All reviews

Rating Breakdown

  • 5
    44% (389 ratings)
  • 4
    12% (109 ratings)
  • 3
    10% (93 ratings)
  • 2
    9% (80 ratings)
  • 1
    25% (221 ratings)
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3 / 5 Share

Oct. 16, 2018

It's practical, but not as professionally laid out as I had hoped. So unless you write code or know someone who does, you can't easily edit the information for your document. I'd love to have the option of adding my shops logo but can't do that either.

Using app

Almost 5 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 27, 2018

Loved this app, worked perfectly for 3 years producing much more professional looking order forms / invoices / packing slips etc. than the standard one.... However, it has stopped working with the Safari update and it's a real issue. PLEASE PLEASE FIX - Up to this point was a 5 star!

Using app

Almost 4 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 25, 2018

I would have given 5 stars, I really like this app, I have customised it the way I like, but when I upgraded to Safari 12, it stopped working. As another reviewer said, surely this wan’t a surprise! Please get it back working again. I’m saved temporarily by the fact that it does work on my iPad!

Using app

Almost 8 years

Total reviews

5

Average rating

4.6

3 / 5 Share

Sept. 5, 2018

If you need to customize your invoices, or print out other order documentation that isn't built in to Shopify, then this app can do it for you. And, it's free. BUT....it is EXTREMELY, PAINFULLY SLOW. For a large order with custom templating logic, it can sometimes take 20 or 30 seconds for the invoice to appear, and there is no progress bar to indicate that anything is happening. It is endlessly frustrating for our sales people.

Using app

4 months

Total reviews

6

Average rating

4.7

3 / 5 Share

Aug. 25, 2018

Not the best or pretty app, but its free and useful!

Using app

5 months

Total reviews

19

Average rating

4.7

3 / 5 Share

Aug. 16, 2018

Not working at all today. never had this problem before but I have many orders to fullfill and I cant. Error message says "will take a look at it soon"

Using app

Almost 4 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 16, 2018

App was working fine and now it’s down :(

Using app

10 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 10, 2018

Loved it until my drop shipper contacted me to let me know that the sku is not printed.

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 10, 2018

UPDATED MY REVIEW as I read another store owner's comment just below to click on Get to "install" the app even though I already have the app installed. That worked the trick and now the app is working, again. Apparently the issue is something in the app that might have updated but didn't push through properly to the stores. ____________ Hi Folks, this is a temporary review and when the order printer is back I'll change it. I just contacted you via the chat app and apparently you cannot replicate my problem since you see my orders through the order printer fine. However, I cannot see my orders through the order printer or print my orders through the order printer. It was working fine and then something weird happened when I tried to access it - a bunch of icons showed up on my screen like it was trying to load the app and then I ended up with a blank page and it's been blank since. To top it all off, the chat app failed twice while I was chatting with Andrew. I have no idea what that issue was. I have cleared out my browser history and my cookies and I still have a blank page instead of an order printer and I can't print my orders. And apparently I am not the only one. I'd hazard a guess that the issue probably does stem from Shopify. I hope you can figure this out soon.

Using app

Almost 2 years

Total reviews

11

Average rating

4.5

3 / 5 Share

April 20, 2018

like the app easy to use but need a extended price added for each line . when there is more than 1 item customers think it is the total for all items. very confusing and causing customer to price product incorrect on receipt .

Using app

6 months

Total reviews

4

Average rating

4.5

3 / 5 Share

April 14, 2018

App in easy to use and templets are user friendly. Fully customizable and looks great – BUT there is one huge down fall I wish I knew of prior to purchasing. If a customer’s order needs to ship in more than one box you CAN NOT print packing slips specific to what is in the individual boxes. One packing slip only which lists the whole order. Truly not as professional as it should be.

Using app

3 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 3, 2018

Gret app but not working for 2 days now....ANY UPDATES SHOPIFY???

Using app

About 7 years

Total reviews

1

Average rating

3.0

3 / 5 Share

March 26, 2018

Normally very happy with the app but for it to go down with no explanation is not very good.

Using app

11 months

Total reviews

3

Average rating

4.3

3 / 5 Share

March 7, 2018

Only have used a few times, but worked everytime!

Using app

Over 1 year

Total reviews

6

Average rating

4.7

3 / 5 Share

Feb. 26, 2018

I love this app but it has one fatal flaw that makes it really frustrating to use. I'll update to 5 stars when it gets updated. 100% of the time, when I want to generate invoices or packing slips for multiple orders I'm going to also want to NEXT purchase postage for those same orders. Right now, after printing Invoices or Packing Slips for multiple orders I must go back to the Orders page and re-select all the orders again to Bulk print shipping labels. Very manual and creates more chance of me committing human error. I imagine it'd take a good Shopify coder 2 hours to add this feature and solve a huge headache for users.

Using app

Over 1 year

Total reviews

10

Average rating

3.9

3 / 5 Share

Feb. 20, 2018

I've used this app for years. It works fine I just wish the invoices/orders looked more refined and professional. I also find that it's not easy to customize unless you are familiar with the coding needed.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 2, 2018

Really easy to use BUT please include a field for order date! If I dont print it on the day I get it - there is no field for the order date. Really frustrating to have to look up each order to find the date ordered as I do pre-orders.

Using app

About 4 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 23, 2017

Very useful but some of the template variables don't seem to work. E.g. {{ transaction.date }} or {{ transaction.created_at }} Contacted support, they're not sure either.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

April 30, 2021

We've used this app for a few years but now we're noticing that many orders are being skipped. This causes a lot of confusion for fulfillment.

Using app

About 3 years

Total reviews

1

Average rating

3.0

3 / 5 Share

May 19, 2017

App works as it should for the most part. If you can read code you can customize the layout of the invoice/packing slip pretty easily. Its free and does what I need it to do and that's why I use it. 3 stars because it is not possible for me to print more than 1 invoice at a time because the format of the PDF that gets sent to the printer does not hold for the second page. Everything gets jumbled around and I know it is not a problem with my HTML. Anytime I need to print more than one order at a time I have to do it one by one and it wastes a lot of my time

Using app

About 1 year

Total reviews

1

Average rating

3.0