Order Lookup | venntov
Live order tracking for your customers. They'll love it.
Rating
4.1
feedback
138
chart
#10,769
All reviews
Rating Breakdown
Nov. 19, 2013
With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.
Oct. 22, 2013
Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.
Aug. 12, 2013
Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!
July 17, 2013
Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!
June 20, 2013
Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!
March 6, 2013
Great app - super easy to integrate and service to help change a font color was timely. Very please so far!
Feb. 18, 2013
AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries! I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier. You cannot go wrong with this app. or developer THANK YOU!!!
Dec. 11, 2012
Great app and great customer service ! Actually every store must have this app !
Dec. 4, 2012
AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.
Nov. 11, 2012
Really nice app and just does what it is supposed to do. Support from Josh was the best. He was quick and responsive. In addition, he was kind enough to do some extra customisation. Just installed it today and looks like one of those apps that customers and our employees would love. Highly recommend this app.
Oct. 27, 2012
The install process on this app was the easiest I have seen. It just works! Having an order look up form for our customers to use, adds a level of professionalism to our store that is sure to help us. A+
Oct. 24, 2012
Very happy with this app. The install instructions were very easy. Great tutorial videos. The app has lots of customization options. Very professional. It really adds value to our shop.
Sept. 28, 2012
In the short time we've used this app, we have seen a drop in the emails we get from customers asking about their orders. This is a must have app.