PageFly Landing Page Builder
Build proven CRO-focused pages with pro flexible customization
Rating
4.9
feedback
5,695
chart
#97
All reviews
May 21, 2026
DO NOT USE THIS APP!! PageFly's free version corrupted my entire store without warning. What happened: After a theme update, PageFly made 100+ unauthorized changes to my store (confirmed by Shopify support). My product descriptions disappeared and were replaced with garbage text. My navigation menu was disfigured with missing categories. Their response: PageFly denied responsibility, claimed they "don't have access" to theme files (contradicted by Shopify's logs), and demanded collaborator access to my store instead of fixing the damage. They refused to provide restoration instructions or compensation. Business impact: Lost sales, damaged customer experience, damaged business reputation, and wasted hours fighting with support instead of running my business. What I learned: This app is a liability. If something breaks, they disappear. Don't let them have access to your store, the damage isn't worth it! Shopify, please hold this app accountable for unilateral changes to merchants' stores.
May 14, 2026
Very disappointing experience with PageFly. I do not recommend this app to anyone. I installed the app during the free trial period and canceled/uninstalled it within the trial, yet I still ended up with a pending charge on my Shopify billing. This created unnecessary stress and wasted my time contacting both PageFly and Shopify support to resolve something that should never have happened in the first place. In my opinion, users should be able to safely uninstall an app during the free trial without worrying about unexpected billing issues afterward. Please be careful before using this app.
May 12, 2026
The app constantly crashes, and we regularly get internal server errors. At least once every month, we lose access to the PageFly console for half a day or more, which is unacceptable for a business that relies on the website to generate sales. The biggest problem is not only the instability, but also the lack of proper support when something goes wrong. When your store depends on PageFly pages, even a few hours without access can create serious problems, delays, and lost revenue. For a paid Shopify page builder, this level of reliability is simply not good enough. PageFly has good design flexibility when it works, but the constant crashes, server errors, and weak support make it very hard to trust for a serious ecommerce business. I would not recommend PageFly to anyone who needs a stable and dependable page builder for their store.
May 6, 2026
I worked with PageFly for about three weeks and cannot recommend the app after this experience. Here is my summary: On the free plan I built two pages, an advertorial and an offer page. Only after upgrading to the $18 plan and publishing, I discovered that the header, footer, announcement bar, and scroll to top icon all appear on landing pages even though the corresponding toggles in the settings are disabled. The app simply does not do what its own settings claim to do. Support responded with CSS snippets I was expected to paste into my theme manually. After several rounds, the support team requested collaborator access to my store and made changes there directly. This fixed the issue for one specific page. Every newly created page exhibits the same bug, and the workaround code has to be added manually each time. That is not a solution, it is a permanent crutch. During my research I discovered that this issue has been already documented. It is not a new bug, it is a known and unresolved condition. When I asked for a timeline on the permanent fix, the answer was only "in a future update." When I announced I would uninstall, support offered me a 30% lifetime discount. Confirmed in writing by a support lead named Dan: "Yes, this discount is lifetime and it will apply to any plan you wish to upgrade to." When I tried to use the discount code, it did not work. Support's response, verbatim: "The pricing and discount feature is currently under internal review, and the discount apply feature is expected to reopen around mid-May. If this feature is important for your business right now, you can still proceed with the upgrade first... Once your billing cycle is completed, please feel free to contact our Support team and share the billing details again." In plain English: pay full price first, contact us again next month, and maybe you will get the discount that was promised to you in writing. That is not a business practice I am willing to trust. What I take away from this experience: • A known core bug that has remained unfixed • Workarounds that require third party access to the store and leave foreign code in the theme permanently • A written discount commitment that cannot be redeemed in practice • Four different support agents in three days, each giving conflicting answers More then three weeks of work lost. Very frustrating.
April 14, 2026
Uninstall Warning: They give you plenty of warnings on how uninstall will delete what you've created in PageFly. But they fail to note that their cleanup includes taking any page they have ever had record of. So even if you took a page and rebuilt it natively, if it was originated in PageFly, it goes on the uninstall. We exported all the data before uninstalling but the format is incompatible with anything but .pagefly templates. We are rebuilding 100+ pages (again) natively that had one-time been linked to PageFly.
April 11, 2026
The app is nightmare! Yes, almost all landing page apps are like this but this ones feel like good idea but sloppy execution. Hope they will improve the app. For example no option to add UGC videos and customer video testimonials
Feb. 20, 2026
pesima en todos los sentidos , no deja hacer nada personalizar nada , esta como caida la pagina no se , pero que expericiencia tan mala , todas las reseñas de 1 estrella son con toda justificacion , es pesima
Hola, Antes que nada, quiero ofrecerte mis más sinceras disculpas por la mala experiencia que has tenido. Lamentamos profundamente que la aplicación no haya cumplido con tus expectativas. Entiendo completamente lo frustrante y molesto que puede ser cuando intentas construir y personalizar tu tienda y encuentras errores, no puedes hacer los cambios que deseas o sientes que el sistema no está funcionando correctamente. Eso realmente genera impotencia — y si yo estuviera en tu lugar, me sentiría igual. Te hemos enviado un correo electrónico y actualmente estamos esperando tu respuesta. También es una lástima que en el pasado no hayamos tenido la oportunidad de ayudarte a través del live chat para revisar y solucionar el problema en el momento en que ocurrió. Si nos das una oportunidad, revisaremos todo cuidadosamente paso a paso para identificar la causa y solucionarlo por completo. Una vez más, te pedimos sinceras disculpas por las molestias ocasionadas y esperamos tener la oportunidad de apoyarte mejor. Kate – Customer Success Manager
Feb. 6, 2026
installed global code on my site, despite my only having a test page, which then screwed up the pdp and it took 7 hours to figure out that pagefly added random code even when I wasn't using their app!!!!
We’re truly sorry for the frustration and disruption this caused you. You’re absolutely right — this should not have happened, and we take full responsibility for the impact on your product pages. Our team has identified the root cause, removed the added global code, and implemented a fix to prevent this from happening again. Please kindly check your store now and let us know if everything is working as expected. We sincerely apologize for the time it took you to track this down. Your feedback is extremely important to us, and it helps us improve both our app and internal checks moving forward. If there’s anything else we can do to assist or verify on your store, we’re here and ready to help. Kate | Customer Success Manager
Jan. 22, 2026
I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.
Thank you for taking the time to leave us a review! We’re truly sorry for the difficult and frustrating experience you’ve had with PageFly. We completely understand how disappointing it is — especially as someone technical who adapts quickly — to find the editor hard to work with, see unexpected issues on the live site after finishing your design, and then spend two days without a clear resolution from support. We also hear you loud and clear about how confusing and inefficient the chat can feel when agents change frequently and context gets lost. This is far from the smooth, reliable experience we want every merchant to have, and we sincerely regret letting you down. Your detailed feedback is incredibly valuable and has already been shared with our product and support teams so we can improve the editor usability, fix those live-preview inconsistencies, and make our chat support more consistent and effective. We’d genuinely appreciate the opportunity to turn this around for you. If you’re open to it, please jump back into our 24/7 live chat — Our team is always ready to assist, investigate the live-link issues thoroughly, and help get everything working perfectly. Your satisfaction means a lot to us, and we’re here whenever you’re ready. Warm regards, PageFly | Kate – Customer Success Manager
Jan. 9, 2026
Speed is terrible, no automatic saving feature, not hard to create with, but there are cleaner options out there. Cost me a few extra hours of work. I'd highly recommend their most popular competitor.
Thank you for sharing your feedback. On behalf of the PageFly team, thank you for taking the time to share your honest feedback. We’re truly sorry for the frustrating experience you had, and your rating is completely understandable. We carefully read your review and understand how slow performance, the lack of an automatic saving feature, and the extra hours of work impacted you. Even if page creation itself wasn’t difficult, losing time because of these issues is not acceptable, and this is a serious lesson for our team. We completely respect your decision to explore other solutions. That said, we genuinely hope you might consider giving PageFly another chance. If you’re open to it, our support team would be more than happy to personally review your setup and see how we can make things right for your store. You can reach us anytime via the in-app 24/7 live chat. Customer satisfaction is always our top priority, and your feedback is a strong reminder for us to keep improving. Once again, we’re very sorry for your experience and truly hope to have another opportunity to support you in the future. Best regards, PageFly | Kate – Customer Success Manager
Nov. 24, 2025
Thank you for taking the time to leave us a review! We’re truly sorry for any inconvenience you’ve experienced with PageFly. We understand how frustrating it can be when things don’t work as expected, and we sincerely regret that we let you down. Our team has reached out a few times to better understand the situation and offer our assistance, but we haven’t heard back yet. We’re still here and ready to help whenever you’re available — whether it’s a quick fix, a question, or anything else you need. Your satisfaction means a lot to us, and we’d love the opportunity to make things right. Please feel free to reply here or jump back into live chat/email anytime. We’ll be waiting to support you. PageFly | Kate – Customer Success Manager
Oct. 27, 2025
Beware of this App. I asked for assistance from their support to create a landing page and afterwards i want to take it down, now my header and footer is disabled and now showing up anymore. The support saying I have to check with the theme developer and they can't do anything about. All the works we have done are now gone because of this freaking app
Thank you for taking the time to leave us a review! We’re truly sorry for the inconvenience and frustration you’ve experienced with PageFly. We completely understand how upsetting it is to have your header and footer disappear after working on a landing page — especially when you trusted our support team for help, only to feel like your efforts were lost. We sincerely regret that we let you down and that our guidance at the time wasn’t clear or effective enough. Our team has reached out a few times to better understand the situation and offer our assistance, but we haven’t heard back yet. We’re still here and ready to help whenever you’re available — whether it’s restoring your header and footer, recovering your previous work, walking you through the correct steps, or anything else you need. Your satisfaction means a lot to us, and we’d truly love the opportunity to make things right and regain your trust. Please feel free to reply here or jump back into our 24/7 live chat/email anytime. We’ll be waiting to support you. Warm regards, PageFly | Kate – Customer Success Manager
Oct. 17, 2025
HOMEPAGE STOPPED WORKING!! MASSIVE IMPACT ON BUSINESS. I don't know how the long issue was happening, but my homepage and some product pages were not loading on some versions on iPhone. This is the THIRD time this year I have had this issue. Other times caught it early, but I suspect this could have been an issue for a few days. Detrimental to business. If I didn't have so many live pages, I would definitely be looking for a new app right now. I was speaking to Miracle, who just ended the chat without a full resolution. which was also rude.
Thank you for sharing your feedback. We sincerely apologize for the serious inconvenience caused when your homepage and product pages stopped loading properly. We completely understand how disruptive this can be, especially when it impacts your business. Our development team has reviewed this issue carefully and is working to prevent similar cases from happening again. We also regret that your recent chat with our support agent didn’t end as smoothly as it should have. This has been addressed internally to ensure a better support experience moving forward. We truly appreciate that you decided to stay with PageFly and give us a second chance to serve you. Your trust means a lot to us, and we’ll continue to do our best to ensure your store runs smoothly. At the moment, we’re still waiting for your response so we can assist you further if needed. Best regards, PageFly | Kate – Customer Success Manager
Oct. 14, 2025
Uninstalled PageFly after spending hours trying to build my page. Doesn't work well with Loox. Several buttons are broken in the app including critical links to documentation to be successful.
Thank you for taking the time to share your feedback. We’re truly sorry for the difficulties you faced while building your page and for the inconvenience caused by the issues with Loox integration and broken links in the app. Our development team has reviewed these problems and is working on improvements to ensure a smoother, more stable experience for all users. We really appreciate that you decided to give PageFly another chance — your trust means a lot to us. We’re always here to assist you whenever you’re ready, and we’re still waiting for your response to help you further. Best regards, PageFly | Kate – Customer Success Manager
Sept. 8, 2025
if you want a bunch of junky code, that slows down your site and hinders your SEO. Just best to avoid.
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and truly understand your concern regarding site performance and SEO. Our development team has been continuously optimizing PageFly’s code structure to ensure it’s lightweight and aligned with Shopify’s latest performance and SEO standards. From recent updates, PageFly now minimizes extra scripts and improves page speed significantly when used with optimized themes. We really appreciate that you shared your thoughts, as this helps us continue improving both performance and user experience. We’d be happy to review your store setup and provide specific suggestions to enhance loading speed. At the moment, we’re still waiting for your response so we can assist you further. Best regards, PageFly | Kate – Customer Success Manager
Aug. 23, 2025
Such a worse app and support. Even small issue like font not applying, their support team can't fix. Wasted weeks on it. Such a horrible app. Even font which is very popular "Montserrat" available in their app. When I set in settings, it don't app when we preview. And their dump support team even don't know whats going on.
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration you experienced with the font issue and for the inconvenience it caused. We completely understand how disappointing it must be when something as simple as font styling doesn’t work as expected. Our technical team has reviewed the case carefully and provided a solution to help fix the Montserrat font display issue. We truly appreciate your patience and understanding while we worked on this. At the moment, we’ve already offered a solution and are waiting for your response so we can make sure everything works properly on your store. Best regards, PageFly | Kate – Customer Success Manager
July 8, 2025
Super limited, the quantity selector is from WW2, the new update makes centering and formatting stuff super complicated. Also there is some kind of picture limit. When designing on Desktop and then changing up things on mobile it changes it back on the Desktop part. The app was super nice a few years back but it's gone downhill! Every update makes it worse! You can even add a horizontal moving ticker or a before and after slider with a picture. Again, it should be better and add new features after updates but from 2021 the haven't added anything new, just removed stuff and made the app more confusing!
July 1, 2025
Avoid this app. 1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue. 2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template) 3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.
Thank you for taking the time to share your detailed feedback. We’re very sorry for the difficulties and frustration you faced while using PageFly. Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future. We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics. We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you. Best regards, PageFly | Kate – Customer Success Manager
May 14, 2025
Avoid at All Costs Avoid at All Costs Avoid at All Costs This Has Been an Absolute Disaster – I Want a Full Refund My experience with PageFly has been beyond disappointing — it has been a complete nightmare. Let me be very clear: this is one of the most dysfunctional, broken, and unreliable platforms I’ve ever worked with. The software crashes, features don’t work as promised, RTL (right-to-left) support is broken, popups fail to load, and the entire system feels unstable and poorly developed. I lost valuable time and money trying to fix the damage your platform caused. Not only was my landing page broken after following your guidelines, but I had to fix it myself because your customer support is shockingly unhelpful, painfully slow, and completely lacking in professionalism or understanding of actual web functionality. Instead of resolving anything, your team dragged things out, gave me vague replies, ignored key details, and wasted days — all while I was trying to run a business. At this point, your software has done more harm than good. It’s clear your team is not prepared to deliver real support, and your product is not ready for serious use. I demand a full refund for the amount I paid. If you refuse to take responsibility, I will not hesitate to take legal action and escalate this matter publicly — through consumer protection platforms and legal channels. I have full documentation of the issue and the poor support I received. You have lost my trust completely, and I strongly advise others to stay away from PageFly.
Thank you for taking the time to share such detailed feedback. We sincerely apologize for the experience you’ve had — we fully understand how stressful and disappointing this must have been. We never want our customers to feel this way, and I take your concerns about performance, RTL support, and service quality very seriously. Our team has reviewed your case carefully and is working on improvements to address the issues you raised. We also want to make sure your refund request is handled properly, so I’ve escalated it internally for review. Please rest assured that we’re committed to resolving this matter fairly and restoring your trust. We’re currently waiting for your response so we can continue supporting you directly and ensure everything is settled to your satisfaction. Best regards, PageFly | Kate – Customer Success Manager