All reviews

Rating Breakdown

  • 5
    44% (389 ratings)
  • 4
    12% (109 ratings)
  • 3
    10% (93 ratings)
  • 2
    9% (80 ratings)
  • 1
    25% (221 ratings)
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2 / 5 Share

Feb. 17, 2019

This app used to be SO GOOD, but it won´t let us print orders on our Macbooks anymore. It says this app is not running on your version of Safari. I am running the latest Safari version. This needs a fix ASAP. Always have to switch to Google Chrome to print my orders.

Store

ENAKA®

Using app

Over 3 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 14, 2019

I cannot print orders on my Mac using Safari, says unable to print orders with your version of safari. I am running the latest Safari 12.0.3

Store

Bunbury

Using app

11 months

Total reviews

5

Average rating

2.4

2 / 5 Share

Jan. 30, 2019

The same experience as many people below. Used the app successfully for a year with no issues, then suddenly one day doesn't work across any devices or browsers due to 'app incompatibility'. This is clearly a common issue that has affected hundreds of users, yet Shopify has clearly done nothing about it. For a basic feature of Shopify this level of customer service astounds me. Will now have to use a paid app - all of which are pricey. Sort it out Shopify.

Using app

Almost 7 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 7, 2018

It has stopped working with my latest version of Safari- on all devices. I use this a lot and am happy with the app, just need to fix this important issue!!

Using app

About 4 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 28, 2018

This app has stopped working with Safari on the iPad. Maybe latest version of IOS as is still working on an older iPad yet to be updated Please fix ASAP. Chrome loads template but print button won’t work. HELP Please advise a fix for this problem Still not working months after the problem first started why can’t you fix it? PLEASE

Using app

Over 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 27, 2018

Won't properly process a return. If you process are return with Order Printer, beware. Order Printer won't adjust product quantity and shows a balance due for the return amount. Good chance, you'll send more product as the shipment won't account for the return and/or your customer gets a receipt/invoice with a balance due. I find it embarrassing a company the size of Shopify can't provide an efficient way to accurately process/print batch orders for shipping.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

2 / 5 Share

Oct. 2, 2018

I haven't used this much at all because there are so many other great shipping apps that do everything BUT if you need just a quick printout without any bells or whistles, this is ok.

Using app

Over 4 years

Total reviews

8

Average rating

4.5

2 / 5 Share

Oct. 2, 2018

Unfortunately this app is still not working properly. A great shame as it was very useful particularly for start-ups that cannot afford adding more costs charged by other app developers. I guess you get what you pay for! Seems the developer hasn't noticed the higher 1* ratings are on the increase!

Using app

Almost 4 years

Total reviews

4

Average rating

4.3

2 / 5 Share

Oct. 1, 2018

I loved this app until the newest Safari update. Loved that I could customize in the formats that I need. Please update the app so I can keep using it.

Using app

About 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 24, 2018

used to work well. No problem with Safari 12.0 until end of last week. Now out of the blue it says the app can't be used with this browser. I dislike Chrome very much, but will have to use it now. Surely I am not the only one on a Mac? Please sort it out so I can go back to using Safari, thanks

Using app

Almost 4 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 23, 2018

When the app works it's great! Unfortunately it is no longer compatible with Safari 12 or Firefox. Hoping they work the tweaks out because this is a great add-on.

Using app

9 months

Total reviews

3

Average rating

2.0

2 / 5 Share

Sept. 13, 2018

I'm rating a 2 because it does almost everything I need it to do, but it's basically useless and ugly without the use of Order Printer Templates. So fresh out the gates, you need a paid app to make this one even worthy of your time. Plus it advertises that it can "print invoices, labels, receipts, packing slips, and more" except that there is no "more". The one thing it can't print is transfers, but don't worry.. there's a paid app to finish the job off. What a scam.

Using app

About 1 month

Total reviews

13

Average rating

3.5

2 / 5 Share

Aug. 28, 2018

I like the concept of having an order printer and am very sure this would be a great app for shops in other countries out there. But for us , we have our store set for Indian market and have to comply with GST. This App apparently cant give GST breakup in Invoice. If it cant generate an invoice with tax details in it how can I call it an Invoice? You guys definitely need to fix this one.

Using app

7 months

Total reviews

2

Average rating

3.5

2 / 5 Share

May 6, 2018

Really disapointed that there are barely any variables available to the template. If you are thinking about adding metafields to your customer/product. Those are not accessible in the templates.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

2 / 5 Share

April 8, 2018

used this app for years. Now doesn't work :(

Store

Unholy

Using app

Over 4 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 22, 2018

I have depended on this app for years! It is a terrific app, but it doesn't work for me right now because it isn't compatible with Safari 12. What can you guys do to fix this for those Apple users out there???. I am not able to print my orders! Yikes! Needing help, but I don't see a spot for support or updates.

Using app

Over 7 years

Total reviews

1

Average rating

2.0

2 / 5 Share

March 26, 2018

Currently not working??? We can print a normal receipt but not our custom one

Using app

10 months

Total reviews

2

Average rating

3.5

2 / 5 Share

Nov. 30, 2017

This app is ok, it prints orders. But in my opinion, this should COME WITH YOUR WEBSITE!! Why do I need a separate app to print mediocre order receipts? And seriously, why can't you print a gift receipt?? I'm an Etsy seller as well and the UI is 1000 times better over there--everything is integrated and you can easily edit the receipts to include what you want (or don't want--like prices!!!). I just researched a bit and what do you know, you need to purchase Order Printer templates just to get the gift receipt option. What a rip off.

Store

Lazy J

Using app

About 3 years

Total reviews

2

Average rating

3.5

2 / 5 Share

July 16, 2017

Terrible unreliable app. Rarely prints all of the selected invoices. Common issue for months and Shopify do nothing.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 14, 2017

Only shows 10 most recent orders. Doesn't allow bulk printing of orders. The custom templates are good though.

Using app

Over 3 years

Total reviews

1

Average rating

2.0