All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Jan. 27, 2021

Amazing!! The customer service is out of this world!! A rep stayed on chat with me for over an hour customizing the app for my shop and let me know next steps for adding a second location. My shopping cart now looks fantastic and is so much easier to use than the other app I was using! Thank you!!!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I recently switched from another service I use for Local Delivery and Pickup options. I used to have to email my issue and wait until the next day to get a reply and read and apply the solution. After swapping services, it's less inexpensive and the service is fantastic! I scheduled a zoom to help get it setup; which I thought they would walk me through it. But NO, they did it for me. THANK YOU KUMAR for your expertise and your assistance in getting my app setup. Amy

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Great customer service and very patient in explaining to a not very computer savvy client. We are glad for this app.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

This app is miles above one of the competitors which we used first. We were unhappy and looking for any change, but could not imagine how many issues would be fixed JUST upon installing it. We did have to contact customer support, but Sudhan from their customer service team was a dream. Solved all of our critical issues at an odd hour, I simply clicked the "chat with an agent" button and he immediately asked if I'd prefer a Zoom call, we got everything worked out. Fantastic app, highly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

The app is suited for my purpose, but most of all, I am very impressed by how helpful and efficient the team is! The support is very fast and responsive. I am gald that I found this app. Thank you Kumar and the team:)

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 15, 2021

Enfin un application qui me permet de mettre un minimum de commande par zone. Un très bon service après-vente.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

This was very easy to set up and use, and the customer service is very responsive and helpful, especially for a newbie like me.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great app and very helpful customer service. Truly good at what they are doing. Highly recommended for stores with pickup and shipping options.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

This is the best online help i have ever received before!! I wish all my apps were like this! unfortunately they don't even compare.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

Great app to use for local deliveries and super great customer service through zoom. I had issues setting up and had a great experience through zoom with the technical service rep helping me with my issue and beyond.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

The app is decent. But what is really insanely good is their customer support. I had some very specific requests and they helped me within minutes being friendly and efficient.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Just purchased the tool & was impressed by the quality of customer service and support that was provided. Thanks, Shree!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Love this app! It makes setting up our delivery options really easy. I had one small issue with my slot picker, and the app team looked into it and fixed it right away. They will also help you with setting up the app over Zoom which is very helpful. Overall very happy with this app!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

5* support - recommended. The app does what it says it will and the support team are fast and approachable.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Amazing service!!!!! So helpful and LogBase walk you through the whole setup process. I highly recommend LogBase!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Customer service is fantastic, I highly recommend this app. Thank you so much for helping me in building the store pick up & delivery for my site!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Using this app to set up a restaurant website for a client. Very helpful, cheaper than others, and a 5 star support team. They will help you get this set up and working! Choose these guys.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

My business is pickup-only, this is the only app i've been able to setup for this. Customer service has been great so far, with a quick Zoom call to help me setup and solve my issues. Recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The app works well and customer support is very helpful. They made sure my store was set up for quick and easy check out for my costumers.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app worked perfectly for us,. The support they provided was amazing. I was able to have my questions answered quickly by Kumar and his team, hopping on Zoom twice for a quick chat that saved me lots of time. 5 STARS!

Using app

About 2 months

Total reviews

1

Average rating

5.0