PageFly Landing Page Builder

Hi Innovation Shades Store, Thank you so much for your wonderful feedback! We’re thrilled to hear that Yakub was able to help and save the day. We’ll be sure to share your kind words with him — it will mean a lot! We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi Loubier Gourmet, Thank you so much for your kind words and for being a long-time user of PageFly! We’re delighted to hear that Marcel was able to get everything up to date and provide you with a great experience. We’ll be sure to pass along your appreciation to him. Thank you for your recommendation and continued trust. We’re always here whenever you need any assistance. Boo – Customer Success Manager

Hi Leafwisp, Thank you so much for your feedback! We’re glad to hear that you’re enjoying the app and our customer service. Providing both a powerful builder and responsive support is exactly what we strive for. We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi Anti-Aging Vancouver, Thank you so much for your kind words! We’re happy to hear that you find the app useful, especially for beginners. Making page building accessible and easy to learn is one of our top goals. We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi DigiPunktet DK, Thank you so much for your wonderful feedback! We’re delighted to hear that Dami provided excellent support and was able to assist you efficiently. We’ll be sure to share your appreciation with him. Thank you for your support, and please know that we’re always here whenever you need assistance. Boo – Customer Success Manager

Hi Fish Keepers Home, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent support experience and that Chinonso was able to help you with every detail. We’ll make sure to pass along your shoutout to him! We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Dear petmary.com, On behalf of my team, I sincerely apologize that your experience did not meet your expectations. We truly appreciate you taking the time to leave a review, even though no additional details were provided. We understand that a 1-star rating reflects a disappointing experience, and we would genuinely like the opportunity to learn more about what happened. Your feedback is extremely important to us and helps us improve both our product and the support we provide. If you're open to it, please reach out to us via our 24/7 live chat or email. We would be grateful for the chance to better understand your concerns, assist with any issues, and work toward restoring your confidence in our service. Thank you for your time, and we hope to have the opportunity to serve you better in the future. Boo – Customer Success Manager

Hi Lindy Art, Thank you so much for your kind words and for being a long-time user of PageFly! We’re delighted to hear that our team was helpful and patient, and that you’ve had a great experience with both the app and our support. Your continued trust means a lot to us, and we’re always here whenever you need any assistance. Boo – Customer Success Manager

Hi ALPENWERT, Thank you so much for your amazing feedback! We’re thrilled to hear that you love the app and that Shami provided great support. We’ll be sure to share your appreciation with them. We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi ClearPaw, Thank you so much for your fantastic feedback and recommendation! We’re delighted to hear that you find PageFly easy to use and that our support team has been fast, responsive, and helpful whenever needed. We’ll also make sure to pass your shoutout along to Aldwin! Your 10/10 rating means a lot to us. Thank you for your support, and we’re always here whenever you need any assistance. Boo – Customer Success Manager

Hi Movinglife US, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the app, especially the coding flexibility and customization options. It’s also great to know that our support team has been able to provide a positive experience for you. We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi InkNPrintz, Thank you for taking the time to share your feedback. We truly appreciate it. We're glad to hear that you find the builder useful. At the same time, we're sorry to learn that your experience hasn't fully met your expectations. Your 3-star rating tells us there's still room for improvement, and we'd love to better understand what we can do to make your experience even better. If you'd be willing to share more details, please feel free to reach out to us via our 24/7 live chat. Our team would be happy to listen, assist, and work with you on any concerns you may have. Thank you again for your support, and we hope to provide you with a 5-star experience in the future. Boo – Customer Success Manager

Hi Roman Catholic Gear, Thank you so much for your support! We truly appreciate it and are glad to have you with us. If you ever need any assistance, feel free to reach out anytime. Boo – Customer Success Manager

Hola Estampa Chile Store, ¡Muchas gracias por tus amables palabras! Nos alegra saber que recibiste una excelente ayuda. Tu apoyo significa mucho para nosotros. Siempre estaremos aquí si necesitas ayuda. Boo – Customer Success Manager

Hi Raiment Media, Thank you so much for your wonderful feedback! We’re thrilled to hear that PageFly helped you build the page you needed and that Saeed was able to take care of the formatting issues for you. We’ll be sure to share your kind words with him. It’s great to know that you could relax while our team handled the problem. We truly appreciate your support and are always here whenever you need any assistance. Boo – Customer Success Manager

Hi Simple eSIM, Thank you so much for your support! We truly appreciate it and are glad to have you with us. If you ever need any assistance, feel free to reach out anytime. Boo – Customer Success Manager

Hi Néctar Beleza Consciente, Thank you so much for your support! We truly appreciate it and are grateful for your continued trust over the years. If you ever need any assistance, please feel free to reach out anytime. Boo – Customer Success Manager

Dear Fashion Scrilla, On behalf of my team, I would like to sincerely apologize for the frustration and stress you experienced during this incident. We completely understand how concerning it is when unexpected changes appear on your storefront, especially when they impact your business operations and customer experience. After carefully reviewing the case with our internal team and the information available from Shopify's investigation, we were unable to find evidence confirming that PageFly directly caused the reported "100+ unauthorized changes." Shopify's review of the theme history also did not identify records showing that these changes were made by PageFly. During the investigation, some issues were found to be related to theme updates, third-party applications, and pre-existing storefront configurations, while the affected layouts were later restored using Shopify's native recovery tools. That said, we fully recognize that the experience itself was disruptive and frustrating. We regret the confusion and concern caused throughout the troubleshooting process. Your feedback has been shared with both our support and product teams, and we are reviewing this case internally to identify any opportunities to improve our communication, investigation process, and overall support experience. We genuinely appreciate the time and effort you invested in working through this situation with us. If there is any additional information you would like us to review, or if there is anything further we can assist with, please don't hesitate to reach out. We remain committed to supporting you in any way we can. Thank you again for your feedback and for being a long-time PageFly user. Boo – Customer Success Manager

Hi DieBrillerei, Thank you so much for your kind words and for being a long-time user of PageFly! We’re delighted to hear that Alice was very helpful and provided you with great service. We’ll be sure to share your appreciation with her. Thank you for your continued support. We’re always here whenever you need any assistance. Boo – Customer Success Manager

Hi bluu - Die Waschsensation, Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying the app and that our support team could assist you quickly and effectively. We’ll be sure to pass your kind words along to Rasheed, especially for helping with the translation issue. Your support means a lot to us, and we’re always here whenever you need any assistance. Boo – Customer Success Manager