Packlink PRO Shipping Platform

May 14, 2021

App che mi aiuta a ottimizzare il (poco) tempo che ho a disposizione per il mio Store. Un ringraziamento a Brunella, mia responsable account, che mi ha aiutato a capire l'uso dell'app in maniera gentile e molto professionale!

May 13, 2021

Our store is located in Spain, and I spend a LOT of time looking for a shipping system that would integrate with our Shopify store. Surprisingly, many major shipping companies DO NOT have an application to do this. Packlink not only integrates seamlessly with shopify, it also gives you the option of many different shipping services. So for instance, Correos may be more competitive for domestic shipping, while UPS is better for international. You simply pick the best service for what you need, no additional accounts, logins etc. Also, I figured out that if you have the Basic Shopify plan and you pay for the year (rather than monthly) then you can import the shipping rates into your checkout page (this is called "Third-party carrier-calculated shipping rates"). Super easy for shop owner and customer, shipping rates import automatically based on the customers delivery address. Really great product, very pleased with it.

May 12, 2021

Ottimo servizio di assistenza. Un apprezzamento particolare per Brunella disponibile, gentile e molto efficiente.

May 11, 2021

Ottimo il servizio! In tre click hai gestito tutta la fase di spedizione, con ottimi prezzi. Davvero un'ottima soluzione. Una menzione particolare per Eleonora che mi supporta e sopporta. Brava! Grazie N

May 11, 2021

mi sto trovando benissimo con questa compagnia poi Brunella e molto dolce e ti spiega tutto bene nei minimi dettagli.

May 10, 2021

Muy buena app. Genial servicio técnico y super fácil de usar. Llevo poco con mi tienda online, y con Packlink se hace bastante fácil gestionar todo lo relativo a los envíos.

May 7, 2021

What I've come to learn, is that if you're outside of the USA, and using Shopify for eComms, Packlink Pro is an absolute essential for seamless workflow shipping. A great, and free service (even cheaper than going straight to the shipping company direct...?!) and the customer support is SECOND TO NONE! I called Renata (my Packlink Pro account manager) with what I thought was a really silly question about usability, and she happily explained it thoroughly and saved me HOURS over the week with her knowledge and inside tips. I can't recommend PLP enough, (and if it's possible, ask for Renata to be your account manager...! )

May 7, 2021

I downloaded packlink for a quick and easy service to work with and it provided just that! Rates are much cheaper and customer service is a 10/10 :) my account manager Renata has been such an amazing help and I recommend this to any small business!

May 6, 2021

La aplicación es maravillosa igual que la atención de mi comercial Julia! Super sencilla de usar, y si tienes un problema te guían paso a paso! Recomendada 100%

May 6, 2021

Estoy muy contenta con et trato recibido por JAIME, mi asesor. Ha sido muy agradable resolutivo. El trato es directo, te deja el mail para contactar con él en el futuro. De momento, ¡todo muy bien!

May 6, 2021

Assistenza top, Mi ha assistito Ciro e sono riuscita a risolvere il mio problema, super efficiente!!

May 5, 2021

El servicio de atención al cliente (Jaime), es muy bueno , rápido, profesional y apañao. Le e escrito un email y a los 10 min me estaba llamando.

May 5, 2021

Ho iniziato ad usare questa app per avere una comparazione di prezzi tra i vari corrieri disponibili e mi sono subito trovata bene per la chiarezza e la semplicità dell' utilizzo. Poi ho creato il mio sito su shopify e Eleonora Tacchi mi è stata molto d'aiuto per integrare la piattaforma al mio sito. Eleonora si è resa subito disponibile ad aiutarmi passo passo per fare in modo che tutto sia impostato correttamente ed è sempre disponibile per qualsiasi informazione o necessità, davvero una persona molto gentile e attenta.

May 5, 2021

Applicazione intuitiva, prezzi concorrenziali. Il sistema rende la spedizione degli ordini molto più facile. Mi complimento con l'account Manager Brunella Esposito che mi ha aiutato a impostare l'app nel negozio e ha ascoltato le mie esigenze per venirmi incontro e facilitare il mio lavoro. Davvero una persone preparata e attenta.

May 3, 2021

I am really liking the app, the only problem is that it doesn't offer shipping to the United States (and I would also love it if they offering carbon-neutral shipping). In any case, I want to give a shout-out to Renata Primorac. She is amazing. She has been so attentive and has been following up with me via email and phone calls. 100% love working with her and she makes my experience with Packlink even better.

April 30, 2021

Sono stato fortunato a trovare un'assistente cosi professionale e gentile poche volte nella mia vita! Ringrazio Eleonora Tacchi è riuscita a spiegarmi tutto in modo perfetto e accurato. Fantastica!

April 30, 2021

Service +++++, la connexion entre la boutique et plateforme à été très facile. Les commandes remonte très facilement. De plus le service manager est très compétent !!

April 29, 2021

I like the app but there are a few issues with it. i send large, heavy boxes so if a customer chooses two or three of them then it expects me to send it as one which isn't possible with 20kg boxes. If you send to different countries and you use a vat exempt service for their eori code (business to business) then you loose the vat on the postage too. I have contacted me rep about that but i am not sure where he has gone as i have no response from the last few emails. Sometimes the post code needs to have a space in it ,as well to make it work . hHving said that the postage is good value for money, the customer gets to choose from lots of different services. the collection is very handy and i find the app very easy to use

May 13, 2021

Renata Primorac is my account manager , amazing help to get my account up now my customers get best shipping rates great customer service 5 star will 100% recommend to anyone fast qick response lost of customer support

April 29, 2021

Awesome customer service, right from the top. I received a call the first day I started using the service and Renata (my personal Packlink assistant) was incredibly helpful and attentive throughout the whole setup process. That kind of stellar service is rare these days, so I really appreciate it. Initially wanted to use the service for all non-EU orders only, but figured out that Packlink also offers better rates for my shop's domestic shipments within Germany - basically a no-brainer.