All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Nov. 19, 2022

Perfect app. Just what I'm after. The team were very helpful over a zoom call to go through all of my settings to make sure everything was set up correctly as I had a couple of requests which I didn't know were possible. I'm able to set up different calendars for different products which has been an issue on a previous app. Full stars and can't wait to continue using the app. I've also used the live chat function for another issue and team once again have been very helpful and efficient! Big mention to Dhinakar who helped with a big technical request! Thank you again!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

easy to use, and tech support is amazing. Thank you Kumar for your patience and all your help. Definitely excited to start using it

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

The team has been super helpful in assisting us in setting up delivery& pickup on our store due to our complicated delivery settings. We're live with the app for almost a week now, so far so good. Happy with how its working out so far! Try it out and get in touch with them via zoom to get help, their support have been quite impressive! Update: Aug 2023 - have been using the app since Apr 2021. Support had been great and have helped in minor adjustments as and when required. Much appreciate the support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

This app has been the only way we were able to create a digital food pickup/delivery platform on Shopify. Anytime I need support the guys answer immediately on the app chat. It’s like they never sleep... but very thankful. Loving the new improvements also! Thanks guys. - solthaikitchen

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

I used the In Store Pickup Local Delivery app by LogBase and it does exactly as promised. On top they offer excellent and quick customer support!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Kumar and his team are really good. Nothing is too much of a problem for them. The App is really simple to use

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Great app and easy to use. Customer service responds quick, is very friendly and are really there to help you out.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

Before I review this app I would like to give a shout out to the tech(Padma) that got on zoom with me and helped me set everything up! WOW. I have never had customer service like this in my life. She took care of everything I asked for and found several other things that could improve the app/customer experience that I didn't even think to ask. I would give this customer service experience 10 stars. This app is everything I was looking for. It offers all the variants for my local business: local delivery, local pick-up, and the many time slots and windows and cut-off times that I needed. I highly recommend this app to biz owners that handle all their own deliveries and pick ups.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2021

I've had so many question on how to customize my shop to better suite my needs. All the techs are so knowledge able and are always available instantly via zoom for help. Worth the money!Love this!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

This app is fantastic for my bakery business, allowing me to let customers choose their option for getting their product with ease (collection, delivery and shipping). The support team is absolutely phenomenal and has helped me with every issue I have had and have fixed it quicker than they said they would. I would say this app is only second to the customer support they offer!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2021

Such a brilliant app for my complex postcode delivery radius business. The help & support is AMAZING

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2021

Absolutely incredible customer support. Have never experience anything like this with any other app. They immediately reply by chat or will get on a zoom call and figure everything out without a fault. Would highly recommend this app for their customer support!

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2021

This is a great app with great customer service! Very user friendly & our customers love being able to choose their pick up times!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

The customer service with this app is phenomenal. Sree took the time to really help us configure the app to our business needs. I would definitely recommend this app to anyone who needs pickup & delivery - trust me, I've gone through the list of other apps out there and this one is by far the best!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

The team was very quick to respond and helpful in answering any questions or making the changes necessary.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

The support team is so great!!! They have always gotten back to me super fast and they have always been able to fix any issues I have run into promptly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

This app is brilliant and the tech support is second to none. Nothing is too much trouble for them. Can't recommend enough!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service. update - I've been using this app for months, and their customer service continues to amaze me. my checkout crashed for tons of customers due to another app interfering with this one. even though the issue wasn't this app's fault, they fixed it for me. 10/10.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

They helped me set it up so it would be as straight forward for the customer as possible. Very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This app is great, I recommend it. I really appreciate the customer service. Support staff are very knowledgeable and helped me numerous times!

Using app

8 months

Total reviews

1

Average rating

5.0