All reviews

Rating Breakdown

  • 5
    79% (129 ratings)
  • 4
    9% (14 ratings)
  • 3
    5% (9 ratings)
  • 2
    2% (4 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 97% (159)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2019

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue! Best Eastside Co

5 / 5 Share

April 11, 2019

What a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response. Thank you Eastside Co. Keep up the excellent work.

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the great review! I've passed your kind comments on to our support team and the positive feedback is really appreciated. All the best Eastside Co

5 / 5 Share

March 28, 2019

This app is really helpful for keeping customers coming back. I had a small installation problem and support was quick and helpful. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for writing a review of Now Back in Stock. It really helps us out and we love hearing about the additional revenue it generates for merchants like you!

5 / 5 Share

Feb. 27, 2019

Fast react time. Louis helped us in a professional manner. So far so good. App is working as expected. Thank you.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad the app is working for you, and thanks for your great review. I've passed your kind comments on to Louis :)

5 / 5 Share

Dec. 3, 2018

Amazing app, adding the SMS feature was a game-changer. Very helpful team, got my install done in record time. Great ROI. Highly recommend.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2018

We like this app. If you want to use back in stock only on some items, ask them and they will tell you how to do this. I made email tests and don't be surprised, with automatic email, it can take around one hour to receive the email after you restock your item and, it took around 15 minutes if you send the email by yourself. I like the fact that we can customize the app and the email notification because we don't only use the English language. Thank you!

Using app

5 days

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

The app works perfectly! Does exactly what we need it to do. Support even helped me out with figuring out how to make it only appear for certain products, definitely recommend :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Works as expected - and then some! Really solid and thrustworthy app. Now Back in Stock and I sleep better... and Support is awesome!

Using app

24 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 16, 2018

Had a bit of trouble getting the app set up with our custom theme, but support got back to us straight away and fixed the problem instantly. Everything seems to be working a treat now!

Using app

3 days

Total reviews

2

Average rating

5.0

2 / 5 Share

July 13, 2018

The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!

Using app

6 months

Total reviews

1

Average rating

2.0

1 / 5 Share

June 27, 2018

Developer installed the app and I am currently sitting with NO add to cart button on any of my product sales pages losing sales by the minute. PLEASE SOMEONE CONTACT ME TO FIX THIS ISSUE, I HAVE CALLED AND EMAILED WITH NO RESPONSE.

Using app

About 17 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

June 22, 2018

Great app and great support. Would definitely recommend!

Using app

4 months

Total reviews

10

Average rating

4.6

4 / 5 Share

June 15, 2018

I like that my customers can alert me if they are interested in an item that is out of stock. Customer service was great. Thanks Louis E.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2018

This app works great. Team helped to install the software quickly!

Store

Filabot

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2018

Great app with customer service to match - would recommend.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2018

They installed the app for me in a day! Great service and great app so far!!

Using app

3 days

Total reviews

10

Average rating

5.0

1 / 5 Share

Feb. 18, 2018

We started out absolutely loving this App and the great support. However, we had an issue about a month ago that we contacted them to urgently look into and haven't received a single reply. We have sent at least 4 follow up messages and still have not had a reply. Very disappointing; we are now looking into an alternative.

Using app

12 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Feb. 6, 2018

Super helpful in setting up the app and getting it to look exactly how we would like. We have also definitely increased our sales by knowing who to reach out to when we are back in stock with specific items!

Using app

11 days

Total reviews

20

Average rating

4.9

5 / 5 Share

Jan. 31, 2018

Seems awesome and the customer support is responsive and helpful.

Using app

2 days

Total reviews

14

Average rating

3.8

5 / 5 Share

Dec. 17, 2017

Fantastic app - Has helped contribute to over 38% of our purchases from Email Source - Can highly recommend!

Store

St Agni

Using app

4 months

Total reviews

5

Average rating

5.0