Orderify ‑ Order Edit Cancel for Shopify

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder orders instantly

Rating

4.7

feedback

73

Reviews

chart

#5,696

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    23%
  • Less than a month
    19%
  • Less than a year
    15%
  • More than a year
    18%

Reviews Summary

Orderify is highly praised by users for its convenience in allowing customers to cancel orders easily, thus saving time for both customers and support teams. The app has received positive feedback for its responsive support team, quick setup process, and smooth functionality. Users appreciate the control it gives customers over their orders and the improvements it brings to the overall shopping experience. However, there have been a few mentions of issues with coding requirements and high pricing. Some users also faced challenges with theme compatibility and responsiveness from the support team.

Highlights

Convenience in order cancellation and time-saving benefits
Responsive support team and quick setup process
Improvement in customer experience and order control
Challenges with coding requirements and high pricing
Theme compatibility and responsiveness from the support team

Rating Breakdown

  • 5
    89% (65 ratings)
  • 4
    4% (3 ratings)
  • 3
    3% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 99% (72)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2025

We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.

Store

QualiHerb

Using app

17 days

5 / 5 Share

June 12, 2025

Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

June 10, 2025

Using app

About 6 years

Total reviews

25

Average rating

3.8

5 / 5 Share

March 26, 2025

Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.

Using app

1 day

Total reviews

4

Average rating

5.0

All reviews

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