All reviews

Rating Breakdown

  • 5
    95% (10,856 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 7, 2021

PageFly offers a great service to refine your Landing Page of your website. I've used it for two websites now and I think it provides a really great service. As a graphic design, but not a web developer, I believe PageFly is pretty easy to use and allows me to customize the page almost perfectly and easily. I'm still learning the ins and outs of the app, however, any time I have questions the customer service PageFly offers is outstanding! I definitely recommend PageFly to all Shopify users.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so happy when we read your feedback for us on the App Store. Our top mission is to provide the best experiences for customers and we are so happy that we could be able to support you. Our team has been trying our best to improve and develop more useful features for PageFly. We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 30, 2021

I find the app to be not intuitive and therefor difficult to use. However, the support team has been really helpful which has made it all a bit easier for me. There are tons of videos out there, but talking with the support team actually helps me find the right videos I am looking for.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your review for PageFly. We are so glad that we were able to support you to solve your issues. Thanks for your detailed review, we know how we are doing and what we need to improve. We are trying to improve our app to make it more friendly and easy to use for you. Let me know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 24, 2021

The support team is fast and efficient. The App itself is easy and it's totally capable for self-learners.

Using app

23 days

Total reviews

2

Average rating

4.5

Developer Reply

On behalf of the PageFly team, I would like to thank you a lot for your feedback. We value all customer feedback and we are so happy that you enjoy our app. Our team has been trying and working hard to improve PageFly and develop more useful functions and features. And we truly appreciate your trust in us and look forward to working with you more in the future. Please do not hesitate to contact us via the Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 23, 2021

I have not had it long enough to rate properly, I am rating it for 4 stars as I had outstanding customer service from Angel !!

Using app

Over 2 years

Total reviews

3

Average rating

4.0

Developer Reply

We are so grateful for your review. Thank you for sharing your feedback with us and the community. It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. And according to your review, you have not had it long enough, but it’s okay, we are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance. We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via the Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 15, 2021

It is a great app to build your landing pages. some features could be a bit more intuitive, but the support is always there to help quickly. I will surely continue using it

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us feedback. And I am so happy that you choose and use PageFly. We know that PageFly can be complicated or some features are intuitive so we are trying day and night to improve it and make it more friendly. We would be so grateful if we can receive any recommendations or feedback from you so that we can improve PageFly as well as our support quality. Please feel free to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

May 27, 2021

Excelente Plataforma para desarrollar sitios web , ademas de su soporte responden rapido y solucionan dudas , Saludos

Store

gowin

Using app

Over 4 years

Total reviews

2

Average rating

4.0

Developer Reply

En nombre del equipo de PageFly, me gustaría agradecerle por tomarse su tiempo para dejarnos una reseña en la App Store. Lo que mencionaste en tu reseña realmente significa mucho para nosotros. Haremos todo lo posible por mejorar nuestra aplicación y nuestro servicio para que estés satisfecho y feliz. Háganos saber si necesita ayuda. PageFly | Kate - Customer Success Manager

4 / 5 Share

May 26, 2021

was creating the parrelx effect, was confused as on the tutorial doesn't explain that the effect is only viewable on the live view published page :)

Store

DANGAL

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback with your honest words, we do appreciate that. Regarding the video tutorial you mentioned in the review, we are so sorry for making you confused. I also had a meeting with the video tutorial team and we have just created a new video tutorial here about the Parallax effect https://youtu.be/mfGDJ396Q0s I hope this new video will answer your confusion. We would love it if you can share more recommendations with us so we can improve our app as well as service better. If you need any help, please drop messages in the Live chat, we are always willing to support you. PageFly | Kate - Customer Success Manager

4 / 5 Share

May 10, 2021

PageFly have good customer service that are always there to help practically with your needs. It is visual and quite user friendly to use.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy when we receive your feedback, it means the whole world to all of us. Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to achieve. We also have been trying so hard to improve our app to make PageFly as a helpful and powerful app for you. Let us know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 29, 2021

Nice app, and excellent customer service ! Very quick and efficient, thanks to Gabriel my problem was fixed within minutes.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for choosing PageFly for your store and we are so happy that you found PageFly helpful. PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. We are constantly improving our app to make it better. Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 26, 2021

I kept having problems with the pages and as a result, I had to keep reaching out to the customer service. Thank goodness, they were prompt in responding and very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Your review really made our day. We are so happy to read it. Our team is always trying our best to make customers happy and satisfied. We have been also improving PageFly better and better to serve our customers. If you have any further questions, please let us know via Live chat. We are always happy to assist you. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 24, 2021

I use the app to build me own pages. I don't know much code or liquid, but this allows me to build my own pages really easily. And the support is fantastic, fast replies and always helpful.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for spending your time leaving us a review here. Your review means a lot to our whole team. That’s so meaningful for us to have your feedback. We are so glad that you are pleased with the result and that we were able to help. And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better. Please feel free to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 23, 2021

I really like the template I found for a homepage. But after I published it, the shopping cart didn't work. I chatted and gave the representative permission to login in. He sent me a short video of his screen and showed me what I needed to do to fix it. I fixed it in 15 seconds. Great support experience.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

We are so happy when we read your review on the App Store, thank you so much for it. Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist. Regarding the issue you mentioned in your review, it's a theme conflict because each theme has its own working mechanism so sometimes it causes the theme conflict. We are always trying our best to improve this to work more smoothly. We really appreciate it if you have any further recommendations for us. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 23, 2021

Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice. With PageFly, we always put the customer first so customer satisfaction is what we always chase. We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. Let me know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 22, 2021

Top App mit spitzen Support. Ich würde mir mehr noch einen ticken mehr Automatisierung/Skalierung wünschen. Beispielsweise nachdem die Seiten gebaut wurden eine Bulk-Änderungs Funktion.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Vielen Dank für Ihre Bewertung. Es hilft uns sehr, weil wir wissen können, wie es uns geht. Ihr Feedback gibt uns auch Vorschläge zur Verbesserung unserer App, um sie besser zu machen. Wir werden unser Bestes geben, um PageFly zu verbessern und Sie zu unterstützen. Bitte lassen Sie uns wissen, wenn Sie Hilfe benötigen. PageFly | Kate - Kundenerfolg Managerin

4 / 5 Share

April 15, 2021

I found the app slightly tricky to use for a couple of things I wanted to do, but the tech support was first class with a friendly team on hand to assist.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thanks very much for your very nice review, we are grateful that you spent your time leaving us that one. While using PageFly, you can find it not easy, I really understand and our team has been trying to improve PageFly to make it more friendly as well as our support quality. If you have any further questions, please let us know via Live chat. We are always happy to assist you. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 10, 2021

The app throws out some issues and it's not always easy to understand why. I personally preferred the old editor. However, I dealt with Shagar over live chat today and he was incredibly knowledgeable and helped me solve my issue FAST! Can't argue with the customer service

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We always put customer satisfaction first and our whole team is always trying to assist customers as best as possible. Thank you for your time with us and we appreciate your feedback for our new version. We will try our best to fix all bugs as well as improve your app. Please let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 10, 2021

quick and friendly customer service! overall the app is easy to understand and use, even for beginners :)

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for leaving feedback for us, we are so glad when we receive your feedback. Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring you. Our whole team, we are trying our best to improve PageFly better and better every day to meet your needs. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you so you can have a better experience when using PageFly. Let me know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 2, 2021

I used this app to help me build my password page. I used the free plan. It allows for way more customisation than the basic Shopify password page. I found the formatting a bit finicky but the customer support team is very responsive and helpful. I can definitely recommend Pagefly.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for choosing PageFly for your store and we are so delighted that you found PageFly helpful. Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users for the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use. What your feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable. Please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 2, 2021

The system was complicated and it's difficult for beginners, but the customer service was always ready to help.

Using app

11 months

Total reviews

7

Average rating

4.9

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us feedback. We know that PageFly can be complicated for beginners so we are trying days and nights to improve it better and make it more friendly. We are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly as well as our support quality. Please feel free to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

April 1, 2021

I've been building a 'teaser' landing page to collect email addresses. It's pretty good in terms of step by step guides, having not done anything like this before, it's quite difficult at the start. The online chat support with the pagefly staff are amazing though, they've helped so much and get you out of pickles all the time (well for me anyway!)

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so happy when we read your review on the App Store, thank you so much for it. Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist. And I know it could be quite difficult for when you started with PageFly, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly. We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager