Order Printer
Print invoices, labels, receipts, packing slips, and more.
Rating
3.1
feedback
892
chart
#8,180
All reviews
Rating Breakdown
Review RSS Feed
May 10, 2024
I installed the app which is brilliant but why does it round up the amounts invoiced ?
April 4, 2024
the only thing that could make this app better is if there was a way to automate sending order confirmations to customers via shopify flows.
April 4, 2024
It does not send it automatically to the customers when the order is fullfilled, when contacting Shopify they ask to purchase third party Apps which they cannot confirm that they are 100% GDPR compliant for the UK and EU market. I don't understand how Shopify in year 2024 does not have such feature builtin in Shopify customer's Store!
Hello! Thank you for your feedback. We appreciate your input and are constantly striving to enhance our services. Your insights are valuable to us as we work towards providing a more seamless experience for our users. Thank you for bringing this to our attention. -Maz, Shopify Support
March 3, 2024
Jan. 30, 2024
I'm not sure what's going on. I've been using this app since 2017, but over the past year things have gotten more and more buggy. Tonight I can't access the templates I rely on to fulfil international customs regulations. Tonight it suddenly stopped working and I'm not sure how I'm supposed to get through the rest of this massive pile of parcels that *need* to go out tonight :(
Hi, there! I'm sorry to hear you're having trouble with the Order Printer app. I recommend getting in touch with us through the Help Center (https://bit.ly/2AWw5VA) so we can investigate further and work to resolve the issue. Simply enter the details of your request into the chat assistant and click "I still need help" to be connected with a Support Advisor. Thank you! - Greta, Shopify Support
April 5, 2024
I set it as {{ gateway | replace:Cash on Delivery (COD)', 'Cash on Delivery' }}, but it is not displayed. Is this a bug? Please resolve this issue as soon as possible.
Hi, there. Thanks for taking the time to leave a review for Order Printer. I would suggest reaching out to our support team directly, so that we can take a closer look at what you are trying to do here, and do our best to assist. You can reach our team at any time via our help center here: https://shopify.link/WJna. -Rick, Shopify Support
Jan. 10, 2024
App keep crashing!
Hi, there! If the app keeps crashing please ensure your browser and device are fully updated. Additionally, make sure clear your cache and cookies. If this doesn't solve the issue please reach out to our Support Team via the Help Center for more assistance. - Skye, Shopify Support
Nov. 7, 2023
Good but needs a flow trigger support, we want to tag orders that end up printed as printed but no option exists
Thank you for your review. It sounds like you are hoping to see a feature that tags your orders as already having been printed if applicable. Is that correct? If so, I can see how that would be a useful feature! As such, I have submitted this feedback to our team on your behalf. - Skye, Shopify Support
Oct. 1, 2023
Allow preliminary orders? It should be easy to implement…
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Jan. 20, 2023
Very Easy App to add. It's only right to point out that this does NOT work with Shopify POS as it says. But it works well from the dashboard.
Thank you for taking the time to share your review with us. As per our app description, Order Printer does not claim to support POS receipt customization at this time. With that being said, if you are on POS Pro then you can customize receipts by following this manual: https://bit.ly/3ZrJqLI. -Olivia, Shopify Support
Oct. 23, 2022
It’s ok but could be a lot better. When an order is edited, so an item removed and another added the removed item is still shown with qty of 0. This looks poor. How can code be edited so deleted products aren’t shown at all?
Hey, there. Thanks for taking the time to leave a review for Order Printer. We appreciate your feedback! We understand how this extra line item can be confusing and take up extra space on your slips. I'm going to go ahead and make the product team aware of this feedback so they can look into adding some easier settings to allow one to edit how this information appears. I also would suggest reaching out to our Shopify Community Forums (https://bit.ly/3E4zfU1) so you can ask this questions to other merchants and developers who have also encountered this issue. This is a great place to stop by any time you require some assistance with coding changes. Thanks again for your review! -Imogen, Shopify Support
Sept. 10, 2022
Great idea, but we have many products and the app does not print sku number on invoice. So no good for our business. Otherwise great idea. If the invoice could show more details we would use it.
Hi there, The Crystal Point. Thanks for taking the time to leave us a review for Order Printer. You can add more details to your invoice printouts by editing the invoice template using HTML and liquid coding. We have a list of liquid variables that you can freely add to your template available in app, that you can copy the SKU code from, and inject it into your invoice template. Shopify Support isn't able to directly add this coding for you, but you can reach out to our Live Team for some assistance with this. You can use this link to get in touch: https://bit.ly/2AWw5VA The steps outlined below here should help you find the info you need to add the SKU info to your invoice: - Login to your admin - Go to 'Apps' - Click 'order printer' - On the right side of the screen, click 'edit' next to the 'Invoice' option - You'll now see the HTML coding used to build the invoice. Click 'View Liquid Variable List' that appears on the left - Scroll through the list and find the 'SKU' option. Copy this coding and paste it into the HTML template where your other product details are outlined. Hopefully you find these steps helpful! -Imogen, Shopify Support
July 15, 2022
I would like to ask if I can print receipts to a bluetooth printer ? as the printers options show when I'm trying to print are wifi printers only
Thank you for reaching out and bringing this to our attention. There aren't any limitations with printer models, as Order Printer supports desktop printers. However, if you're not seeing your Bluetooth printers, then you can also save the invoices/packing slips as a PDF and print them through a different program (https://bit.ly/3byfp9y). If you need further assistance with this, then we'd be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
June 29, 2022
Is this App integrated for use in Shopify Flow? I want to use it to print orders automatically and add an order tag if certain conditions are met when order created triggers.
Thank you for reaching out and posting this question! While Order Printer isn't integrated with Shopify Flow at the moment, we understand that this is important to you and we'd be happy to log this as a feature request to our development team for considerations in future releases. If you'd like to explore apps that work with Shopify Flow, then we've got a list of them right over here: https://bit.ly/3PfxkAF. Cheers! -Elias, Shopify Support
May 24, 2022
I installed this app, because it's a requirement to use with the Orderly Packing Slips. The packing slips are beautiful, a much needed upgrade to the Shopify packing slips. HOWEVER - you can't print the packing slips from the same page that you fulfill the order. So you have to 1) fulfill the order, 2) exit out of the order itself back to your Shopify Orders page, 3) select the checkbox next to the order and click "Print with Order App," 4) be taken to the Order App page, THEN you can print the dashboard. For one or two orders, it's annoying but not a huge deal. But if you're fulfilling a lot of orders at one time, it's a hassle to have to fulfill the orders on one page, then go somewhere else just to print the packing slips.
Hi there, Florious Beauty. Thanks so much for taking the time to leave us a review for Order Printer. Having the ability to both fulfil and print packing slips on the same page would be a great feature for this app to have, and we can absolutely see the value such a feature would provide. I want to let you know that I've passed this feedback on to our Product Team, so they can look into building this feature into a future app update. Though I can't comment on any timelines, I can assure you that the team is aware of this feature request. Thanks again for your review! -Imogen, Shopify Support
April 14, 2022
注文の商品点数が変わった時に、明細に最終的な数量が反映できませんでした。 Liquid変数を比べてみたところ、 注文管理＞明細書を印刷する で出力する明細書は {% for line_item in line_items_in_shipment %} が使えますが、 Order Printerだと {% for line_item in line_items%}しか使えません。 これが原因かと思うのですが、どちらも同じ変数が使えるようになりませんか？
April 7, 2022
How do i send a PDF with the order conformation to my customer? Ik kan alleen printen en geen pfd sturen?
Thank you for writing your review and for asking your question. If you're wanting to have a downloadable file sent to your customers when they complete their order, you'd be best served using the Digital Downloads app as it serves this purpose. The app is developed directly by Shopify and free to install via the Shopify App Store here: https://bit.ly/365C628 -Victor, Shopify Support
Jan. 13, 2022
This app does the job and is easy to use if you know HTML & Liquid. However, almost all liquid properties available when editing a template are deprecated. Moreover, it is not possible to use up-to-date properties (like line_item.final_price, line_item.discount_allocations, etc.) This is important because old properties don't support correctly discounts, VAT, etc. (This is why they have been deprecated!) An upgrade would be much appreciated.
Hey, there. Thank you for taking the time and sharing this feedback! We can definitely see how important and beneficial it is for you to be able to use newer liquid variables, and we'd be happy to pass your feedback along to our development team. Thanks again! -Elias, Shopify Support
Dec. 28, 2021
I am using this software and I want to know how to add a QR code or barcode？QR code about the order number.
Hey, there. Thank you for reaching out and using our app. You can add the barcode for the product variants onto your templates, using this variable: {{ variant.barcode }}. However, there isn't a QR Code for the order number at this time. To learn more about customizing the order templates, please checkout our guide here: https://bit.ly/333JcCE. That being said, we can see how having a QR code for the order number can be a useful function for our merchants, like yourself, and we'd be happy to share this suggestion with our developers. Cheers! -Elias, Shopify Support
Dec. 1, 2021
My use case is needing to generate monthly invoices for accounting, one per page. I was super happy about Order Printer's promise to solve it. Unfortunately it has a major caveat, as it's limited to 50 orders per "bulk". We are not a huge shop, but we have over 100 orders every month. When I select the amount we need, it doesn't work AND doesn't report an error. Instead shows something like 7(?) orders without the PDFs(?) - a result that makes no sense at all. As a software developer myself, I don't understand why this limit. I get that there needs to be one, but it should be significantly higher. PDFs with more than 50 pages typically don't break modern computers. I think the previous screen, where you select orders, already does the job of selecting as many orders as the user wants, so this really seems like something that could be achieved by adding a "0" to "limit=50" in the code - although I can ofc also imagine things being different. Summarised: - limit should be significantly higher - if it's more than the limit, the interface should inform the user that something is wrong - if there's a limit, it should be documented in FAQ or somewhere - it should not advertise "bulk print" with a limit as low as 50 hope this doesn't sound to angry :) I understand there there is not always the time to do everything. Hopefully this can be expedited, given how easy it (seemingly) is. I also heard from support that this issue was also reported by other users.
Hi, there. Thank you for taking the time to leave this review and provide this valuable feedback. This is currently expected behavior, we limit bulk printing to 50. So if 50+ is selected, it will not load any orders to print. I can certainly see how adding the ability to print more could be beneficial to the application. Therefore, I would be happy to send your feedback up to our developers for future consideration. Thanks again for your review! -Marty, Shopify Support