Rating

4.9

feedback

796

Reviews

chart

#67

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    36%
  • Less than a year
    38%
  • More than a year
    7%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the ease of integration, helpful customer service, and intuitive interface. Mathieu, Valentina, Elena, and Mariaelena are specifically mentioned for their outstanding assistance and professionalism in guiding users through the setup process. Users appreciate the clear explanations, quick responses, and step-by-step support provided by the app's team. The app is described as user-friendly, efficient, and beneficial for optimizing shipping processes. Some users highlight the cost-effectiveness of the shipping rates and the seamless integration with Shopify. Overall, the app receives high praise for its functionality and the exceptional support from the customer service team.

Highlights

Positive customer service experience
Ease of integration
Intuitive interface
Cost-effective shipping rates
Efficient shipping processes

Rating Breakdown

  • 5
    87% (691 ratings)
  • 4
    5% (43 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (30 ratings)

Reviews with Text

  • 97% (757)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

Quiero destacar la excelente experiencia que he tenido con el servicio de configuración de mi tienda de Shopify a través de Packlink Pro. En particular, me gustaría agradecer a Priscila por su gran profesionalidad y dedicación durante todo el proceso. Su atención fue impecable: en todo momento se mostró amable, paciente y muy clara en sus explicaciones. Gracias a su ayuda, conseguimos configurar correctamente la integración de forma ágil y sin complicaciones, lo que ha facilitado enormemente la gestión de los envíos en mi tienda. Además, esta configuración me permitirá optimizar el proceso de despacho, reduciendo significativamente el porcentaje de errores y mejorando la eficiencia operativa. Sin duda, un servicio excelente y una atención al cliente de primer nivel. Muy agradecido con Priscila y con el equipo de Packlink Pro.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Una soluzione ottima. Ho utilizzato per anni Packlink a livello privato, ed ho scoperto PackLink PRO che si adatta a i più disparati sistemi di vendita online (Shopify nel mio caso). Intuitivo, comodo e perfettamente funzionante. Ci tengo a ringraziare Valentina Colombo per avermi accompagnato già dai primi passi ed essersi resa disponibile per il futuro, chiarendo ogni mio dubbio. Competente e attenta.

Store

Eccelso

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2026

Matthieu a été top, très bon conseil, je recommande très fort

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 26, 2026

Estamos recién empezando a trabajar con Packlink. El servicio de asistencia es muy atento, en especial Javier. Nos ha resuelto nuestras dudas de manera rápida y eficiente.

Store

FontUp

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2026

Sono stata seguita da Valentina Colombo nella configurazione dell'app e ho trovato estrema professionalità, gentilezza e pazienza da parte sua. L'utilizzo è facile e intuitivo e le tariffe molto competitive.

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more