All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2021

this was an amazing help, awesome customer service by Kumar he was so eager to help, its totally made this purchase with every penny.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Good app.Good team.And good experience! I like this app, when I install it, I got the help form the team immediatly! Not only to solve my problem,but also do some good works for me! Really good experience!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Great app with just what you need to set up fulfillment options in a clear and functional way. Customer service is perfect. Always available and will help with everything set-up related. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Off the bat, the app is great and the guide to install and tweak easy to follow. A couple things I couldn't figure out were helped by the team, and they went a step above by helping with alignments of the cart and increasing the user experience :) Definitely recommend if you have pickups and local delivery option for your business. *2nd time requesting help and they figured out an issue that was actually on shopifys side. Came up with a quick and easy solution, thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app and awesome support! Definitely recommend if you want to add pickup and delivery to your store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Was having difficulting with a couple of settings and messaged the support team. Within 5 minutes I was on a Zoom call, he was controlling my screen and entering code to fix all my problems. Amazing service I was so impressed by this. I highly recommend you download the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2021

Thank you, Thank you, Thank you!!!!! I have had this website for over a year and I have finally been able to get it up and running with your help and expertise. You all went above and beyond expectations and troubleshooter every angle of potential problems with my checkout process. AWESOME! Thanks again!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

The app is great and the customer service is wonderful. They are always around to help and get to the bottom of the issues. Highly recommend.

Store

Gluten

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

This app works wonderfully for my business. Their customer service is top notch. The reps I've spoken with are very patient and they also appear to be available 24/7. No matter the time of day I seem to receive a response fairly quickly. Highly recommend this app to all business owners. I was able to add multiple pickup locations and adjust the specific date/time for each location. Order details are listed on the app as well. Love the features offered on "In Store Pickup Local Delivery" and will continue to use this moving forward.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

Excellent app, tried many different options and this one works best. Has great layout settings, absolutely stunning support. Would highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 28, 2021

Needed help with Draft Orders and the team got on zoom with me and resolved the issue in less than 24 hours. Great service - thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2021

I spent far too much time trying to figure it all out on my own. With an instant response from the help chat, we began a zoom call where everything I had spent hours (and hours) trying to resolve while researching on forums was fixed instantly and promptly. I was thoroughly involved in the entire process too! I gratefully received service above and beyond what I expected. I am so glad I made the jump to this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

We have very specific needs, so it was difficult to find an app that could meet all of our demands. I came across this app and was so happy when I found out they could meet our needs! Their support is awesome, they are available around the clock and are always there to help us. I am very grateful that we found this app for our store and I want to thank the developers and support team for their continued help!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2021

Excellent, easy to use app with awesome customer service. These guys offer several different methods of contact to make it easy and the support is thorough and quick. Brilliant - would recommend to anyone with one location or several.

Using app

25 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 10, 2021

We're using this app for a bit if a unique situation, controlling inventory by date and location. It is doing what we need it to - and LogBase has provided the best support I have ever experienced. Very responsive and they listen!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Our floral & gift store is using this app now to allow customers choose when they would like to receive their orders, by choosing if they want a delivery, or to pick up at the store. We customised the date range and time slot according to our business hours. The interface is user friendly, it's very easy to use as feedback by our friends who have tested out our newly launched website (we shifted from another e-commerce platform to Shopify recently) Installation is hassle free and the only thing we faced was the date picker window got truncated while on mobile mode. Once we wrote in, they replied within 6 minutes and got it fixed, that's just incredible.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

Excellent app, has transformed how I manage pickups, deliveries and shipping. Highly recommend. Many thanks to Savin & Annie who helped set up the app and ensured everything was running smoothly. Great tech support which is greatly appreciated.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

I used this app to help me customize my page so I can have date and time slots for delivery. I had an issue trying to solve something with Paypal and Saravana was the best helping me with some coding. Less than 10 minutes and he solved my issue!!! I recommend the team so much, they are so very helpful. Thanks a lot!

Using app

10 days

Total reviews

1

Average rating

5.0