Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder orders instantly
Rating
4.6
feedback
76
chart
#2,611
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
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Less than a day
18%
-
Less than a month
58%
-
Less than a year
92%
-
More than a year
63%
Reviews Summary
Orderify is highly praised by users for its ability to give customers control over their orders, improve customer support efficiency, and save time for both customers and support teams. Users appreciate the quick setup process and smooth functionality of the app. However, some users have mentioned the need for coding in Liquid, which can be a bit complicated and confusing. Additionally, there are comments about the app lacking certain features like the ability to cancel orders before they are placed, which some users find counterintuitive to running a business. Overall, Orderify is seen as a valuable addition to online stores for enhancing the customer experience and streamlining order management processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
Feb. 26, 2025
I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!
Nov. 16, 2024
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere. its bit complicated and confusing to set it up
Nov. 9, 2024
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
June 21, 2024
This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.
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