All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

April 1, 2022

AMAZING CUSTOMER SERVICE!!! always thorough and great response rate. this app is wonderful and i am grateful for the team

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

Love it. best customer service across any app i've tried. Even got me on video call immediately when i had an issue. never had this service with any other app

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Rajkumar helped me set up my website with local delivery and pickup. He was very patient and thorough and assisted me troubleshooting a multi-location store. I would highly recommend this app.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2022

We couldn't manage without this app! So helpful for scheduling pickups. We don't do shipping, so we use it exclusively for scheduling order pickups. It's very customizable with the 15 minute interval option and the blackouts. Customer support is the best I've seen - they respond immediately. They helped us tweak an issue on our order page, so that the scheduler worked properly. I also just reached out to them about a possible new feature that would really help, and they immediately scheduled a zoom call and had me explain the feature we would love to have added, and they're putting in a ticket to see if they can add this feature. I'm so so pleased with this app and their team. Highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2022

We have a unique setup in that we only delivery locally, so we require zip verification, delivery rates based on zip, and delivery / pickup scheduling. This app integrates & is customizable much more easily (and less expensively) than the competitors I've tried. Support is extremely responsive and extremely helpful, and have helped me integrate into multiple themes as we've grown / updated our site. Highly recommended.

Store

HI-VIBE

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 28, 2022

Really helpful customer service! Able to understand my needs and show me exactly what needs to be done.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

The service is really world class. Solved problems very quickly. Well done to the support staff. Excellent App.

Store

AvoFit

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2022

The app is very easy to setup and has many customizable features but the best part is the technical support that they provide. Within minutes I reached them out and solved an issue that I had with my website. I totally recommend the app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review, We appreciate you taking the time to give your feedback!

5 / 5 Share

March 24, 2022

Very useful and help my online shop a lot, easy to use, and great experience. when I have a problem with the setting, they helped me to solve the problem ASAP. So nice of them!

Store

THELOB

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Sudhan really helps me a lot. He knows in and out our store and he understands what we are trying to achieve. Talked about over an hour about our tech problems on zoom call and he took care of everything. So satisfied with this app, customer service is top notch. I recommend to everyone who needs pick up, delivery and shipping of your products. Cheers!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Great customer service. All questions answered and lots of help in implementing solutions that were effective and targeted to my business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2022

Finally an app for pickup that works for multiple locations AND sorts the orders by location! Developers helped me troubleshoot issues in my product listings as well. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

App is easy to use and works well. Support is extremely prompt and helpful with any queries, which is quite important. ____ Been using it for a while now, no complaints. Support always quick and helpful.

Using app

About 1 year

Total reviews

10

Average rating

4.0

5 / 5 Share

May 2, 2022

This app manages to resolve some of the major pain points that we have for delivery and pick-up services, especially with Siva being very helpful and patient during the whole process, from explanation to integration. I must say! We have been using this plug-in for 2 months, and Siva is still providing the best service he can! for us! I have a few enquiries and he was able to suggest a solution to go about it too! E.g., having to send customers notifications a day before before the order goes out. So KUDOS to SIva & team! Amazing speed at finding solutions!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2022

Great customer service- Raj Kumar was excellent and very helpful in setting up the app and helping answering my questions!! GREAT SERVICE!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Their service is incredible. very responsive and always happy to assist. these guys go above and beyond!!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

I used this app to get help with an issue, I received excellent support, thank you very much for you help. I have used this support many times and have never been disapointed!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2022

Great customer support and set up! Just starting to use the APP, but all the tests are doing everything we need. Great for Florists or anyone wanting to deliver based on distance, deliver specific products only on certain dates. Only have local pick up. Lots of choices. And MUCH more affordable than the competitors.

Using app

About 2 hours

Total reviews

2

Average rating

3.0