SC Back in Stock Restock Alert
Get Instant Notifications for Back in Stock & Restock Items
Rating
4.7
feedback
195
chart
#1,052
All reviews
Rating Breakdown
May 8, 2018
Currently doesn't work if your product has variants... So any product that has a drop down option to pick sizes, colors, etc doesn't work. I've waited almost two weeks for support and they still are not responding frequently or even updating me. Just telling me that it is installed correctly, then has emailed once since saying that they are looking into this. I'm currently paying for the app to work on just a few items, when I have nearly 100 items not working... Terrible customer service.
Nov. 19, 2020
Changed my review from 5 stars because support has been terrible. I had a legitimate concern with the safety of this app and I was completely blown off. Good app but service leaves much to be desired.
May 5, 2018
Email Support 4 times but no heard any reply from their.' Useless Apps and Lack of Support
April 5, 2018
We love this app - and love the team behind it. They are very easy to work with - responsive, helpful and they always find a solution!
March 17, 2018
They installed the app for me in a day! Great service and great app so far!!
Feb. 25, 2018
I requested help with the install and it was literally set up within a couple of hours! What amazing service (Louis)! We had our first two back-in-stock email signups within 30 mins of the app being set up. The app works perfectly straight out of the box, doesn't even really need any customising. Can't wait to see our sales increase with this simple and effective app!
Feb. 22, 2018
Had to request an install due to my custom theme, and within 24 hours, Louis had everything up and running. Love how clean it looks on my site. It works as described. So far so good. Excited for the ability to alert customers via sms.
Feb. 18, 2018
We started out absolutely loving this App and the great support. However, we had an issue about a month ago that we contacted them to urgently look into and haven't received a single reply. We have sent at least 4 follow up messages and still have not had a reply. Very disappointing; we are now looking into an alternative.
Feb. 6, 2018
Super helpful in setting up the app and getting it to look exactly how we would like. We have also definitely increased our sales by knowing who to reach out to when we are back in stock with specific items!
Feb. 2, 2018
Easy to use, customer service is excellent and very quick to respond and assist. Really enjoying the ability for people to sign up for SMS notifications. Very effective.
Jan. 11, 2018
Excellent app! It helped me to bring customers back to my website many times. Simple to use. The support team was also very friendly and fast to solve my issues. I totally recommend.
Dec. 17, 2017
Fantastic app - Has helped contribute to over 38% of our purchases from Email Source - Can highly recommend!
Nov. 22, 2017
The app integrates very clean into the site, looks very professional. Additionally they helped me get setup in 2 days. I love the service and app.!
Oct. 17, 2017
Worked as intended but not quite how I wanted. Contacted customer service and they helped me tweak it to only apply to certain products tagged with a specific tag. Now works perfect.
Sept. 14, 2017
Didn't work for a while but customer service finally figured it out and refunded me for the first month! Thanks and excited to use this app!! The customer service team is great!! :)