Rating

4.9

feedback

749

Reviews

chart

#62

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    10%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and efficient integration with Shopify. Many users specifically mentioned the excellent assistance they received from customer service representatives like Elena, Mathieu, Valentina, and Mariaelena. The app was described as intuitive, providing a wide range of shipping options, and improving the checkout experience for customers. Users appreciated the quick response times and clear explanations provided by the support team. However, there were a few negative reviews mentioning difficulties with understanding pricing tiers and weight divisions.

Highlights

Positive customer support and assistance
Ease of use and intuitive interface
Wide range of shipping options
Efficient integration with Shopify
Some challenges with pricing tiers and weight divisions

Rating Breakdown

  • 5
    86% (642 ratings)
  • 4
    6% (42 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (29 ratings)

Reviews with Text

  • 97% (708)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2026

In genere ottima app, la uso per il mio shop dalla spagna ed è molto meglio gestire le spedizioni con packlink rispetto all'app di correos. Facile, intuitiva e comoda!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Muy buen servicio y una integración muy sencilla entre Packlink Pro y Shopify. Mathieu, quien me atendió por teléfono, fue muy profesional, claro y pedagógico en sus explicaciones. Además, hablaba un inglés excelente, lo que facilitó mucho la comunicación.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Tutto perfetto, tra l'altro Elena molto competente e con molta pazienza ad esaudire ogni richiesta e spiegare passo dopo passo come muoversi all'interno dell'app

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

miglior app per gestire le proprie spedizioni, già la utilizzavo, ma Elena mi ha guidato passo passo tramite una chiamata per integrarla al meglio nel mio negozio shopify.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Un très grand merci à Mathieu qui a été très réactif pour nous aider à installer les services Packlink sur notre boutique Shopify. Cela fait plaisir d'avoir quelqu'un de compétent pour nous aider dans un délai court, ce qui change beaucoup d'autres sites où le service client est souvent inexistant et remplacé par de l'IA.

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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