Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder orders instantly
Rating
4.8
feedback
72
chart
#2,401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
24%
-
Less than a month
19%
-
Less than a year
15%
-
More than a year
18%
Reviews Summary
The Orderify app has received overwhelmingly positive reviews from users, with many praising its functionality and the exceptional support provided by the team. Users appreciate the convenience of allowing customers to cancel orders easily, which saves time for both the customers and the support team. The app has been described as a valuable addition to online stores, improving customer experience and streamlining post-purchase changes. However, there are a few users who mentioned issues with coding requirements and pricing concerns.
Highlights
All reviews
Feb. 2, 2026
Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
Nov. 7, 2025
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Nov. 3, 2025
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Store
QualiHerb
Using app
17 days
June 12, 2025
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
June 10, 2025
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