Order Editing | Upsell
Self-service order editing for Shopify customers
Rating
5.0
feedback
118
chart
#680
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
31%
-
Less than a year
61%
-
More than a year
0%
Reviews Summary
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its ease of use, seamless implementation, and ability to save time and resources for customer service teams. The app allows customers to make edits to their orders independently, reducing the need for manual intervention and decreasing the number of support tickets. Additionally, the upsell feature has helped businesses increase revenue post-purchase. Customers have highlighted the exceptional customer service provided by the team behind the app, emphasizing their responsiveness and dedication to helping users. Overall, the Order Editing app has been described as a game-changer for improving customer experience and operational efficiency on Shopify stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
Order editing has been a game changer for us, drastically reduced our customer service tickets and improved our customers experience massively!
Nov. 18, 2024
We added Order Editing to a range of our websites and saw immediate results. The time saved across customer service amends to address', customer baskets, and delivery methods is invaluable during Q4. I'd thoroughly recommend this app. This is a staple in our Trailberg tech stack now.
Nov. 17, 2024
A no brainer add to our storefront and customer experience. SaaS doesn’t always come with the ~service~ after you’ve installed or signed on. The Order Editing crew goes above and beyond. They’ve been super helpful in making sure we could find a configuration that worked with our ERP.
Nov. 14, 2024
OrderEditing has been implemented (which was super easy with the help of Hamish and the team), and configured within the hour, on both our stores, UK and EU. It does what it says on the tin, allows customers to make adjustments to their order. We have almost made 1k from customers editing their order in less than a month. This is without us even adding the upsell feature, so for now. Win win! Thanks Anthony
Nov. 14, 2024
Great app, easy integration and saves CS tickets as well as being a great upselling tool!
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