Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.6
feedback
951
chart
#196
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
17%
-
Less than a year
54%
-
More than a year
23%
Reviews Summary
The reviews for the Packlink Pro Shopify App are mostly positive, highlighting the ease of use, time-saving features, and helpful customer support provided by individuals like Raúl Vacas, Davide Boscato, and Katia. Users appreciate the seamless integration with Shopify and the automatic tracking number generation for orders. However, there are some negative reviews mentioning issues with carriers like Mondial Relay, limitations imposed by Shopify on the app's functionality based on subscription plans, and challenges in resolving shipping problems effectively. Overall, the app is praised for its user-friendly interface and cost-effective shipping options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2024
Package worth 3500 euros lost 4 months ago, no information. After two weeks, they just closed the ticket. Since then I've been desperately trying to get reimbursed for the insurance I took out (I paid extra for this insurance): nobody answers. We end up talking in a chatbox that says it will put us in touch with the right team, but we're never put in touch with anyone. No response by e-mail either, it's simply scandalous!!
Nov. 5, 2024
Assistenza assolutamente impeccabile, ho fatto una richiesta di info per capire se potevo utilizzare o meno una funzione senza avere l'abbonamento PRO e sono stata ricontattata dopo poco a conferma che potevo farlo ma serviva una procedura. Il ragazzo che mi ha contattato è stato con me diverso tempo al telefono per accompagnarmi interamente nella procedura finchè non abbiamo risolto tutto, davvero apprezzata tanta cura grazie! L'app mi sta permettendo di aggiungere un metodo di spedizione aggiuntivo (locker) direttamente dall'app packlink PRO
Nov. 5, 2024
Il customer funziona benissimo e per situazioni più particolari da risolvere è sempre disponibile la mia Responsabile account Brunella, super gentile e professionale. Sono ormai diversi mesi che ..
July 23, 2024
une fois que vous avez utilisée cette appli rien de plus simple pour pouvoir générer les étiquettes, l appli se greffe de façon simple a notre site et les données sont installes rien a taper a nouveau
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