Ordoro Inventory and Shipping

Feb. 3, 2015

When it comes to shipping, these people will bend over backwards to support you. I had many troubles and issues with shipping and every time I made a mistake in processing or setting up my items, their team worked together to resolve the issues for me. The ONLY bad thing i can say is their on call service isn't available 24/7. but you can always contact and email them to resolve an issue. I would recommend them to Shopify users. Amazing pricing on shipping. They are definitely worth it.

Jan. 29, 2015

I have been writing, selling, evaluating and using web software for nearly two decades. I can tell instantly when a company has 'it'. That's Ordoro. These guys rock. The solution is well thought out, intuitive and clean. I have found a handful additional ideas of gaps or things we will need, and they actually listen. That points to the last and probably most important thing- phenomenal customer service. Instant response time, courteous people who know what they are talking about. What more could one ask for... I have affordably solved my cross-channel online store fulfillment/order processing challenge... as far as I can tell for good!! Woohoo!

Dec. 29, 2014

If you work with multiple drop shippers this product is the best! I work with other 10 drop shippers in addition to my own warehouse and this app works seamlessly. The price point for what they offer- drop ship capability, printing shipping labels, inventory management is an excellent value. And their best technical support is superb! Very pleased!!!

Dec. 27, 2014

Is it so hard to make this process easy? I guess not! This was just simply a practice in frustration. I thought I had tried the worst until i got to Ordoro. Congrats guys! You are now the worst shipping program I have tried. Back to my non-integrated shipping solutions for me until I can find something that actually works as advertised.

Dec. 12, 2014

Amazing support team! Always there to help at any time of day. Always available by e-mail or by phone for quick and clear answers to keep our business running smoothing! Thank you Ordoro!

Dec. 11, 2014

Ordoro is super amazing and awesome! They make processing and shipping orders super easy. Also, the support and help desk people are absolutely delightful!

Dec. 10, 2014

Ordoro hit's every mark of excellence. It's super easy to use, the customer service is stellar & it's feature rich. As an added bonus, it is based in the greatest city in America! Austin, Tx! Thanks for all your services Ordoro!!!!

Dec. 2, 2014

As a new user of Ordoro (I'm on day 2), I've been overwhelmingly impressed with their customer service and speed to help me get up and running. I'm a solo founder working to get fulfillment running smoothly so I can focus on other things, and they have made the process not only seamless but enjoyable as well! I'm very happy I chose to go with Ordoro! {Special shout out to Kristen for her awesome customer service!}

Dec. 1, 2014

This is a great app. Ordoro saves me an absolutely humongous amount of time processing orders, especially dropship orders, and unlike the other solutions I've tried, Ordoro is really a pleasure to use. The support I've received has also been simply amazing, helpful and quick, even on a Sunday night! 5 stars all the way.

Nov. 21, 2014

Wow. I've spent at least 3 million dollars over the last few years on custom software to handle ordering and "REAL" shipping issues. Never seen such a clean, robust implementation as Ordoro/Shopify. Ordoro really gets it. Most of all, their people rock. Best customer service by far. Great software. Good job folks!

Nov. 19, 2014

Great system! Loved how easy it was to get started when I first signed up. Great work here Ordoro!

Nov. 17, 2014

Ordoro is breath of fresh air that really stands out from the available shipping/order management apps. If you like the clean, well thought out Shopify interface you'll love how Ordoro pushes the bar still further. It's very clutter-free and intuitive. There is no such thing as once size fits all when it comes to business software, one app can not be all things to all people, but after working with Ordoro I feel like they've made excellent decisions about what features to include and they've done a beautiful job executing, both functionally and aesthetically. Features lists and screen shots are great, and they do an excellent job of giving you a peek inside their app on their site but to make a decision you have to import your orders and really see what it's like to use the software. You can tell that the Ordoro team is passionate about what they do, it really shows in their app. Speaking of the team I've been very impressed with their support on the few occasions I have needed contacted them. I wish all software was as easy to use. It's a breeze to import orders from all your marketplaces (the shopify integration couldn't be more fluid) you can be up and running the same day. I was also really pleased to see they are integrated with GroovePacker, which is fantastic if you have a number of SKU's and would like to eliminate shipping errors. Another thing I really like about Ordoro is the integrated help. It's nice not to have to leave and go hunting through out-of-date support pages to get answers. I really feel like Ordoro has my back!

Nov. 17, 2014

Updated: 11-17-2014 I had original given this app 2 stars for struggles I had setting it up for the first time. I started by saying the app shows promise, but that could only give 2 stars due to the difficulty I had in setting it up. I tried to call (outside of business hours), but did not attempt to email because of past experiences with other online companies / apps I did not expect to get an email back until after the weekend was over. Within an hour of submitting my original review, the co-founder emailed me in a professional manner, and offered solutions to the challenges I was having, apologized for my troubles understanding how to set up the product, and even politely clarified that they do offer support on evenings and weekends via email. It's only the phone support that has regular hours. So if you need help and cant reach them on the phone, send an email, they actually respond quickly, which can be validated in other reviews by other clients. I now have the app set up and working correctly, and as an experienced shipper who has used a lot of different tools over the years, I can say this is one of the easiest apps to use once set up. It's clean layout doesn't give you too many choices, and they use large call outs and buttons to make it clear what your next step in the workflow is. The realtime price comparisons for different services is quick and accurate (I spot checked against USPS tables for the commercial rates promised). I'm very comfortable giving this a 4 star rating today, and after I've used the product for a month or so I'll update this review again if I am impressed enough to give that 5th star. Please note that I only use this for USPS (with their free Endicia supplied account) so can't speak to the other carriers integrations. Overall I would recommend this to other shop owners wanting to save time (no more copy and paste!). If you don't screw the setup like I did, you can be up and using this in about 15 minutes.

Oct. 24, 2014

Ordoro makes the back end operations of our multiple e-commerce stores and absolute breeze! It literally is as easy as selecting all the orders and clicking a button...orders that we need to ship are ready for labels and dropship orders are sent off to our supplier for processing. Thinking about all the manually processes we used to go though to fill orders truly makes my head hurt :-) Do yourself a favor and give them a try! If you have any problems they have an amazing, super responsive customer service team that will get you taken care of in no time!

Oct. 17, 2014

Ordoro continues to add immensely valuable features to an already awesome sales/warehousing/shipping platform. Using Ordoro continues to save us time and money. Also, top notch customer support.

Oct. 11, 2014

Love this service. Saves me time when orders pick up. Honestly pays for itself if your company is seeing multiple sales per day. Ordoro is key to running a successful and seamless shopify store. Lady on customer service was SUPERB.

Sept. 29, 2014

Ordoro has been an invaluable addition to our store! It has streamlined both our order-filling and shipping processes, and the customer service at Ordoro can't be beat. We've increased our order turn-around time, and decreased our shipping costs, all with friendly, quick, and knowledgable service at the click of a button. Pick lists, packing lists, and label printing are incredibly easy, and the ease with which we can choose USPS, UPS, or Fed Ex is awesome. Not only that, but we get to share Ordoro's super-low USPS rates and use our own Fed Ex and UPS accounts. Finally, Ordoro has made our exchange/return process so much easier with its tagging, return label printing, and order notes. I highly recommend Ordoro!

Sept. 23, 2014

I love Ordoro! It makes our shipping much more efficient and easier. The people who work in Ordoro are very kind and patient. When I have questions, the support team always explain patiently through the phone and screen meeting. Great app, great people, great service!

Sept. 5, 2014

Great app! Really keeps things in sync

July 24, 2014

These guys deserve the 5 stars they are consistently getting. After looking through a lot of different apps/plugins and testing ones that were supposedly really great, no app came close to Ordoro. Its simple, functional and most importantly extremely intuitive. They also have a great support staff in place, which is HUGE! We are about to launch soon and really could not have gotten to this point without them. Really great for inventory management, tracking, dropshipping, reordering...the works. If you are looking for a strong platform to plug into shopfiy...Ordoro is the way to go!