All reviews

Rating Breakdown

  • 5
    97% (996 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly. The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

Store

TreatCo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 19, 2023

Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 19, 2023

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 🙏🏻

5 / 5 Share

May 22, 2023

This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems. Janani was really helpful and patient with my complicated requests. Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 🙏 Really means a lot to us 😊

5 / 5 Share

Jan. 11, 2023

This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.

Using app

9 months

Total reviews

12

Average rating

4.8

Developer Reply

Thank you for your kind words! 🙏 Really means a lot to us 😊

5 / 5 Share

Jan. 10, 2023

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your wonderful review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。 また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。 一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 6, 2023

Sudhan was amazing. His knowledge is vast and he helped me set up our shopping cart so we could add 3 specific delivery days and 1 pick-up day. There is no way I would have been able to figure that out. Thanks so much!!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Please reach out to us for further assistance, we'll be happy to help!

5 / 5 Share

Jan. 2, 2023

Love the great customer service. Always quick to respond, super helpful and efficient. I've dealt with different people but they were always very knowledgeable.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Kavishan is the most professional support ever! amazing app and amazing service! A bit more improvements can be done to the app to match all our requests, but I'm sure the team are open for suggestions and are actively working to improve the app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

The customer service team is amazing. I had a question and could use the free zoom assistance option. They fixed my problem within a day. Perfect.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Wonderful service. Very talented support, and extremely helpful. There are many customised options. Will recommend to anyone.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Their App works great and has a ton of flexibility to it. Dare I say it is likely the best pickup and delivery app available on the Shopify store. Support is always top notch. Instead of just having the option for support via email or support ticket, these guys also allow you to request support via Zoom. Best service I have received out of all the Shopify App teams I have worked with.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Excellent service was able to schedule a zoom meeting on the same day I had a query and get it resolved!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

An Amazing and easy app to use, the customer service was especially helpful he customized the app to exactly what i needed.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Dhinakar was very knowledgeable and patience with me , great service and very professional , Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0