All reviews

Rating Breakdown

  • 5
    94% (5,456 ratings)
  • 4
    4% (211 ratings)
  • 3
    0% (22 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 94% (5,446)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 6, 2026

installed global code on my site, despite my only having a test page, which then screwed up the pdp and it took 7 hours to figure out that pagefly added random code even when I wasn't using their app!!!!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry for the frustration and disruption this caused you. You’re absolutely right — this should not have happened, and we take full responsibility for the impact on your product pages. Our team has identified the root cause, removed the added global code, and implemented a fix to prevent this from happening again. Please kindly check your store now and let us know if everything is working as expected. We sincerely apologize for the time it took you to track this down. Your feedback is extremely important to us, and it helps us improve both our app and internal checks moving forward. If there’s anything else we can do to assist or verify on your store, we’re here and ready to help. Kate | Customer Success Manager

1 / 5 Share

Feb. 1, 2026

Terrible very dissatisfied with this app. Uninstalling

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

We’re truly sorry to hear that your experience with PageFly was disappointing. This is not the experience we want any customer to have, and we take your feedback seriously. If there was a specific issue or frustration that led to this decision, we would really appreciate the opportunity to understand it better and see if there’s anything we can do to make things right. Our support team is available 24/7 and always ready to help. Thank you for giving PageFly a try. Should you ever reconsider, we’d be more than happy to assist you again. Kate | Customer Success Manager

1 / 5 Share

Jan. 22, 2026

I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.

Using app

3 months

Total reviews

34

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a review! We’re truly sorry for the difficult and frustrating experience you’ve had with PageFly. We completely understand how disappointing it is — especially as someone technical who adapts quickly — to find the editor hard to work with, see unexpected issues on the live site after finishing your design, and then spend two days without a clear resolution from support. We also hear you loud and clear about how confusing and inefficient the chat can feel when agents change frequently and context gets lost. This is far from the smooth, reliable experience we want every merchant to have, and we sincerely regret letting you down. Your detailed feedback is incredibly valuable and has already been shared with our product and support teams so we can improve the editor usability, fix those live-preview inconsistencies, and make our chat support more consistent and effective. We’d genuinely appreciate the opportunity to turn this around for you. If you’re open to it, please jump back into our 24/7 live chat — Our team is always ready to assist, investigate the live-link issues thoroughly, and help get everything working perfectly. Your satisfaction means a lot to us, and we’re here whenever you’re ready. Warm regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Jan. 9, 2026

Speed is terrible, no automatic saving feature, not hard to create with, but there are cleaner options out there. Cost me a few extra hours of work. I'd highly recommend their most popular competitor.

Store

Veyond

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. On behalf of the PageFly team, thank you for taking the time to share your honest feedback. We’re truly sorry for the frustrating experience you had, and your rating is completely understandable. We carefully read your review and understand how slow performance, the lack of an automatic saving feature, and the extra hours of work impacted you. Even if page creation itself wasn’t difficult, losing time because of these issues is not acceptable, and this is a serious lesson for our team. We completely respect your decision to explore other solutions. That said, we genuinely hope you might consider giving PageFly another chance. If you’re open to it, our support team would be more than happy to personally review your setup and see how we can make things right for your store. You can reach us anytime via the in-app 24/7 live chat. Customer satisfaction is always our top priority, and your feedback is a strong reminder for us to keep improving. Once again, we’re very sorry for your experience and truly hope to have another opportunity to support you in the future. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Nov. 27, 2025

Deeply disappointed. I thought this was built for shopify and prepared to run smoothly. We've created a home page with this page and used it for our black friday sale. What a mistake!!! That was a lot of trust on one app. It was all wrong... the page had a lot of bugs and issues, it took ages to load, the side menu bar did not work... a real huge disaster. Please do not use this app for anything important.

Using app

Over 1 year

Total reviews

10

Average rating

4.6

1 / 5 Share

Nov. 24, 2025

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to leave us a review! We’re truly sorry for any inconvenience you’ve experienced with PageFly. We understand how frustrating it can be when things don’t work as expected, and we sincerely regret that we let you down. Our team has reached out a few times to better understand the situation and offer our assistance, but we haven’t heard back yet. We’re still here and ready to help whenever you’re available — whether it’s a quick fix, a question, or anything else you need. Your satisfaction means a lot to us, and we’d love the opportunity to make things right. Please feel free to reply here or jump back into live chat/email anytime. We’ll be waiting to support you. PageFly | Kate – Customer Success Manager

1 / 5 Share

Oct. 27, 2025

Beware of this App. I asked for assistance from their support to create a landing page and afterwards i want to take it down, now my header and footer is disabled and now showing up anymore. The support saying I have to check with the theme developer and they can't do anything about. All the works we have done are now gone because of this freaking app

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 17, 2025

HOMEPAGE STOPPED WORKING!! MASSIVE IMPACT ON BUSINESS. I don't know how the long issue was happening, but my homepage and some product pages were not loading on some versions on iPhone. This is the THIRD time this year I have had this issue. Other times caught it early, but I suspect this could have been an issue for a few days. Detrimental to business. If I didn't have so many live pages, I would definitely be looking for a new app right now. I was speaking to Miracle, who just ended the chat without a full resolution. which was also rude.

Using app

Over 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for sharing your feedback. We sincerely apologize for the serious inconvenience caused when your homepage and product pages stopped loading properly. We completely understand how disruptive this can be, especially when it impacts your business. Our development team has reviewed this issue carefully and is working to prevent similar cases from happening again. We also regret that your recent chat with our support agent didn’t end as smoothly as it should have. This has been addressed internally to ensure a better support experience moving forward. We truly appreciate that you decided to stay with PageFly and give us a second chance to serve you. Your trust means a lot to us, and we’ll continue to do our best to ensure your store runs smoothly. At the moment, we’re still waiting for your response so we can assist you further if needed. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Oct. 14, 2025

Uninstalled PageFly after spending hours trying to build my page. Doesn't work well with Loox. Several buttons are broken in the app including critical links to documentation to be successful.

Using app

12 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback. We’re truly sorry for the difficulties you faced while building your page and for the inconvenience caused by the issues with Loox integration and broken links in the app. Our development team has reviewed these problems and is working on improvements to ensure a smoother, more stable experience for all users. We really appreciate that you decided to give PageFly another chance — your trust means a lot to us. We’re always here to assist you whenever you’re ready, and we’re still waiting for your response to help you further. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Sept. 8, 2025

if you want a bunch of junky code, that slows down your site and hinders your SEO. Just best to avoid.

Using app

Over 3 years

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and truly understand your concern regarding site performance and SEO. Our development team has been continuously optimizing PageFly’s code structure to ensure it’s lightweight and aligned with Shopify’s latest performance and SEO standards. From recent updates, PageFly now minimizes extra scripts and improves page speed significantly when used with optimized themes. We really appreciate that you shared your thoughts, as this helps us continue improving both performance and user experience. We’d be happy to review your store setup and provide specific suggestions to enhance loading speed. At the moment, we’re still waiting for your response so we can assist you further. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Aug. 18, 2025

fuck you all idiots

Using app

18 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry to hear about your unpleasant experience. We completely understand your frustration, and we sincerely apologize if PageFly didn’t meet your expectations. We truly wish you had contacted us through live chat support, as our team is available 24/7 and would have loved the opportunity to understand your issue and resolve it together. Please know that we’re always here and ready to help if you decide to give us another chance. Your feedback is very important to us, and we’ll do our best to make things right. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

July 1, 2025

Avoid this app. 1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue. 2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template) 3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your detailed feedback. We’re very sorry for the difficulties and frustration you faced while using PageFly. Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future. We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics. We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

May 14, 2025

Avoid at All Costs Avoid at All Costs Avoid at All Costs This Has Been an Absolute Disaster – I Want a Full Refund My experience with PageFly has been beyond disappointing — it has been a complete nightmare. Let me be very clear: this is one of the most dysfunctional, broken, and unreliable platforms I’ve ever worked with. The software crashes, features don’t work as promised, RTL (right-to-left) support is broken, popups fail to load, and the entire system feels unstable and poorly developed. I lost valuable time and money trying to fix the damage your platform caused. Not only was my landing page broken after following your guidelines, but I had to fix it myself because your customer support is shockingly unhelpful, painfully slow, and completely lacking in professionalism or understanding of actual web functionality. Instead of resolving anything, your team dragged things out, gave me vague replies, ignored key details, and wasted days — all while I was trying to run a business. At this point, your software has done more harm than good. It’s clear your team is not prepared to deliver real support, and your product is not ready for serious use. I demand a full refund for the amount I paid. If you refuse to take responsibility, I will not hesitate to take legal action and escalate this matter publicly — through consumer protection platforms and legal channels. I have full documentation of the issue and the poor support I received. You have lost my trust completely, and I strongly advise others to stay away from PageFly.

Store

SafriZ

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share such detailed feedback. We sincerely apologize for the experience you’ve had — we fully understand how stressful and disappointing this must have been. We never want our customers to feel this way, and I take your concerns about performance, RTL support, and service quality very seriously. Our team has reviewed your case carefully and is working on improvements to address the issues you raised. We also want to make sure your refund request is handled properly, so I’ve escalated it internally for review. Please rest assured that we’re committed to resolving this matter fairly and restoring your trust. We’re currently waiting for your response so we can continue supporting you directly and ensure everything is settled to your satisfaction. Best regards, PageFly | Kate – Customer Success Manager

1 / 5 Share

Oct. 7, 2025

Unfortunately I need to update my opinion. I have been using this app for quite some time now, but today when I tried to edit my page I was confronted with a popup saying: You need to update the app first and by updating, you grant us access to customers data like name, phone, email. So, right now I dont have access to my store content and cant make any changes without granting pagefly access to very vulnerable data that is not allowed in Europe.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly

1 / 5 Share

Feb. 28, 2025

Dev team only works at GMT +7, so if you are not in a time zone like this will be very hard to handle with any issues.

Using app

Almost 2 years

Total reviews

11

Average rating

4.6

Developer Reply

Dear Madicaza representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I have sent you an email about the issue and informed you that the issue was fixed by our Technical team - but I haven't heard back from you yet. Could you please check and confirm with us as this is very important. Regarding the support performance, this is a big lesson for us. I make sure there will be a serious improvement to enhance deeper technical support range, even though we do have Technical team 24/7. We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction. We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager

1 / 5 Share

Oct. 23, 2024

STAY AWAY FROM THIS AS FAR AS POSSIBLE This must be the worst app builder with the worst team of developers. You will set up your pages perfectly, the way you want them to be, then they will start updating the app and all of your websites will start to look different, different spacings, different paddings, things stop working, even though they initially did. They just take their product and introduce errors instead of fixing them. No stability whatsoever, you have to be in a constant fear of your websites remaining the same and things working properly. I have this circular button that takes me to the top of the website, I've tweaked it like 5 times already so that it looks like a circle and not squeezed, 5 times, I've set it 5 times to look like a circle and every single time they've updated something things change. Now my pages have different fonts and spacing on mobile, while a few months ago I checked it was all good and pretty. A few months, you can't just leave your store, because they will destroy your pages. And where's my money for that? My money for lost customers? Are you gonna give it back to me? Shameless. Do not use this unless you want unstable pages. Oh and I didn't mention that the features they introduce along with the bugs are not well thought out and in most pretty inconvenient and annoying, so...

Using app

Over 5 years

Total reviews

3

Average rating

1.0

Developer Reply

Hi There, It's Kate - Customer Success Manager at PageFly, I hope you are having a great day! Thank you for taking the time to share this detailed feedback, and we’re truly sorry to hear about the issues you've experienced with our app. It sounds like our recent updates may have affected the stability of your pages, and we apologize for the frustration this has caused, especially after putting so much time into perfecting your designs. Our team is committed to delivering a reliable app experience, and we’re actively working to address bugs and enhance stability with every update. We understand the impact that these changes have had on your store and customers, and we want to make this right. I’d like to connect you with our development team to resolve these spacing, font, and design inconsistencies, as well as the circular button issue you mentioned. I followed up with you but I haven't heard back from you yet. Please respond when you have time so we can provide you with dedicated assistance and support through any ongoing adjustments. Your feedback is invaluable in helping us improve, and we’re here to ensure your pages look and function exactly as intended. Thank you again for your patience, and we look forward to helping you restore your pages to the way you want them to be. We value your business with PageFly and we look forward to hearing from you soon. Kate - PageFly Customer Success Manager

1 / 5 Share

Oct. 23, 2024

Had a very rude agent today when I saw that the UI for PageFly was broken yet again. There's no way for me post a screenshot, but the User Interface has broken 3 times where the titles of commands, features all show Database Titles with underscores all over the place. Not sure how they can control this, but I have 3 sites that use PageFly and when you have a support agent insulting you while you're trying to make your site better is not an asset to PageFly.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Dear AmericanArtDecor.com representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. Right after the issue happened, our Technical Support Leader checked the issue with our System team and fixed it - we are truly happy that you gave us that chance to solve the issue for you. Regarding the support performance, this is a big lesson for us. I make sure there will be a penalty for the support operator and we will continue improving our support training to ensure the whole support team have a good skills in support customers like you. We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction. We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager

1 / 5 Share

Oct. 21, 2024

complicated communication.

Using app

7 months

Total reviews

6

Average rating

4.3

Developer Reply

Dear Terra Portrait Shop LLC representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I has followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager

1 / 5 Share

Sept. 9, 2024

the worst application ever !!!!!!! I simply installed the PageFly application and my homepage store was loading blank. My shopify was completely bricked and I couldn't do ANYTHING. What the f%!# IS GOING ON?! fortunately, i cancelled everything linked to Pagefly on the code theme and i restore the index.liquid to the last update and VOILA. NEVER AGAIN !!!!!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations. However, we did not find any ticket that you contacted us so it's really hard for us to know and understand what the issue you had. We even tried hard to contact you but no response. I hope that you can give us another chance to assist you to check the issue for you, please get back to us via live chat 24/7 or reply to my email. We value your business with PageFly, and we are committed to providing you with the best possible service. I look forward to hearing back from you soon. Best regards, PageFly | Cookie - Customer Satisfaction Manager

1 / 5 Share

Dec. 9, 2023

Extremely disappointed with this app. It lacks the basic functionality to select only main product images, instead pulling images for all variants, which massively slows down page speed. Moreover, the support team's insistence on additional charges to rectify their own bug is unacceptable. Not recommended.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Our team has responded to you but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Kate - Customer Success Manager