All reviews

Rating Breakdown

  • 5
    88% (836 ratings)
  • 4
    6% (57 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

June 1, 2021

I found Packlink researching online for the best shipping options and further discovered they had a Shopify app. At first I was a bit skeptical, because I thought the prices were too good to be true. But once the UPS driver came to pick up my first shipment, I knew Packlink would be an important part of my business' growth. I knew I could sell more since I could lower the shipping prices for my customers. Easy to connect and easy to use. Very helpful support too. I was assigned an account manager from the start and he calls from time to time to check if everything is alright and if I have feedback for them. Amazing! What other company does that? I have had a few issues with DPD not coming to pick up shipments, but the Packlink team was very supportive and helped me out multiple times! I have recommended Packlink to a friend who has a Shopify store and he is also very happy.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Discovered the app totally by accident while researching some shipping stuff. Installed it to see if it could make life any easier and within 24 hours had a call from a very pleasant and helpful account manager, who clearly knew their stuff. Linking to your shopify store is pretty simple, it requires an extra step involving pasting a key code in to a box that most apps don't have, but aside from that it's pretty standard stuff. Pulling your orders through to the Packlink app is easy, and it gives you shipping rates right there and then (and updates in real time if you need to edit your package dimensions/weight). I had previously been doing things manually, 1 at a time via the UPS website which takes a frustrating amount of time. My only peeve is the customs form that is supplied with each shipment. This must be filled in manually, and no information is pulled from the order details. I was told that this is something that is being worked on however, so hopefully soon it won't be an issue. Final note - The rates they offer are extremely competitive. I've already saved a significant amount shipping via Packlink than if I'd set up my own shipments via UPS. If you don't do enough shipping to qualify for the discounts UPS/FedEx/whatever offer then Packlink is definitely worth looking in to.

Store

WheezyT

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Packlink è l'unico servizio terzo di spedizione cherende fattibile spedire e lavorare con l'ecommerce in italia; packlink pro è comodo e semi-automatico nell'evadere gli ordini; si ringrazia ciro improta per l'assistenza completa ed efficace ricevuta durante i pochi disguidi avvenuti

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2021

Muy intuitiva y práctica , la atención al cliente ,muy personalizada por cierto, también excepcional por parte de Jaime, resuelven cualquier incidencia de forma veloz. Recomendable 100%.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2021

Ottimo servizio! Applicazione facile e intuitiva, supportata dal cortese ed efficace sostegno ricevuto da Eleonora Tacchi. Avanti così e buon lavoro! Simone

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

Me ha atendido Antonio Funes , un 100 en atención ,encantada con la aplicación y su ayuda para la instalación del servicio , un crack ! , me encantaría que este servicio estuviera disponible para envíos internacionales igual que para nacionales ,precios competitivos. Gracias a Antonio nuevamente por su atención.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

Just getting used to using the app but looking good so far, easy to use and understand. Great back up from our account manager too.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

applicazione molto versatile e facile da installare. Sono seguito da Ciro Improta e devo ammettere che l'azienda ha un gran potenziale. Raccomandato

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

stiamo usando l'app per le nostre spedizioni e siamo pienamente soddisfatti. grazie anche a Brunella Esposito che ci segue come account manager

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

ringrazio il sig. Gino improta per avermi consigliato pack link app dopo avermi telefonato e spiegato delle comodità di packlink pro

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Brunella mi aiutato moltissimo nell'installazione guidata nella creazione del primo ordine! Fantastico!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

application tres pratique avec un service client impeccable. en contct avec UR et ca s'est super bien passé.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Toll, die App erleichtert viel für unseren Fulfillment und Herr Markus Laimbauer ist immer erreichbar, hilfreich und immer bereit schnell eine Lösung zu finden oder die Funktionen in ruhe zu erklären!!

Store

MONKIND

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2021

Ciro Improta il meglio che si può trovare per essere assistiti in tutti i passaggi! grazie. il servizio packlink è perfetto per gestire le spedizioni.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Gracias Antonio Funes, muy buena atención, me viene genial para los envíos de mi tienda online. Seguimos en contacto

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

impeccable bc d'aide en ligne XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxx

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Me ha atendido Antonio Funes. La aplicación sencilla y eficiente, y la atención y el acompañamiento geniales. Muy recomendable, al 100%

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Ottima applicazione facile da usare. Buone le condizioni economiche proposte dai corrieri attraverso gli accordi commerciali di Packlink PRO. Grazie al loro Account Manager Eleonora T. siamo riusciti ad essere operativi molto velocemente e siamo stati autonomi da subito. App consigliata

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2021

Salve, Packlink è un servizio veramente ottimo, facile da usare e con un supporto velocissimo e competente. Angelo Mattino ci ha assistito dall'inizio con professionalità e tutt'ora è presente per qualsiasi esigenza. Dopo tanta ricerca finalmente abbiamo trovato cio' che ci serviva. Complimenti!

Store

TUNDEM

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

Easy to use app and good customer support, we had a problem with connection and response was quick, I would recommend it

Using app

9 days

Total reviews

1

Average rating

5.0