at a later date, I must have contacted these guys a good 10 times now and not once has it been an issue and has always resolved any issues. the response time aswell is bar far the fastest on all apps I've used.
Thank you for your motivating review. We will be glad to assist you anytime. Thanks, LogBase Team
Feb. 6, 2023
Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.
Feb. 5, 2023
Rahul & Dhanaseelan - were a great help in setting up my website. They especially assisted me in setting up the scheduling part
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Feb. 3, 2023
They have an excellent support team. Extremely helpful and quick assisting with integration of the app.
Thank you for taking the time to leave us your wonderful review. We will be glad to assist you at any time.
Jan. 31, 2023
Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan!!!!!!!!!!
Thank you for your wonderful review! We are glad to assist you at any time.
Jan. 31, 2023
Awesome experience working with the team from LogBase - their app is fantastic and is packed with all the features I needed, and the team is extremely helpful as well. I enjoyed the scheduled setup meeting via Zoom, taking a lot of the hassle and uncertainty of correct setup away.
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 Thanks Sudhan Logbase
Jan. 30, 2023
Great support, Rahul and thank you very much for helping us. I really appreciate you're help thanks again
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Jan. 26, 2023
I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!
May 8, 2024
Barath and Rajkumar was extremely helpful! he helped me set up my local delivery and store pickup options. very fast respond time
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Jan. 26, 2023
Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.
Thank you for your kind review! It's always our pleasure to assist you.
May 1, 2023
ALWAYS great customer service.. I was greeted with a chat pop up window where a real agent joined right away. This has been the case every time I've had to troubleshoot. They assisted with my issue then also showed me how to update it myself for next time. Very happy with this!
Jan. 24, 2023
I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!
Jan. 20, 2023
Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly. The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.
Thank you for your kind review! It's always our pleasure to assist you.
Jan. 19, 2023
Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.
Thank you for your kind review! It's always our pleasure to assist you.
Jan. 19, 2023
Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !
Thank you for your kind review! It's always our pleasure to assist you.
Jan. 17, 2023
The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!
Thank you for your wonderful review! 🙏🏻
May 22, 2023
This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems. Janani was really helpful and patient with my complicated requests. Thank you.
Thank you for your kind words! 🙏 Really means a lot to us 😊
Jan. 11, 2023
This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.
Thank you for your kind words! 🙏 Really means a lot to us 😊