Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.6
feedback
953
chart
#254
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
9%
-
Less than a month
34%
-
Less than a year
42%
-
More than a year
5%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, helpful customer support, and cost-effectiveness for small shipments. However, negative aspects mentioned by users include difficulties in generating return labels, issues with specific courier services, lack of responsiveness in customer service for lost packages, and limitations imposed by Shopify on the app's functionality for free users. Overall, the app seems to be beneficial for small businesses starting with shipping needs but may have challenges for larger operations or specific requirements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 20, 2025
Si acabas de empezar Shopify es altamente recomendable. Samuel y su equipo están siempre para todo. Un 10 en todos los aspectos. Siempre han resuelto de manera rápida y eficiente cualquier problema que haya podido surgir. Los precios están bien y tienes una opción pro que te mejora todos los servicios siendo el plan gratuito una opción muy buena para empezar.
Jan. 2, 2025
Todo bien excepto cuando quieres generar una etiqueta de devolución, que no puedes hacerlo desde esta app.
Dec. 12, 2024
Op jullie informatie-pagina staat dat er kan geleverd worden met GLS. We hebben de registratieprocedure doorlopen, en we kunnen die dienst niet vinden ...
Dec. 3, 2024
To get this kind of app for free, for small, low cost shipments is brilliant. If you are sending highly expensive goods or services and need quality customer service - maybe use a paid for platform. Packlink Pro is excellent if you are just getting started. Recommend!
Nov. 21, 2024
Package worth 3500 euros lost 4 months ago, no information. After two weeks, they just closed the ticket. Since then I've been desperately trying to get reimbursed for the insurance I took out (I paid extra for this insurance): nobody answers. We end up talking in a chatbox that says it will put us in touch with the right team, but we're never put in touch with anyone. No response by e-mail either, it's simply scandalous!!
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