OrderEditing.com

Feb. 25, 2026

Jacques was extremely helpful and proactive. Order Editing has had a huge impact on the amount of customer service enquiries coming through, and we've had great feedback from our customers who love being able to update their order themselves when they've made a mistake or they want to add more products. We've also had great results with the upsell component which has been fantastic.

Feb. 25, 2026

I hit a few bumps early on during the integration, but the team, especially Pauly, has been super helpful throughout. I'm really excited about this app and hope it helps cut down on address and order issues for our customers.

Feb. 20, 2026

no good

Feb. 13, 2026

We were using another app before this, but every brand I shopped with seemed to be using Order Editing. Naturally, I had major FOMO, so I decided to give it a try… and it was love at first edit. It’s only been a few weeks, and it has already saved our team hundreds of support tickets. My favourite feature is the upsells, especially the free shipping threshold upsell. IYKYK. They’ve been converting ridiculously well since we made the move, and we were even able to ditch our separate upsell app completely. Yes, the tech is amazing and the integration was seamless. But the real difference is the team. Their support is next level. You can tell they genuinely care about building the best product possible and actually driving ROI for their customers. That’s been clear in the results we’ve achieved in such a short amount of time. If you want to free up your team’s time, increase AOV, and improve your CX, Order Editing is the way to go.

Feb. 12, 2026

We’ve had a really great experience using this app so far. It’s been easy to navigate, intuitive to set up, and the functionality has been smooth on our end. Jacques has been incredibly helpful throughout the process. He’s responsive, proactive, and quick to troubleshoot whenever we’ve had questions. Highly recommend!