All reviews

Rating Breakdown

  • 5
    97% (995 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Jan. 24, 2024

The customer service agent was very patient and helped me solve our issue with blocking out dates for a product.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 24, 2024

Jennifer was fantastic! Super easy onboarding!

Using app

1 day

Total reviews

6

Average rating

3.8

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 24, 2024

Dhina was wonderful and really helpful. Great app and service

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

5 / 5 Share

Jan. 19, 2024

Febin was extremely helpful and patient with me! Helped me navigate the app set me up perfectly! Great Service

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 19, 2024

Good Customer Service!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

5 / 5 Share

Jan. 19, 2024

Best pickup app I've used so far. Easy to use and does what it's supposed to do. Easily one of the best customer service I've experienced so far.

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 19, 2024

Thanks Rahul for the help. Excellent service !

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 18, 2024

Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work. It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 11, 2024

I am just starting to use the app. Arranged a zoom call with one of the team, Vinduja. She is very helpful in assisting me to set up according to my requirement.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 10, 2024

very patience, helpful and resolve the issue!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

5 / 5 Share

Jan. 7, 2024

Exactly the tool my In-Store pickup only bakery needs. CUstomer service from Annie was excellent and she walked me through all settings expertly!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 5, 2024

Muito bom.

Store

Safira

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Jan. 5, 2024

Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Jan. 2, 2024

100% for Pickeasy's customer service! Big thank you to Vinduja and Annie for helping me out whenever I have a question!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 2, 2024

Eu estou utilizando o software e atende muito bem as expectativas. O suporte foi feito pelo Rahul que resolveu todas as minhas dúvidas referente ao App.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 29, 2023

The most useful app to manage both delivery and collection orders, couldn't manage my store without this app, and the customer support is efficient and always friendly!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 28, 2023

Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 27, 2023

Barath helped me a lot with my questions. I really appreciate his effort. thank you

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 22, 2024

I Have support from Annie, Fast and high quality. The app works great. I recommend!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!