Orderify ‑ Order Edit Cancel
Self-Service Customer Order Edit, Cancel Reorder
Rating
4.7
feedback
73
chart
#5,372
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
23%
-
Less than a month
19%
-
Less than a year
15%
-
More than a year
18%
Reviews Summary
Orderify is highly praised by users for its convenience in allowing customers to cancel orders easily, saving time for both customers and support teams. The app has received positive feedback for its responsive support team, quick setup process, and smooth functionality. Users appreciate the power it gives customers to make changes to their orders independently. However, there are some concerns about the need for coding in Liquid for customization, pricing being perceived as high by some, and occasional issues with support responsiveness during peak times. Overall, Orderify is seen as a valuable addition to Shopify stores for improving customer experience and streamlining order management processes.
Highlights
Review RSS Feed
All reviews
Nov. 7, 2025
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Nov. 3, 2025
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Store
QualiHerb
Using app
17 days
June 12, 2025
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
June 10, 2025
March 26, 2025
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
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