Orderify ‑ Order Edit Cancel for Shopify

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder orders instantly

Rating

4.8

feedback

72

Reviews

chart

#2,401

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    24%
  • Less than a month
    19%
  • Less than a year
    15%
  • More than a year
    18%

Reviews Summary

The Orderify app has received overwhelmingly positive reviews from users, with many praising its functionality and the exceptional support provided by the team. Users appreciate the convenience of allowing customers to cancel orders easily, which saves time for both the customers and the support team. The app has been described as a valuable addition to online stores, improving customer experience and streamlining post-purchase changes. However, there are a few users who mentioned issues with coding requirements and pricing concerns.

Highlights

Positive feedback on the app's functionality and ease of use, especially in allowing customers to cancel orders easily.
Exceptional support from the team, with quick responses and assistance in resolving issues.
Appreciation for the time-saving features and improved customer experience.
Some users mentioned coding requirements and pricing concerns as areas for improvement.

Rating Breakdown

  • 5
    89% (64 ratings)
  • 4
    4% (3 ratings)
  • 3
    3% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 99% (71)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.

Store

QualiHerb

Using app

17 days

5 / 5 Share

June 12, 2025

Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

June 10, 2025

Using app

About 6 years

Total reviews

26

Average rating

3.7

All reviews

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