Orderify ‑ Order Edit Cancel
Self-Service Customer Order Edit, Cancel Reorder
Rating
4.7
feedback
72
chart
#4,300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
24%
-
Less than a month
19%
-
Less than a year
15%
-
More than a year
17%
Reviews Summary
Orderify is highly praised by users for its convenience in allowing customers to cancel orders easily, thus saving time for both customers and support teams. The app has received positive feedback for its responsive support team, quick setup process, and smooth functionality. Users appreciate the app's ability to improve customer experience and streamline post-purchase changes. However, some users have mentioned the need for coding in Liquid, which can be confusing for setting up the app. Despite this, Orderify is seen as a valuable addition to Shopify stores, offering essential order management features.
Highlights
Review RSS Feed
All reviews
Nov. 7, 2025
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Nov. 3, 2025
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Store
QualiHerb
Using app
17 days
June 12, 2025
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
June 10, 2025
March 26, 2025
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more