SC Back in Stock Notify Me
Back in stock & restock alert with notify me for...
Rating
4.6
feedback
168
chart
#2,396
All reviews
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June 11, 2019
We were excited about the SMS features BUT in testing the SMS feature texts are not being received on phones using Spring & T-Mobile & Google Fi. Tech Support has NOT been able to fix or isolate this issue.
June 11, 2019
I sold out on a product JUNE 2. A customer signed up to be notified when back in stock. This app send an email on JUNE 7 and again JUNE 9 to tell the customer the item was back in stock. PROBLEM was, I never increased inventory above 0 since it sold out JUNE 2. Not sure this app is even worth the $5. I may never get that customer back.
May 30, 2019
Nice layout but doesnt see my variant IDs so it didnt work for me compared to other apps. When I asked them to fix this they said I had to contact my theme developer. Back to the another app I go.
Hi there Thanks for your review of the app - we're sorry it didn't fit in with your theme as you expected it to. If you decide to speak with the theme developer and want to continue with Now Back in Stock, please let us know. Kind regards Eastside Co
May 28, 2019
Paying peanuts for the app so don't be surprised if you're getting lukewarm support. I've asked for help to customise the email notification. Also asked if we can receive a test email. The out of stock form is also not appearing on selective product pages. Took them 5 days to tell me to clear browser cache and use my own CSS stylesheet to customise the form. Well done, East Side Co.
Hi Good Dog People I'm sorry you felt our support wasn't you were expecting. I've reviewed the email correspondence with our support team - the latest email from us was this morning, and it looks like it resolved the questions you had. If you need any further help or have more questions, just reply to the latest message. Kind regards Eastside Co
May 24, 2019
Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up. Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML. Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.
Hi, thank you for taking the time to review Now Back in Stock - we really appreciate it. It's good to hear you're seeing the value in the app, both from a manufacturing planning perspective, and hopefully also through additional sales. Kind regards Eastside Co
April 15, 2019
Great app, work as it should. Easy installing. Five-star support! Great app, work as it should. Easy installing. Five-star support!
Many thanks for the great review (it was so good, you wrote it twice!) Kind regards Eastside Co
April 11, 2019
This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service
Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue! Best Eastside Co
April 11, 2019
What a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response. Thank you Eastside Co. Keep up the excellent work.
Thanks for the great review! I've passed your kind comments on to our support team and the positive feedback is really appreciated. All the best Eastside Co
March 28, 2019
This app is really helpful for keeping customers coming back. I had a small installation problem and support was quick and helpful. Highly recommended.
Hi there, thank you for writing a review of Now Back in Stock. It really helps us out and we love hearing about the additional revenue it generates for merchants like you!
Dec. 3, 2018
Amazing app, adding the SMS feature was a game-changer. Very helpful team, got my install done in record time. Great ROI. Highly recommend.
Nov. 8, 2018
We like this app. If you want to use back in stock only on some items, ask them and they will tell you how to do this. I made email tests and don't be surprised, with automatic email, it can take around one hour to receive the email after you restock your item and, it took around 15 minutes if you send the email by yourself. I like the fact that we can customize the app and the email notification because we don't only use the English language. Thank you!
Oct. 16, 2018
The app works perfectly! Does exactly what we need it to do. Support even helped me out with figuring out how to make it only appear for certain products, definitely recommend :)
Sept. 17, 2018
Works as expected - and then some! Really solid and thrustworthy app. Now Back in Stock and I sleep better... and Support is awesome!
July 16, 2018
Had a bit of trouble getting the app set up with our custom theme, but support got back to us straight away and fixed the problem instantly. Everything seems to be working a treat now!
July 13, 2018
The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!
June 27, 2018
Developer installed the app and I am currently sitting with NO add to cart button on any of my product sales pages losing sales by the minute. PLEASE SOMEONE CONTACT ME TO FIX THIS ISSUE, I HAVE CALLED AND EMAILED WITH NO RESPONSE.
June 15, 2018
I like that my customers can alert me if they are interested in an item that is out of stock. Customer service was great. Thanks Louis E.