All reviews

Rating Breakdown

  • 5
    44% (389 ratings)
  • 4
    12% (109 ratings)
  • 3
    10% (93 ratings)
  • 2
    9% (80 ratings)
  • 1
    25% (221 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 18, 2018

very badly design app. take so long to loading if use on shopify pos app for phone/ipad. and very rude online help center. i was talking to their 24/7 support service online about why there is no customer's phone number appear in packing/shipping slip. Turn out they just told me i DON'T NEED it. very awful service. be use shopify for 4 years, but will looking for other platform

Store

JUSYCO

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 22, 2018

Very bad CS from Steven B. Simply reply me with some short and unhelpful answers and end the conversation immediately. Such a poor practice. Order Printer is not working well since the update of version of Shopify POS app. The invoice is printed out with the word "print" on it and the font size is not appropriate on A4 paper. All these experience prove Shopify is not managing its business well. What a pity. To be fair, some staff in Shopify are quite polite and helpful. That's all.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 13, 2018

The app is broken. When you own a small business you need systems that are reliable. Shopify should have it's own print order system, we shouldn't have to go to an outside app this is like kindergarten math for Shopify. Now this order printer app doesn't even work. Huge waste of time and energy trying to figure this out.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 8, 2018

App quit working several times this week.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 6, 2018

Stopped working for 3 days now.

Using app

Over 1 year

Total reviews

2

Average rating

1.0

1 / 5 Share

Aug. 6, 2018

Has not worked all day. Not good for business when cannot print invoices and packing slips...

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 6, 2018

Note: Works on Desktop but not on mobile. Recently stopped working for me :( I loved this app. The alternative out there are not very good.

Store

Xune

Using app

7 months

Total reviews

7

Average rating

3.3

1 / 5 Share

Aug. 6, 2018

Has worked very well for months but recently stopped working. Hope it's back up and running soon

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2018

worked very very well hardly a glitch for years, suddenly won't load. please fix shopify!

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2018

Worked well for months... now won't work at all.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 3, 2018

Love this app but it stopped working! Please resolve sooon!!!

Using app

About 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 3, 2018

This app used to work fine. Now it won't load.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 3, 2018

Has worked fine up till yesterday now will not load.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 2, 2018

APP NOT WORKING & CONTACTED SHOPIFY BUT HAVEN'T HEARD BACK. YET

Using app

About 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 2, 2018

App has worked great for a year, now all of a sudden it just doesn't open at all. Cant print any of my orders. ??? Help? Cant even open the app to get to the help line or page

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

May 10, 2018

I loved this app for a really long time and then something changed. Now it prints a very messed up invoice, runs off the page and spaces the information wonky. I have used it on all browsers with the same poor results. I recommend it when it is working... but when it doesn't work it is a mess.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

May 5, 2018

Just installed. Not working. Only blank pages.

Using app

Over 8 years

Total reviews

10

Average rating

3.8

1 / 5 Share

April 2, 2018

Depended on this app for months, now it is broken. Normally a very great app, not sure whats going on here.

Using app

About 2 years

Total reviews

2

Average rating

1.0

1 / 5 Share

March 26, 2018

Not a great start to the week. App is currently not working whatsoever.

Store

Tattly

Using app

Over 4 years

Total reviews

7

Average rating

4.4

1 / 5 Share

March 26, 2018

Was working great until now, won't load. Need to print orders to ship!!

Using app

6 months

Total reviews

1

Average rating

1.0