All reviews

Rating Breakdown

  • 5
    78% (158 ratings)
  • 4
    7% (14 ratings)
  • 3
    5% (10 ratings)
  • 2
    3% (7 ratings)
  • 1
    6% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

Works as it says and ensures customers are automatically notified when items come back into stock. Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.

Using app

8 months

Total reviews

18

Average rating

5.0

1 / 5 Share

Feb. 11, 2025

They don't integrate with category level, no one is going to click a product that says out of stock on category level.

Using app

31 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 5, 2025

Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?

Using app

About 5 years

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged. We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened. Kind Regards, Th SC Team

3 / 5 Share

Jan. 21, 2025

The free version has a lot of functions including multilanguage which is very nice. It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 29, 2024

App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!

Store

dussl

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

App works great. had small issue after update, and support helped me straight away and very friendly!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 11, 2024

Using app

About 1 hour

Total reviews

9

Average rating

4.3

3 / 5 Share

Nov. 1, 2024

Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.

Using app

27 minutes

Total reviews

17

Average rating

3.7

5 / 5 Share

Oct. 22, 2024

the customer service person Deepa was very helpful and solved my issue and answered all of my questions.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 30, 2024

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 24, 2024

loveed the guy i mean he helped in the best way possible really great guy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great app, excellent support from Segmedina with integration.

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.

Using app

Over 6 years

Total reviews

6

Average rating

4.7

5 / 5 Share

July 30, 2024

The app has worked great for me over the years, and the customer service has been amazing!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

The installation of this app was quick and easy. I don't have a standard Shopify theme so it required some coding to be done by the SC team, they did it quickly, efficiently and asked me every step of the way if i was happy. I couldn't recommend the team and the app enough.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2024

Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.

Using app

About 1 hour

Total reviews

2

Average rating

5.0