All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2022

Really good service and support provided by the Siva & the support team. managed to get set up within 20mins! App works really well!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

This app has solved all our problems, and Siva jumped on a quick zoom to help answer my questions and get it all set up for in less than 5 minutes - perfect service!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

super great support center. they are a must for your store. all your customers will appreciate the time you put to have this.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

This app and the support provided has been amazing. We needed an app that could handle multiple delivery scenarios to work in with our small business. To date all has been achievable! Most of all the ability to set up Zoom calls and discuss our needs and have them attended to live is amazing. Highly recommend the app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

The customer support from this app was instrumental to building our local delivery options. Sreeman was particularly helpful in providing guidance over Zoom and ensuring that the options and payment processes were set up properly with a seamless user experience. Would highly recommend this app for the instant chat support and fast customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

This app is just what I need to automate the pick-up/local delivery scheduling for my small business. I have tried a few different related apps, and none of them provide the utmost helpful customer support that LogBase's app does. Thank you to Raj for being so available, helpful, and dedicated to assisting with launching my store!

Store

SLICED

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

This app is the best one stop shop app for delivery/shipping/pickup. I've tried multiple apps and this one by far exceeds my expectations in ease of use, options, and look. The team there is also beyond helpful and set up my store via a zoom call. It was so quick and easy! highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

This app has the best and quickest helpdesk! Whenever I have a question the respond right away and fix whatever issue I have.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

We've been using this app for over a year now. Works well the support turnaround is really quick! Highly recommend it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Great app for managing delivery times! Thank you to Siva for the amazing customer support. This is also very helpful for local pickup management

Using app

10 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 20, 2021

These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Customer Service - Siva helps a lot, walk me through, very detail! 100+ Also the app is very handy and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Customer service is extremely knowledgeable about the app and very fast to reply. The app is a great asset to my company.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I like this app very much. It fits my business perfectly. I am especially pleased with the customer service team. They respond so fast and nicely. The app is very easy and convenient to use with different setting and options. Highly recommend to use this app. Thanks very much for the support team !!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app, very useful and convenient. The support is great and very responsive. Would definitely recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Super helpfull with support, always helping directly with issues. App works really good. We really appreciate the work the do and how good the app works

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app! Anytime I need help, this team is there and offers help any way they can.

Using app

About 2 years

Total reviews

4

Average rating

5.0