All reviews

Rating Breakdown

  • 5
    98% (1,127 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,119)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2024

Febin was able to sort out all the questions we had concerning Pickeasy integration.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 31, 2024

Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Barath , Siva & Rahul & Vinduja was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 23, 2024

Always on touch, solving all problems. Looking forward to see more improvements of the plugin!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our service.

5 / 5 Share

May 28, 2024

I needed help customizing the app cause im just so slow with technology and Vindu was so kind and patiently walked me through the whole process. The app woks perfectly and its about to save me from so much frustration

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share your feedback with us. Your kind words mean a lot, and we're delighted to hear about your positive experience with our product and service.

5 / 5 Share

May 18, 2024

Die App arbeitet perfekt und alle gewünschten Anpassungen wurden bis dato super schnell und passgenau umgesetzt. Großartiger Kundenservice! Gemeinsame Änderungen und Programmierungen via Zoom Call mit einem direkten Ansprechpartner. Kein Chatbot und sehr schnelle Reaktionszeiten, Support in Echtzeit. Nur zu empfehlen!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 14, 2024

This App works as intended. Very quick to add to your site. Had a few issues setting it up correctly, however the live chat support were able to fix the issues in less than 15 minutes. Very helpful

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 13, 2024

Great help

Using app

11 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 11, 2024

Would like to thank Jenifer for the exceptional service for helping me out with navigating the checkout session. Its been a long 2 hours to resolve what I needed and she stayed with me throughout everything.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 8, 2024

Barath offer amazing assistance with setting up delivery and pick up for my new store

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 2, 2024

Barath was very helpful in assisting me in my problem solving issues

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 30, 2024

I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 20, 2024

Barath was very very helpful!!

Store

Bloomd

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 11, 2024

Stellar customer service!

Store

FISH

Using app

9 months

Total reviews

6

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 16, 2024

Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 15, 2024

Janani helped me so much I really appreciate the customer service this app has provided

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 8, 2024

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently. The app is great for what I need and is versatile so I have more flexibility with how I sell different products. Janani Logbase helped me today and was very patient when my microphone didnt work

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 3, 2024

Amazing plugin, amazing customer service!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 3, 2024

Great service

Store

XCHEF

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 15, 2024

Quick response from the support in general. Vinduja resolved and issue in few minutes. Very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.