All reviews

Rating Breakdown

  • 5
    98% (263 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 98% (262)
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5 / 5 Share

Oct. 18, 2023

Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top. It's super easy to set up too.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Such a no-brainer! We went from receiving hundreds of customer support emails a week to only a handful, this app literally self-services almost every request straight from our order status page. Our customer satisfaction is through the roof. Special thanks to Keira and Hamish for seamlessly integrating with our warehouse management software - very excited to turn this into an upselling machine next!

Store

Grog

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.

Using app

12 days

Total reviews

3

Average rating

5.0