Pickup Delivery Date Pickeasy

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before. To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

REALLY HELPED our business! really good customer service. They fix any bugs or issues with the plug in straight away. I do wish this integrated better with shopify's local delivery application and or was able to send automated messages to clients.

Thank you Vignesh Manaz you are the man. Thank you so much for your help. Customer service for this app is amazing. I highly recommend

This app solved my complex delivery rates and options for my store, thanks Subiksha for your excellent support!

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.

Annie and Subi was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

a really nice man (Kavishan) helped me and solved all my problems!!! Thank you! I´m liking the app a lot.

Very good good service and support. The application works as we expected. Support helped us set everything up so that it works as it should. Everything happened quickly and willingly. Thank you very much

App is well made and fairly intuitive. There was one small issue, and customer service came in and fixed the issue within no time. Annie was great! Highly recommended!

I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us. Farhath Manaz is fab!

great online support. used the chatbox and received assistance within seconds and problem fixed within minutes.

Thanks a lot to Customer Support Team who help to set up according to our request. They reply very fast and helpful, Subiksha

This app allowed me to have multiple delivery areas with multiple schedules at different fees. Sudhan was super helpful and he was able to help adjust and trouble shoot the settings to my businesses needs.

Amazing service, reply straight away to help make the app work on your store. We are happy so far with the performance of the app.

I used this app to set up a bunch of different custom local pick up options that are not standardized. The customer service I received from Siddarth at LogBase was exceptional! The app was able to do all the things I wanted - the company helped me figure it out. I couldn't be happier.

The representatives are very helpful in resolving any issues I have with the app. Always fast and reliable response.

This App helped me out sooo much! The customer service team was excellent and help me install it and customize it to my exact needs. I was so happy with Raj, he is extremely knowledgable, and skilled--he helped me with my very specific issues and I was able to get one on one help within a few hours of my request. Highly recommend.

Barath was super helpful in complete app setup.