Pickup Delivery Date —Pickeasy

Sept. 1, 2022

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before. To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.

Aug. 31, 2022

This app is great and the customer support is also amazing. Great for my customer as it enabled them to be able to pick a time slot for delivery and pick up. Best App on Shopify. Thank you!

Aug. 24, 2022

Thank you so much Kavishan for the help setting up the app and scenarios for shopify store. It was a very pleasant experience in solving the errors and prompt reply in correcting those & fulfilling all the needs of the store while checking out & for delivery.

April 18, 2023

Super application est très bien, On peut combiner plusieurs points de retrait et de la livraison avec des spécificités pour chacun des points de retrait. Gros plus : le SAV. Vous avez le moindre problème, on vous répond dans les 5 min. Le problème est entièrement pris une charge, quitte à passer par une visio. Merci à Annie pour sa disponibilité, réactivité et surtout efficacité !

Aug. 22, 2022

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

Aug. 22, 2022

REALLY HELPED our business! really good customer service. They fix any bugs or issues with the plug in straight away. I do wish this integrated better with shopify's local delivery application and or was able to send automated messages to clients.

Aug. 20, 2022

Thank you Shiva you are the man. Thank you so much for your help. wish you more success ahead Cheers !!!

Aug. 18, 2022

This app solved my complex delivery rates and options for my store, thanks Janani for your excellent support!

Aug. 16, 2022

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

Aug. 12, 2022

Fantastic app with amazing service! The guys are super helpful. Send a chat and they are on zoom straight away. Problem fixed really easily. Thank you!

Aug. 11, 2022

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.

Aug. 9, 2022

Annie was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

Aug. 9, 2022

a really nice man (Kavishan) helped me and solved all my problems!!! Thank you! I´m liking the app a lot.

Aug. 9, 2022

Great app, it has allowed me to carefully control all aspects of shipping, combined with the local delivery and collection app. We are now able to ship uk wide based on product criteria with varying shipping charges which will be game-changer. It has taken a few days to get to grips with the apps and how they work, they are quite detailed and offer the ability to set whichever scenario and parameter you require which is just what we needed. Being a small business, this will be very beneficial for us as it allows us to compete with other companies. I have had two zoom meetings with support who have been extremely helpful and quickly resolved some slight issues that were a result of me not quite setting up correctly and their knowledgeable staff are happy to ensure you are getting what you need from the app. All in all very happy thanks guys

Aug. 8, 2022

Very good good service and support. The application works as we expected. Support helped us set everything up so that it works as it should. Everything happened quickly and willingly. Thank you very much

Aug. 8, 2022

App is well made and fairly intuitive. There was one small issue, and customer service came in and fixed the issue within no time. Annie was great! Highly recommended!

Aug. 6, 2022

Very happy with the customer service and help provided by Annie. She resolved my issues very quickly.

Aug. 1, 2022

We chose this app as we needed a custom solution for pick-up and local delivery of a small area, we don't ship via a courier, and only some of our products are available for pick-up/delivery on certain days/times. This app has been great for us, and especially the help of Sree customising things on the back end for us, as I am a shopify beginner so I couldn't have done it without Sree's help. Really glad we found this app!

Aug. 1, 2022

Had some trouble setting up but Annie helped me out in so many ways! She was extremely fast and solved the issues I had even though they were quite complicated. Amazing service.

July 31, 2022

I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us.