Packlink PRO Shipping Platform

What I've come to learn, is that if you're outside of the USA, and using Shopify for eComms, Packlink Pro is an absolute essential for seamless workflow shipping. A great, and free service (even cheaper than going straight to the shipping company direct...?!) and the customer support is SECOND TO NONE! I called Renata (my Packlink Pro account manager) with what I thought was a really silly question about usability, and she happily explained it thoroughly and saved me HOURS over the week with her knowledge and inside tips. I can't recommend PLP enough, (and if it's possible, ask for Renata to be your account manager...! )

Estoy muy contenta con et trato recibido por JAIME, mi asesor. Ha sido muy agradable resolutivo. El trato es directo, te deja el mail para contactar con él en el futuro. De momento, ¡todo muy bien!

El servicio de atención al cliente (Jaime), es muy bueno , rápido, profesional y apañao. Le e escrito un email y a los 10 min me estaba llamando.

Applicazione intuitiva, prezzi concorrenziali. Il sistema rende la spedizione degli ordini molto più facile. Mi complimento con l'account Manager Brunella Esposito che mi ha aiutato a impostare l'app nel negozio e ha ascoltato le mie esigenze per venirmi incontro e facilitare il mio lavoro. Davvero una persone preparata e attenta.

I am really liking the app, the only problem is that it doesn't offer shipping to the United States (and I would also love it if they offering carbon-neutral shipping). In any case, I want to give a shout-out to Renata Primorac. She is amazing. She has been so attentive and has been following up with me via email and phone calls. 100% love working with her and she makes my experience with Packlink even better.

I like the app but there are a few issues with it. i send large, heavy boxes so if a customer chooses two or three of them then it expects me to send it as one which isn't possible with 20kg boxes. If you send to different countries and you use a vat exempt service for their eori code (business to business) then you loose the vat on the postage too. I have contacted me rep about that but i am not sure where he has gone as i have no response from the last few emails. Sometimes the post code needs to have a space in it ,as well to make it work . hHving said that the postage is good value for money, the customer gets to choose from lots of different services. the collection is very handy and i find the app very easy to use

Awesome customer service, right from the top. I received a call the first day I started using the service and Renata (my personal Packlink assistant) was incredibly helpful and attentive throughout the whole setup process. That kind of stellar service is rare these days, so I really appreciate it. Initially wanted to use the service for all non-EU orders only, but figured out that Packlink also offers better rates for my shop's domestic shipments within Germany - basically a no-brainer.

Très réactif, service impeccable. Hubert est très compétent et se rend disponible pour répondre à mes attentes en cas de besoin. A chaque fois que j'ai fait appel à lui il a répondu présent et à gérer mes problématiques avec beaucoup de professionnalisme. Je n'hésiterai pas à le solliciter pour toute question. La solution est vraiment top et facilite grandement la gestion de mes envois. Je n'hesiterai pas à recommander votre solution à mon réseau.

La aplicación me gusta mucho y el servicio de Packlink PRO es muy bueno a mi me atiende Antonio Funes y la verdad que es un crack para cualquier cosa que necesites está ahí, lo que si estaría bien es que integrara en todos los shopify, (no solo en el pro) los servicios de envío, para facilitar todo el proceso, pero la aplicación me encanta y el servicio es muy bueno, al menos el chico que me lleva a mi que es Antonio Funes

I used packlink for a wile now, i'm very happy with the service and latly i have an amazing account manager- Renata Primorac, she is so fast, taking care of any problem in no time:-)

Veramente affidabile. Ho avuto qualche problema di gestione di logistica, e non solo Angelo Mattino mi ha contattato per email, ma mi ha anche chiamato direttamente sul mio num di telefono per darmi risposte dirette e utili per risolvere al meglio la mia situazione. Non riuscivo a creare alcune spedizioni, e tramite a Team View, Angelo mi ha dato maggiore assistenza direttamente sul pc. MEGLIO DI COSì non potevo chiedere. Appena mando una mail per qualsiasi esigenza, sono sempre disponibili. Grazie Angelo, e grazie Packlink.

Packling is a really well developed shipping app with all important features and has very helpful customer service!

Una aplicación excelente. Muy buen servicio por parte de Julia Boñaho. Su atención es rápida y eficiente.

Con la guida di Eleonora Tacchi, ho potuto provare buona parte delle funzioni di Packlink Pro in poco tempo. Grazie del supporto .

J'ai utilisé PackLink pour mes expéditions. Le service client est top, ultra dispo. Merci pour vos services

Packlink pro es indispensable para mi trabajo. Gracias a la app tengo acceso a diferentes couriers con tarifas ventajosas. Simplifica mucho el flujo de envío. Totalmente recomendable.

Shipping parcels via the platform is intuitive and very easy. Very happy with it. Never had a problem so far in more than a year's experience.

Mi chiamo Claudia Intino e sono un'illustratrice romana. Grazie a Shopify sto per andare online con uno shop-online che raccoglie i miei lavori e i miei prodotti. Sono felice perchè Shopify mi consentirà di ampliare il mio mercato e vendere i miei disegni in tutto il mondo. Grazie a Brunella Esposito, la mia responsabile account Packlink PRO, sono riuscita a comprendere tutte le potenzialità del mio business per quanto riguarda le spedizioni. E' stata indispensabile per l'attivazione del mio primo ordine e preziosa, gentile e super chiara per le mille domande che avevo da fare.

App facile da utilizzare e molto intuitiva. L'Account Manager Angelo sempre disponibile e gentile! La consiglio

Todo perfecto, me parece super útil esta aplicación y la atención recibida por Julia ha sido espléndida. Gracias