All reviews

Rating Breakdown

  • 5
    98% (1,128 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,120)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2021

This app is really important for online florists because choosing delivery date is very crucial for our customers. A huge shout out to the team, Sree, Siva, Janani and Rajkumar, who had helped me to set up the delivery settings based on our store unique needs. They had also helped us to customise the appearance based on my perfectionism and OCD. Great work! Highly recommend!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

The online customer support service i received while attempting to set up this app was fantastic! There were a couple of small issues i was unsure how to resolve and Siva in customer Care amended for me from their end with my permission.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I can't honestly say enough good things about this app and the support team. The app does exactly what we needed and we have been able to style the UI to suit our site design. The support team are highly responsive and extremely helpful.

Store

Corries

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Best customer service of any app I've ever used. The guys are very responsive and fast to solve any issues. I use the app to control my daily deliveries and they are always by my side if I need to customize the experience. The app is also very simple and effective!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

We use this app for delivery and pickup scheduling. It's been quick and simple. The app team has also been helpful and responsive whenever an issue arises and are quick to get it solved. Thank you to the team at LogBase!

Store

Mazati

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Great customer support. Works well and nice feature to get emails with each order per location. Also usefull to customize local language.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

We are an online cake store and we use this app for our local deliveries and pick up. The app works well and we are happy with it. The most important part is the customer service. The support team has been invaluable to us from helping with the set up and fixing any minor issues. They have a Zoom service, where you can book a meeting and speak to someone on their team and they help you right then and there. The customer service is outstanding.

Store

bannos

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I haven't fully explore and use it but the way it was shown and configure, it pretty covered all things our online store is needed. Adding more is the very accommodating and well knowledgeable technical support(Sree) and even their CEO is trying to help to resolve the concern. Thank you! I appreciate you kindness.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Super helpful with on-boarding and setup. Definitely recommend. We were so impressed that we were up-sold on two separate apps.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I have used lots of other apps in the past but this one by far is the best app out there they are so helpful and fast i recommend this to anyone looking for a delivery or in store pick up app A+

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Before we installed the app I checked all the reviews. For us it was strange all reviews have 5 stars. But we try the app anyway. Now i can say the guys deserved every single 5 star review. The support is outstandig and as a Ecommerce Senior Consultant I want to recommend them. Thanks guys Manaz Logbase

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 13, 2021

The support team is awesome they'll set up everything for you right in front of you, app works super well and is flexible to cover most special situations that I have (different regions based on week, different shipping rates based on distance, etc). I'm having a great experience

Store

SKINTO

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

I have used a lot of Shopify app and my experience with their support has been always OK, but the support from this app is on whole another level. Thank you, Shiva and Shree for helping me set up everything. Great UI, and a lot of customization. If your store does local delivery and pick up this is my No. 1 must-have app. I Highly recommended it!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app did a much better job than the previous one I used and it's very customizable. The support team is super helpful and respond really quickly. No regrets using this app at all.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I am consistently incredibly happy with the service from this app. The team are so quick to respond, are very friendly and have been able to resolve any issues I have had very efficiently. They always go above and beyond to help me with the tech side of things, which is not my forte, and have made my life so much easier. Today, Subiksha helped me reinstate the app after I changed the theme of my Shopify store. We were on a Zoom call within minutes of me getting in touch and also ended up fixing a calendar issue that I hadn't even mentioned. They were so kind and helpful and this app has totally changed the way we sell online, allowing for different postage costs and different delivery dates based on location. I cannot recommend this app and it's team enough.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

The app is fairly easy and uncomplicated! The support team is truly so supportive! Highly Recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Was having difficulting with a couple of settings and messaged the support team. Within 5 minutes I was on a Zoom call, he was controlling my screen and entering code to fix all my problems. Amazing service I was so impressed by this. I highly recommend you download the app.

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

Using app

13 days

Total reviews

4

Average rating

4.8