All reviews

Rating Breakdown

  • 5
    75% (103 ratings)
  • 4
    4% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (25 ratings)
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4 / 5 Share

Nov. 28, 2013

Its good, but there is limited editing available.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 24, 2013

Really easy to install. Just works. Great app.

Store

Crosses

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2013

With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.

Using app

Over 10 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 16, 2013

It was a great App.. but it stopped working today....11/16

Using app

Over 6 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 22, 2013

Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2013

Order Lookup App is a great time saver and super easy to install!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2013

Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2013

Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2013

Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!

Using app

Over 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

June 5, 2013

Great app. Benefits both the customer and the business. Recommended.

Using app

About 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 6, 2013

Great app - super easy to integrate and service to help change a font color was timely. Very please so far!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2013

AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries! I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier. You cannot go wrong with this app. or developer THANK YOU!!!

Using app

--

Total reviews

22

Average rating

4.8

5 / 5 Share

Dec. 11, 2012

Great app and great customer service ! Actually every store must have this app !

Store

byGO.me

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2012

AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2012

Really nice app and just does what it is supposed to do. Support from Josh was the best. He was quick and responsive. In addition, he was kind enough to do some extra customisation. Just installed it today and looks like one of those apps that customers and our employees would love. Highly recommend this app.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 27, 2012

The install process on this app was the easiest I have seen. It just works! Having an order look up form for our customers to use, adds a level of professionalism to our store that is sure to help us. A+

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2012

Very happy with this app. The install instructions were very easy. Great tutorial videos. The app has lots of customization options. Very professional. It really adds value to our shop.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2012

In the short time we've used this app, we have seen a drop in the emails we get from customers asking about their orders. This is a must have app.

Using app

--

Total reviews

2

Average rating

5.0