OrderEditing.com
Self-service order editing for Shopify customers
Rating
5.0
feedback
185
chart
#332
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
28%
-
Less than a year
68%
-
More than a year
0%
Reviews Summary
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the significant time savings in customer service hours spent on order editing, seamless self-service for customers, intuitive user interface, straightforward setup process, and responsive support team. The app has been described as a game-changer, a must-have for any eCommerce business looking to streamline post-purchase operations, boost team efficiency, reduce customer support queries, and increase revenue through upsells. Customers appreciate the ability to edit orders easily, reduce friction, improve customer satisfaction, and have full control over their orders post-purchase. The app has been commended for its impact on reducing customer service tickets, increasing cart value, and providing a smooth user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
Since integrating this app into our workflow, we've seen a significant drop in customer service hours spent on order editing-easily saving dozens of hours each week. What used to be a manual, back-and-forth process has now become seamless and self-serve for our customers, reducing friction and freeing up our support team to focus on higher-impact tasks. The user interface is intuitive, the setup was straightforward, and the support team behind the app has been responsive and helpful every step of the way. It’s rare to find a tool that delivers immediate ROI, but this one truly does. Highly recommend for any eCommerce business looking to streamline post-purchase operations and boost team efficiency.
April 19, 2025
Since installing Order Editing we've seen a big reduction in the number of requests to edit addresses - hooray! We're really looking forward to the launch of the one click upsell functionality.
April 17, 2025
April 16, 2025
Kind of a no-brainer and glad someone finally built this. We've had a very good experience in the months since launching this. The OrderEditing team is very passionate and has been pleasant and responsive. Looking forward to continued feature add-ons.
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