Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
3.5
feedback
32
chart
#5,717
All reviews
Review RSS Feed
Sept. 17, 2025
Honestly for the price i would stay away. So many apps that are better than this. It works but as soon as you start doing volume you will run into continuous issues and support will fix it momentarily and it will become a habit where every week you have to contact them to just fix it again with no explanation on why its breaking. I used this app for 6 months. Don't bother....
Jan. 28, 2025
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service. We’re always here for you 24/7, and it’s great to know that our team is making a positive impact. We look forward to continuing to serve you! Kind Regards, The HulkApps Team
Jan. 18, 2025
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team
Nov. 29, 2024
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).
Dear client, We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience. We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you. Thank you for your understanding, The HulkApps Team
Oct. 29, 2024
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Thank you so much for your kind review! We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way! The HulkApps Team
July 11, 2024
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
We’re thrilled to hear that our service team was able to assist you promptly and resolve the issue. We’re always here to help whenever you need it, and it’s great to know you had such a positive experience. Thanks for your support! 😊 Kind Regards, Belma
June 3, 2024
Excellent support and got us up and running quickly. We highly recommended it!
March 7, 2024
Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!
Thank you so much for your kind words! We're thrilled to hear that you found our staff helpful and that the app is easy to use. If you ever need any more assistance or have suggestions, we’re always here to help. 😊 Kind Regards, The HulkApps Team
Feb. 5, 2024
it changes the image without my consent! If it happens again I'll uninstall everything from your company.
Nov. 1, 2023
Immediate support. Thnks!!
Hello! We're elated to hear that you received immediate support and are happy with our service. We value your appreciation and will continue to strive for excellence. Your feedback is crucial to us in providing top-notch service. If there's anything you need in the future or if you have any questions, don't hesitate to let us know. Best Regards, The HulkApps Team
Oct. 10, 2023
Extremely useful! Highly I would highly recommend this.
Hello, We're thrilled to know that you find our Order Status Tracker extremely useful! We really appreciate your recommendation as it means so much to us here at HulkApps. Reviews like yours that highlight the effectiveness of our app are invaluable for potential users and motivate our team to continue delivering top-notch services. Remember, we're always here to assist if you need further support or features to enhance your experience. Thanks again! Best Wishes, The HulkApps Team
Feb. 16, 2023
Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.
We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.
Jan. 14, 2023
So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good. UPDATE ----------------- After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it. My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.
Hi Kakoli, It is disheartening to hear that the app did not track properly and that you had to contact the support team frequently. I understand the importance of having a functional app and the frustration when it does not perform as expected. The minor delay in updating shipment status has been resolved, and the tracking page now operates smoothly. If you have any questions, please let me know. Thank you, Shruti
Nov. 4, 2022
I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!
Hi, Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback! Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you! Kindest regards from the team :)
July 9, 2022
The customer service was able to help me with launching the app. I can't wait to provide my customers with its feature. Thanks a bunch!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Feb. 13, 2022
I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!
Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
April 12, 2020
Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!
Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-) You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
April 7, 2020
Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!
We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving! Best, The HulkApps Team
April 7, 2020
Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!
We're thrilled to hear that you found our Hulk Order Status Tracker easy to set up and use! Your continued trust and positive experiences with HulkApps mean a lot to us. We strive to uphold this standard and consistently deliver high-quality service. Remember, our team is always here to give assistance in case you have any queries or need help in the future. Your feedback truly helps us to improve and provide the best possible service. Thank you once again for taking the time to review our app. Best Wishes, The HulkApps Team