All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

April 20, 2022

Amazing app and team behind it. They REALLY know how to manage complex shipping and make it super-simple for the customer. Support is brilliant.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2022

The team here is extremely available and helpful! Whenever I need to make changes (which has been a lot!) they are there to help and assist and solve. Setting up sessions is easy, and even when I send emails they reply promptly. I never feel like I have to wait to fix something, which is critical when running a small business. I am not techy at all so this assistance for me has been very helpful and appreciated.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

The customer service is really high quality. The app can be a little confusing, but the team is always there to help.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

Great app for adding user friendly local delivery & pickup to Shopify. Support is excellent too, we spoke with Rajkumar over zoom while installing the advanced mode of the app, very knowledgeable & resolved an issue with custom theme integration quickly. Would highly recommend.

Store

sochoux

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Used to provide pick up options and local delivery within a radius. Also helpful to define specific product availability. Very good support and assistance with the set-up (Google API etc).

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

April 12, 2022

All team members are very professional. Reply super fast!! All my messages were replied immediately. I am having an issue with local delivery and pick up issue with my website. Tried few apps. All of them are not the one fit my store need. This APP have all I need. Their team help me to set up the setting to meet exactly what I need. I had a great zoom meeting with Sudhan, he helped all the set ups. Highly recommend the company and their APP.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

April 12, 2022

I am a Grocery owner, I am very happy to have their apps for my store, the functions are really helpful, I can even set up a delivery by different date for different area, and also different delivery rate for the delivery. on top of that the support team are sooooo nice , always there for you, solve the problems really quick!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

April 12, 2022

Having seeked help with the app provider, they were able to very quickly solve my issues. I had been going round in circles, told that the app wouldn't be able to support my needs. Thank you to Sreeman for very quickly resolving this for me.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

Siva was great at teaching me how to make some changes on the app, great customer service. I learned how to change the language form english to spanish (:

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

I have used the scheduling feature to get help with integrating the system twice now and both times it has been extremely helpful. Just had a chat today with Siva and he completely walked me through updating our checkout. We have been using the service for a month across two locations and it has been a huge help to our small business.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

I used this app to allow customers to pick their date and time for receiving their order. The woman who helped me was so friendly, fast, and knowledgeable. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I am very satisfied with the app and especially with the customer service. Annie and Kumar are doing great job. Thanks!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2022

Standout customer service -- they were incredibly responsive, timely, and helpful in getting the app integrated with our site. I was able to schedule a virtual meeting same-day for them to do some back-end work to ensure everything worked properly. Highly recommend, not just for the app (it does exactly what we need!), but also for the customer service support.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

This app is great and support is amazing! We got stuck with a couple of things and Kavishan was super helpful, he got things fixed right away and even helped us with some other stuff. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

I had tried a lot Date Picker app either paid or free. I can tell you this one is the great becos you can pre-set all time slot here. And one big point is about blackout date, you can pre-set the Date with different time slot too. And really appreciate helpful support by Siddarth Nataraj. Cheers.

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 4, 2022

This app is amazing; the amount of options from block dates, lead time, product override, etc. is exactly what I needed. I had to make a modification that required code change, but Siddarth and his team immediately jumped onto the issue and was able to make the changes needed. 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Great support and very helpful! Really surprised how much this company helped me! Definately recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2022

I am using this app to set up various delivery rates and different locations with numerous product lead times and conditions and they have been prompt and very helpful in getting things fixed when I had issues. Siva has been extremely helpful in assisting me in trouble shooting all my variant products and has saved me an enormous amount of time and energy. So it has been much appreciated. I would highly recommend this product especially with is encompassing service. There have been many options to make contact, whether it be screen sharing, setting up zoom calls and assessing spread sheet data.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2022

Excellent kind and prompt customer services! The Apps is user friendly and at good price! Really great!

Using app

Over 2 years

Total reviews

1

Average rating

5.0