Ford Emporium review for Order Lookup | venntov

Hi there, I’m so sorry you had a negative experience with our app. At venntov we try to make every experience positive and have thousands of happy customers. It seems as if your concern is with our pricing transparency, which is available for view in three different locations, and requires you to approve the fees with the “approve charge” button that you have to click before installing our app through the Shopify on-boarding process. I’m sorry if that was not clear enough. We have been in email contact with you since receiving this review, and have subsequently refunded your fees as it appears the was a misunderstanding regarding pricing. We really want to make this right. If there is anything we can do to make this experience better for you please email us back. Best regards, Rhian Beutler COO/Co-founder