All reviews

Rating Breakdown

  • 5
    94% (5,384 ratings)
  • 4
    4% (201 ratings)
  • 3
    0% (24 ratings)
  • 2
    0% (20 ratings)
  • 1
    1% (69 ratings)

Reviews with Text

  • 94% (5,367)
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4 / 5 Share

March 27, 2020

Great to get started building your own pages! Way better than standard Shopify features and well worth the pro or premium price!

Using app

10 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 13, 2020

I have been on the paid plan for a while. All basic functionalities to set up your page available, excellent customer service - working around the clock and eager to run extra mile to help you out. 4 stars, not 5 for the fact that a few weeks after I downgraded (all pages set, I didn't need a tool for page building) - terms and conditions have changed. Note for new users: if you downgrade to free plan you cannot edit content (typos, phrasing etc) any more on all but 1 page.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 29, 2020

It's a nice editor. Debugging issues can be a little complicated. I do, however, love the tech support. They recently helped with an issue, and they stayed on until it was completely resolved.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 14, 2019

This app has been great so far and so has the support team. I am still on the trial which is the reason for the 4 star, but it has been great so far and the support team is quick and helpful

Using app

6 days

Total reviews

5

Average rating

3.2

4 / 5 Share

Nov. 13, 2019

This is a really great app. I had to deal with a few bugs but support is fast and friendly... They will, help resolve any issues that arise. :-)

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2019

I am impressed with the assistance provided with this app! I would like to see in the future a service where I could send fixes I wanted and have them be completed by developers through this app. Thank you

Using app

2 months

Total reviews

4

Average rating

3.5

4 / 5 Share

Oct. 25, 2019

The app is great and definitely makes my life easier...Customer service is responsive but hard to communicate with. The app had a bug that displayed my products wrong. I had to explain my problem to about 6 different reps before someone finally listened to me. It was another 2 weeks before the bug was fixed. If customer service hadn't frustrated the hell out of me I would have rated the app 5 stars.

Using app

6 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Aug. 23, 2019

Randy help me with the last details , and I achieved the result I need. Very satisfied! I would recommend this App.

Store

Lefrik

Using app

2 days

Total reviews

4

Average rating

4.8

4 / 5 Share

June 5, 2019

I've been working on a new website theme and utilizing the PageFly app. The preview mode within the app doesn't fully carry to the published theme and I had in inquire customer service for help. I've been bak and forth with support and they helped me with the entire process of transferring over my pages. It was extremely helpful and the new website looks great.

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 17, 2019

Of the similar apps I don't think any of them have as robust an offering as PageFly does on the lowest paid tier which I'm grateful for. I honestly think some of the apps like this go overboard to the point where you'd just be better off to pay a developer to make your desired changes instead of paying for an app like this in perpetuity. @ only $10 a month it makes sense to use an app like this but if the price were to go up I'd probably reconsider. Anyway, I'm using the app for landing pages and some other pages. I'm especially pleased to see that photos uploaded an added under PageFly aren't compressed to within an inch of their lives as happens with Shopify natively. I'm awarding 4 stars instead of 5 because the support is spotty. When I first reached out this 1st (before being a paid user) the support rep I got was outstanding. (Shout out to Touquir) The second time I used the contact form on their site and got no reply for several days. I eventually used the chat box in the app and then got timely help although they could not resolve my issue. So I thought I guess chat within the app is the best way of getting timely help so I sent another message inquiring as to the possibility of creating a custom 404 page with PageFly - no reply and that was well over a week ago. So basically their support ranges from fantastic to non-existent.

Using app

About 2 months

Total reviews

3

Average rating

3.3

4 / 5 Share

April 18, 2019

There was a bug in the conversion but I contacted the support and the response was highly efficient. I am still exploring it. Just wanted to leave this comment to recognise the customer support team.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 3, 2019

Just started using this and it helps! It needs a bit more development when working with it from scratch, but super handy anyway. I am learning as I go, but the app developers are usually pretty helpful in helping me when I run into issues.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 14, 2019

This people here in PageFly customer service are amazing and so kind. They give response and fix all my problems! Thanks!

Store

WIOHAIR

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 25, 2019

Great app! While your Shopify theme can override some of the app's formatting features, PageFly's support team is always there to help set it straight.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 10, 2019

I've been using this app for a few days now and enjoying it so far. It is pretty easy to create visually pleasing landing pages as opposed to the blank page default in Shopify. We use it to compliment our chosen theme. I've used the live chat and had my question answered very quickly. Thanks Pagefly.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

March 17, 2019

Great app to use when the templates you have are just not enough. Personable customer service is the icing on the cake. I would recommend to anyone using Shopify for their online store. great

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 21, 2018

This app does a pretty good job for everything it talks about. For a developer to customize code it not that great. I wanted to create a custom code that I could apply to all pages so that I don't repeat myself. Unfortunately, there is no option to do it. Other than this, it is a fantastic app and I am quite happy using it.

Using app

About 18 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 10, 2018

The support team fixed my issue, but I needed to explain it 3 times to 3 different support guys before they understood the problem. If they had gotten it the first time, the 5 out of 5 stars.

Using app

3 months

Total reviews

6

Average rating

4.2

4 / 5 Share

May 21, 2018

Great app. Works well and super simple to use. Love it!

Using app

10 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Feb. 28, 2018

Very easy & intuitive app to use. A few small issues regarding the different page views, but nothing that couldn't be fixed. Team is very helpful and friendly, but sometimes you do have to wait due to the time difference. Also, communication is via chat which can be challenging depending on the topic. All in all very good value for money - I have not had any majors issues and am happy with the outcome!

Store

Mybloem

Using app

13 days

Total reviews

2

Average rating

4.5