All reviews

Rating Breakdown

  • 5
    44% (389 ratings)
  • 4
    12% (109 ratings)
  • 3
    10% (93 ratings)
  • 2
    9% (80 ratings)
  • 1
    25% (221 ratings)
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1 / 5 Share

March 26, 2018

Not working, will not load. Scrabbling to figure out another solution to our order slip printing.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

1 / 5 Share

March 21, 2018

App is selective about what it prints. We select say 30 orders, but the app only prints 15. We then have to waste time working out what has and hasn't been printed. We also risk missing orders which is very costly for us.

Using app

Over 2 years

Total reviews

11

Average rating

3.5

1 / 5 Share

March 5, 2018

Completely useless. Shopify doesn't have any way to print an invoice, so they created this app. However, if you try to print an invoice it only includes very basic information. It doesn't include any payment information and so you can't send a "paid" invoice to a customer. In addition, you can't send an invoice to a customer from an order, you have to print it to PDF and then email it to the customer. You can't even use the Shopify email app for this because they don't allow attachments. I realize that Shopify was intended for sales to consumers - but many of us ship products to businesses and they generally require proper invoices. Why this is still not part of Shopify's most basic functionality is baffling to me - and apparently to hundreds of other merchants by the sheer number of one-star reviews.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 25, 2018

Pros: -Creates a basic, easy to read receipt for customers. Cons: -Only allows you to view the 10 most recent orders. If you have more than 10 orders, the fastest way to find your next order is to search the order number, then open Order Printer, then print. Very aggravating. -Very sluggish app. Takes a long time to load which is painful when your store is busy. The one star is because it's free.

Using app

About 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 22, 2018

Hard to work with ROP... Hard to work with ROP... Hard to work with ROP... Hard to work with ROP... Hard to work with ROP...

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 23, 2018

No I will not be using this app No I would not recommend it to a friend. So frustrating. I shouldn't have to learn how to code. This used to be an included option and still should be!!. Shopify don't care about its customers, only how much revenue they can get from apps. Get your act together shopify - you wouldn't exist without your customers, so how about including what should be standard And for-crying-out-loud STOP taking functionality away from users and replacing it with paid apps. Thinking about moving my shop to an entirely different platform.

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 2, 2018

We can't add barcodes to the invoice anymore because the app blocks javascript.

Using app

Over 4 years

Total reviews

4

Average rating

3.0

1 / 5 Share

Nov. 29, 2017

you could make some more example templates. App is almost useless

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2017

The order printer needs work. Does not work if you want to print the order tags. And it is generally ugly unless you upgrade to another app. Printing orders should be a basic task that should not require an app. You would think Shopify would have enough money to care about its customers. Bold apps do not work either with the app when you have multiple products purchased at the same time. Shopify blames Bold Commerce. Bold Commerce blames Shopify. The business model that Shopify employs with the apps is really frustrating and it seems they do not care about their customers.

Using app

Almost 3 years

Total reviews

7

Average rating

3.3

1 / 5 Share

Feb. 3, 2019

The overall look is nice and I like how you can edit the code. The downside is that it does a terrible job if you have a partial refund to the customer. I had the wrong shipping settings and a customer was over charged for shipping. I saw right away and applied a refund. Easy right? Well when I went to print the invoice, It shows the the partial refund at the top but then shows the shipping cost to be the incorrect amount and shows that the customer still owes the amount that I refunded. I had to hand write the correct adjustments on the invoice. So basically, it still needs work. ------------------ JAN 2019 Update Doesn't really work anymore. We keep getting error codes that show up on the packing slip when we print it. It's pretty unacceptable and makes us look unprofessional

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

July 31, 2017

be a good idea if there was clear instructions of how to use it.

Using app

Over 2 years

Total reviews

5

Average rating

1.0

1 / 5 Share

July 9, 2017

I was surprised to find the basic packing slips to be so lacking in information since Shopify has all of the needed information for a packing slip such as logo, company info, customer info and order. Why are you making this difficult? I could learn some code but why make this part of the selling process so complicated when it's so easy to set up for us?

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

June 30, 2017

The packing slips don't include anything except the coming and going address - that is not what a packing slip is! It needs to include the products that are included in the order. I don't write code, so this app is useless to me.

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

June 23, 2020

Has suddenly stopped working. Crisis! Please fix this immediately as we rely upon it completely to dispatch our orders

Using app

Over 3 years

Total reviews

14

Average rating

4.4

1 / 5 Share

April 21, 2017

Pretty sloppy app. Seems like a print invoice functionality would be pretty basic to add into shopify. For a company with a $7 Billion market cap, simple things like this should be built into the system. We get 100+ orders a day and find it pretty clunky to deal with something like this.

Using app

18 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

March 22, 2017

there is no difference between this and the regular invoice printing its super complicated to use and you cant add images unless you know how to write HTML i dont understand is Shopify is a ecommerce platmorm or just wants money from app developers since we have to pay for apps to make your shopify work...im so annoyed

Using app

Over 1 year

Total reviews

2

Average rating

1.0

1 / 5 Share

March 21, 2017

Am I not using this properly, or is "order printer" the most barebones receipt/pack slip program ever? It doesn't make your store look cute or polished. How has Shopify in today's day and age not created an easy program where you can place your logo etc. on the forms? This is a basic shopify need - not something we should be paying a monthly fee for with some other app in the shopify app store - and also it's something a developer at HQ could make look good and be user friendly in no time flat.

Using app

About 7 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 3, 2017

Only shows up to 10 orders to print packling slips for. Please fix this!

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 3, 2017

I've had to reinstall because after a few times of working I get only a blank screen. I use chrome. Do I need to switch? Here is number 4 on re-downloading. Hope this time it works for more than two orders. Please address this?

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 3, 2017

Not working at present..just brings me to a blank screen...

Using app

6 months

Total reviews

6

Average rating

3.7