All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

We done 2h costumer care with Annie, she was brilliant and very very kind! They done everything we asked for. Thanks so much

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

I needed help setting the pickup options. I made a Zoom appointment and "Annie" was able to help me very quickly and competently. Thank you very much!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

I have never been given help so quickly with such competence. Rajkumar implemented all the requested changes to our store and helped us create the perfect pick-up-order system for our business. Many, many thanks - a very nice customer experience.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2022

Great app, awesome support service! Helped with every need we had along installed and language assistance. Highly Recommended.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

Had a little issue with the customization but its support team is superb! Thanks for your good work! - Erin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Barath was such a delight to work with! The app is now working to perfection... If only more apps had this service and UX

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

We use this app for food pickup as well as golf registrations. It’s very flexible and can be tailored.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

After trying several local delivery apps this app has met all my requirements and exceeded my expectations. The best part about the app is the customer support team - they've been able to kindly get me set up as well as help make the layout perfect for my store. Even when I changed themes, the process was really easy and painless. They were easy to speak to and understood the outcomes I wanted to achieve. I absolutely recommend this to stores needing a quality local delivery date scheduler and good customer support!! Thanks to Siddarth for all your help.

Store

Bituin

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

I was able to use this app in place of three other separate apps, very happy with the app and service, chat with annies selvakumari very helpful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2022

Excellent app and easy to use. Best part is the customer service. I scheduled a zoom meeting which lasted about 30 minutes. I shared my screen and let them take control, they helped me set everything up on my store and I will continue to work with their app. Also did I mention it is extremely affordable ? $$$

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

We offer fresh bread delivery on certain days and locations via local delivery. We also offer pick-up on farmers market two days a week. Besides we ship all over Slovenia our natural syrups under Saint Lorenz brand. In Store Pickup Local Delivery app enables all this. Annie from Logbase helped to solve some issues before launch in very short time and with great full knowledge. Recommended. Gregor from Saint Lorenz

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

We use this app in our store. It has increased our sales by making it easy to offer product customization and options to our customers. Customer service responded quickly when he had a question about the app. Thanks Annie!!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2022

Fantastic customer service! Kavishan was helpful and very thorough. Thank you very much! My setup is complete and working great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

The app was a breeze to put up from LogBase's wonderful customer service. I scheduled a zoom call and with Sreeman's (a logbase rep) help, we were able to set up the program seamlessly. Sreeman also helped point out some other issues and improvements I could make to my website and how it could be accomplished. So far have had no issues with the app and my customers love the new and improved checkout! Highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

I've worked in IT for a few years now and have worked with vendors big and small. The service this team provides is one the best I have experienced. Siva was incredibly knowledgeable and answered all questions I had. Highly recommend this app for its ease of use and fantastic support.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

Sudhan was the best helper for some coding changes I needed. I was very impressed with his help. Kudos!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Super helpful customer service team (Sudhan), always available to do a zoom call to assist me with my issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

I have just added this app to my store and I am LOVING it! Sending a HUGE shout out to Janani who jumped onto a zoom call and helped me with everything I needed. She was patient and kind and did everything I asked as well as answered all my questions that support was next level. Thank you :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

101% customer service, very accomodating and it really helped me set-up and fix problems with the app and my shipping. Been helpful right from the start. Special mention to Siddarth Nataraj, he's been very responsive and it's the best customer service I've ever have. Thank you so much, highly recommended this app!!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Great app and the customer service was fantastic! Exactly what we needed for our bakery. Easy to use for both customer and shop owner.

Using app

7 months

Total reviews

1

Average rating

5.0