Wicked Good Perfume review for Order Lookup | venntov

5 / 5

April 29, 2020

Huge shoutout to Kurt from Ethercycle. He suggested I install Venntox "Order Lookup"; as I was having issues with customers checking out with text vs email + lots of people could not find their orders. We were getting 5-15 customers reaching out to customer service a day. I'm thrilled to report, going on day three, I have not have a single person reach out for their order status. This is going to save me so much time. Thank you!! PS: I added it to both menu + FAQ. I'm not techie, but I did everything in like 10 minutes.

Using app

About 2 hours

Total reviews

18

Average rating

4.5

Developer Reply

Hello! We got to chat on Facebook a bit, so I wasn't going to respond to your review here, but I have to tell you I just re-read it and it made my day! Thank you so much for saying such kind things- I shared it with my team when you posted it in FB and here and they were overjoyed. Anyways, I hope you are having an awesome day and staying well. As always, please let us know if you need anything at all by emailing [email protected] Best, Rhian Beutler COO/Co-founder

Order Lookup | venntov for Shopify
Order Lookup | venntov
4.1 star
138 reviews

Live order tracking for your customers. They'll love it.

Developer
Shopify App Store