OrderEditing.com
Let shoppers edit address, edit orders, cancel order, & upsell
Rating
5.0
feedback
279
chart
#419
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
24%
-
Less than a year
72%
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More than a year
2%
Reviews Summary
The reviews for the Order Editing Shopify App are overwhelmingly positive, highlighting the app's impact on reducing customer service inquiries, improving customer experience, and increasing upsell opportunities. Users appreciate the seamless integration, intuitive setup, and the proactive and responsive support from the team members such as Jacques, Pauly, Hamish, Lachie, Erin, and Keira. The app is praised for its ability to save time for customer service teams, generate additional revenue through upsells, and provide a smoother post-purchase experience for customers. Customers also mention the app's effectiveness in reducing address issues and order cancellations, as well as its user-friendly interface and self-service functionalities.
Highlights
Review RSS Feed
All reviews
March 24, 2026
This app is quietly making our CX team's job MUCH easier, and generating effective upsells for our in-checkout and post-purchase experience. One of the cleanest ROI apps we've used, and super easy to execute!
March 23, 2026
Adds functionality that should be core to the Shopify experience. Great team that gets in the weeds with you to figure out any implementation issues. Always launching new features - great app.
March 19, 2026
Super awesome app! Love the support, love the too. Kudos to Jacques for helping get our Upsell running
March 18, 2026
Order Editing is incredibly user-friendly, allowing customers to self-manage their orders, which has saved our support team so much time. Most importantly, the upsell features have driven a clear increase in our AOV. The onboarding experience was just as impressive; Erin was knowledgeable, informative, and made the setup a breeze. Highly recommend.
March 18, 2026
This app is a no brainer, save my customer support team a bunch of time, no more repetitive tickets, and with the upsell feature, this app paid for itself, and A LOT MORE, I think I have a 30x roi on this, if you're running shopiffy store, install it asap, customer support is 10/10 too, shout out to Jacques
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